Silverplay Reviews 128

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 4 out of 5 stars

The withdrawal was fast and hassle-free. I’m happy to recommend this and will certainly use it again.

Rated 5 out of 5 stars

Everything about this casino screams quality. The customer service is exceptional, and the staff is always welcoming and professional. Easily one of the best experiences I’ve had!

Rated 1 out of 5 stars

Wanna close my account for one month now and send like 100 emails. The only reply i had was a stupid response like we likw our customers and we are a great casino...Wtf i just want to close my account... See more

Rated 5 out of 5 stars

He explained why my deposit didn’t clear and helped me redo it without hassle. He also gave me some bonus spins for the inconvenience.

3.9

Great

TrustScore 4 out of 5

128 reviews

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Rated 5 out of 5 stars

Impressive support from Maya

My free spins didn’t activate properly, so Maya checked the system and credited them manually. She also gave me helpful info on how free spin rewards trigger. Very friendly and efficient.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and knowledgeable

Every time I contact them, the support agents know exactly what to do. There’s no need to transfer me to three different people or make me wait while they “check something”. Their knowledge of the platform is impressive, and it shows.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

I've learned you can always expect good…

I've learned you can always expect good support here. I'm not kidding - every agent I've talked to has been both professional and genuinely caring, which is so rare.

My latest experience was with Sophia. I was nervous about my first withdrawal, but she made the verification simple. She guided me through every step, answering all my questions with incredible patience and reassurance.

After I uploaded my documents, she processed everything swiftly. My account was verified in no time, and my withdrawal was completed smoothly within a single day. It was seamless, all thanks to her excellent, personable service. This casino truly sets the standard for how customers should be treated.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

WARNING! Silverplay is a SCAM

I want to warn everyone about the fraudulent website Silverplay. My account username is salibek. I had $2,000 in my balance, and after I requested a withdrawal, my account was suddenly blocked without any explanation.

Their support team does not respond to emails or any messages. The money was never paid out, and I have no access to my account anymore.

This site acts like a classic scam — they let you win at first, then block your account and disappear. Be careful and stay away from Silverplay if you don’t want to lose your money!

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Casino had n arrangement with me for…

Casino had n arrangement with me for years and one day they décide to stop it not to give as an exemple the 20% monthly cashback or the 20% weekly one
They changed the manger i had as VIP and the new one is totally ridiculous as he cut all my arrangement
So don’t go there cause you cannot go in life with people that don’t do what they always so and décide to stop an arrangement one day
And sometimes like happened 4 times they changed the manager and they never answer e-mails for weeks without telling you anything even in tchat
As a vip player i can say don’t go there find other casino that are more serious with tchat and answer the same day or day after maximum

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Silverplay scam my 4000cad

I deposit 1000cad then i win 3000 then requested lots of requirements but i provide it. Then after that they say ulall my winnings is not valid. And ill play almost 1 month. Some times i lost and win then they said invalid because of my ip address or duplicated account. Then they Closed my account all my money betting site is gone. Even my own money they took it. This site si 100000% scam don't trust this silverplay site

15 March 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous site

Horrendous. You have to turnover your deposit to make a withdrawal on sports. They can also charge you 8% on a withdrawal if you actually manage to get that far. Sooner it goes out of business the better.

26 March 2024
Unprompted review
Rated 1 out of 5 stars

8% withdrawal fee is a joke

8% withdrawal fee is a joke. It's hard enough to will with that it's a misrible set up. It took a full 7 days to process it stay well clear

9 November 2023
Unprompted review
Rated 1 out of 5 stars

Read this before you register and play at Silverplay

I invested few thousand euros but it was too late when I reallized that this onlinecasino site called Silverplay is a big scam...
I usually do not write reviews...But I followed my concience just to warn other people that might have read this and stop them spending their money in this shi* scam casino online...I dont know why authorities does not making a move to catch thesw scumbags?..😳😳😳

11 November 2023
Unprompted review
Rated 1 out of 5 stars

Theese SILVERPLAY SCAMMEES HAVE STOLEN…

Theese SILVERPLAY SCAMMERS HAVE STOLEN NOW OVER 2179 EUROS OFF ME AND HAVE NOW STOPPED ME LOGGING INTO MY ACCOUNT TO EVEN TRY GET MY MONEY FOR WEEKS NOW AND DONT ANSWER MAILS AND JUST LAUGHED AT ME LIVECHAT WHEN COULD LOG IN.GIVE ME MY MONEY BACK HOW ARE YOU ALLOWED GET AWAY WITH THIS AND THEY TOLD ME NOTHING I CAN DO ABOIT IT AS THEY DONT GET THERE LICENSE IN EUROPE.I NEED MY MONEY NOW???

1 September 2023
Unprompted review
Rated 1 out of 5 stars

Stay clear folks Fixed Scam

Stay clear folks. DO NOT USE. Please don't use this site you have withdrawal limits that include...

* 8% fee taking per withdrawal after the 1st, example I withdraw 100 today but every next withdrawal has an 8% fee applied.

* ok this one is sly as hell, a max amount withdrawal per week is 5k as per the terms but once you withdraw 2.5k they hold for 7 full bloody days then you get an email to inform you of the 8% fee

*They have a profit rollover. For example, if I place a bet of 100 and win 1000 I can't withdraw the money until I've placed bets of at least 900 making it more likely you will not win. No other platform does this it's a joke.

Stay well clear from these grim sly vaulters. All they want is for problem gamblers to deposit but not withdraw. The max deposit is 100k per day which would take 40 weeks to fully withdraw and an 8% fee overall as per the terms. No chance here folks only setup to suck as much money out of you as possible.

Customer service is sly about the reasons for delays. I hope the owners of this site fail.

STAY WELL CLEAR EVERYBODY

SCAM SCAM SCAM

STAY CLEAR

2 June 2023
Unprompted review
Rated 1 out of 5 stars

The Website is a Scam

The Website is a Scam, I got a bonus of €12 with the €40 I added myself. I won over €300 and they would not allow me to withdraw my Money. Stay well clear of these shower of con artists. More trustworthy Casinos on the Market, this crowed just want to take your money and give you nothing in return.....

26 April 2023
Unprompted review
Rated 1 out of 5 stars

This website is all scam guys don’t…

This website is all scam guys don’t sign up trust me.. I had won close to 200k and I was told I can only withdraw 2.5k per week. Which takes year to hit your account.

Sooo don’t don’t don’t don’t don’t don’t don’t don’t don’t sign up here you will lose everything you have…

14 April 2023
Unprompted review

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