Silver Fern Therapy Reviews 7

TrustScore 4.5 out of 5

4.3

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Company details

  1. Occupational Therapist
  2. Mobility equipment supplier

Written by the company

Silver Fern Therapy provides independent wheelchair and seating assessments throughout the UK. We focus solely on wheelchair provision and are specialists in this field. We pride ourselves on providing expert clinical advice and recommendations on posture, pressure relief, comfort and function for clients of all ages and diagnoses. We’re not linked to any particular manufacturer or retailer, instead we focus on getting the clinical application of the wheelchair correct. We only use experienced occupational therapists to provide our wheelchair assessments and will follow each client from assessment to handover and beyond. We lead each client through the procurement process and will match them with a suitable retailer. Instead of a client being led by a sales person, we manage the purchase of any equipment, making the process more clinical. Our reports provide an in-depth history of the client’s mobility, how their current equipment is being used and detailed reasoning on what equipment is being recommended and why other equipment may not be suitable. We provide accurate predictions of future equipment and therapy costs. We have a dedicated specialist for manual wheelchair skills training. A wheelchair user himself, he has trained hundreds of wheelchair users over many years, increasing their safety and efficiency in the way they use their wheelchairs. We also provide expert witness services for clinical negligence claims involving wheelchair provision.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Above and beyond for quality expertise compassion

I just rang for wheelchair information expecting to leave a message on a sunday.They picked up phone quickly ascertained I was in wrong location for their service.Was honest it would not be cost effective for me I need a closer location service.Instead of ending call as would have been absolutely reasonable . He stayed on call gave me advice information understanding and signposting to services in my area.This is a company that genuinely cares and wants to make wheelchair life better. I rarely write reviews but this was exceptional on professional and human level Thankyou.

6 September 2024
Unprompted review
Silver Fern Therapy logo

Reply from Silver Fern Therapy

Many thanks for this review Ann. We're always here for help and signposting.

Rated 5 out of 5 stars

Pleasure to work with

Working with John is an absolute pleasure. Not only is his clinical knowledge invaluable, he has extensive product knowledge within the Complex Rehab Mobility Sector. As a business providing these types of products, it's refreshing to work with a therapist who understands where particular products fit in the market and their USP's.

Looking forward to continuing to work with John at Silver Fern.

Barry
Beyond Mobility

31 October 2023
Unprompted review
Rated 5 out of 5 stars

wheelchair expertise

At last - an independent expert who knows all about wheelchairs and isn't just trying to sell you one they happen to stock.

23 January 2023
Unprompted review
Silver Fern Therapy logo

Reply from Silver Fern Therapy

It's our independence that makes us who we are. Very pleased to have this feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick and personal. highly recommended.

30 November 2022
Silver Fern Therapy logo

Reply from Silver Fern Therapy

Thank you for this great feedback.

Rated 5 out of 5 stars

Prompt attention and excellent…

Prompt attention and excellent communication as well as care and consideration for the patient

23 September 2022
Silver Fern Therapy logo

Reply from Silver Fern Therapy

Thank you for this review Fiona. You were all great to work with.

Rated 5 out of 5 stars

Thanks John

Thanks John. Great service.

11 February 2022
Silver Fern Therapy logo

Reply from Silver Fern Therapy

Thanks Helen, pleasure to be involved with your client.

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