The staff at Silvertime are very easy to work with and know their subject inside out (in our case Wills and Lasting Power of Attorney). Initially from sitting down with their representative, thr... See more
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Sam gave an interesting, informative and humorous talk at my cancer support group in Derby. I accepted the offer of a home visit and, some weeks later,met Kevin. What a helpful and genuinely nic... See more
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Silvertime is a complete disaster – stay far away! We trusted Silvertime with my mother’s estate and a trust account, and it was a total nightmare. A YEAR of ignoring messages, constant excuses... See more
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It wasn't as complicated to sort out as we thought it may have been and considering the time of year, drawn up quite quickly. David made sure we were happy with the documents to proceed with completi... See more
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Company details
- #128 of 156 best companies in Legal Services
Written by the company
Silvertime Legal is a premier provider of estate planning services, offering a unique and comprehensive approach to safeguarding your assets and securing your legacy. Our commitment to excellence and unwavering dedication to our clients set us apart in the field of estate planning. What makes Silvertime Legal unique? Our team boasts extensive experience in the intricate world of estate planning. With a deep understanding of legal intricacies, tax implications, and asset protection strategies, we are well-equipped to provide you with solutions tailored to your specific needs. We recognise that each individual's circumstances are unique. At Silvertime Legal, we take a personalised approach, crafting estate plans that align with your objectives and wishes. We don't offer one-size-fits-all solutions; we design strategies that cater to your specific situation. Our services go beyond traditional estate planning. We address a wide range of considerations, including wills, trusts, tax planning, and more, to ensure that your assets are protected and your loved ones are well cared for. Our primary goal is to provide you with peace of mind. We guide you through the often complex and emotional process of estate planning, allowing you to make informed decisions with confidence. We understand the importance of legacy. By working with Silvertime Legal, you gain the assurance that your legacy will be preserved, and your assets will benefit your family and heirs according to your preferences. At Silvertime Legal, we are not just estate planners; we are partners in securing your financial future and protecting your assets. Let us help you navigate the complex world of estate planning with care, expertise, and a commitment to your unique needs. Your peace of mind and your legacy are our top priorities.
Contact info
Eliot Park Innovation Center, 4 Barling Way, CV10 7RH, Nuneaton, United Kingdom
- 02476 939940
- help@silvertimelegal.co.uk
- silvertimelegal.co.uk
4.5
Excellent
109 reviews
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Replied to 100% of negative reviews
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Reply from Silvertime Legal
Thank you for the five star review. We are delighted to hear that you received a professional and personal service.
Kind regards,
Silvertime Legal
Client Care Team
Guidance for Successful Completion of Documents
The introductory presentation was easy to understand. The help and guidance on document completion was essential and the process was successfully completed.
16 April 2025
Reply from Silvertime Legal
We are so pleased to hear you found the presentation easy to follow and that our guidance was helpful in completing everything smoothly. Thank you for taking the time to leave such a lovely review!
Kind regards,
Silvertime Legal
Client Care Team
They lost my original documents and…
They lost my original documents and took around 1 year to complete the level of communication was virtually non existent. All this with my money sitting in the bank.
20 March 2025
Reply from Silvertime Legal
Thank you for your feedback. We completely understand your frustration and want to provide some clarity on the situation.
While we acknowledge that you sent the documents, unfortunately, they did not arrive at our office as expected. Our legal assistant reached out to you on the 4th of September and again on the 1st of October to inform you that we hadn't received them, which contributed to the delay. As soon as we received the documents on the 21st of October, we prioritised the matter and moved forward without hesitation.
Please also note that HM Land Registry currently has a 16 month waiting list, but despite this, we were able to successfully chase the matter and complete it within just two months.
We are committed to maintaining clear communication and ensuring a smooth process for all our clients. If there is anything else we can assist you with, please feel free to reach out.
Kind regards,
Silvertime Legal
Client Care Team
My request for call back telephone…
My request for call back telephone calls were always done
within great time.
The advice given, particularly from Benjamin Gilbert was clear, concise and left out jargon. Easy to understand. Extremely polite and efficient
Kept ne up to date st all times.
24 March 2025
Reply from Silvertime Legal
Thank you for your kind words! We're delighted to hear that you found our communication timely and our advice clear and easy to understand. Benjamin Gilbert will be especially pleased to know his support was helpful to you.
Keeping our clients informed and making the process as smooth as possible is always our goal. If you ever need anything else, please don’t hesitate to reach out!
Kind regards,
Silvertime Legal
Client Care Team
Reply from Silvertime Legal
Thank you for your feedback! We are happy to hear that things went well overall. We understand that some parts can be a bit confusing at times, and we are always here to help clarify anything. If you have any questions in the future, don't hesitate to get in touch!
Kind regards,
Silvertime Legal
Client Care Team
professionalism
13 March 2025
Reply from Silvertime Legal
Thank you for the 4 star review. We appreciate you acknowledging the professionalism of our team. If there’s anything else you’d like to discuss or any questions arise, we are here to assist you anytime.
Kind regards,
Silvertime Legal
Client Care Team
Power of attorney explained.
Everything was explained to me and I was not rushed at all . All my questions were answered satisfactorily and the consultant was very friendly and accommodating. I would happily use Silvertime again if necessary.
7 February 2025
Reply from Silvertime Legal
We really appreciate you taking the time to share your experience! We are so glad to hear that everything was explained clearly and that you felt comfortable asking questions. It’s great to know that the consultant was friendly and accommodating.
Kind regards,
Silvertime Legal
Client Care Team
Reply from Silvertime Legal
Thank you for taking the time to share your experience! We are thrilled to hear that you were happy with our services. If you ever need anything else, don’t hesitate to reach out.
Kind regards,
Silvertime Legal
Client Care Team
Professional and efficient from start…
Professional and efficient from start to completion.
20 March 2024
Reply from Silvertime Legal
Thank you for the 5 star review! We’re thrilled to hear you found our team professional and efficient throughout the process. Your satisfaction means a lot to us!
Kind regards,
Silvertime Legal
Client Care Team
Really great customer relations
Really great customer relations. Brian visited us in our own home and very patiently and clearly explained the function of each of the documents involved in both our wills, our Lasting Power of Attorney and the setting up a Trust for our family. We now have complete piece of mind that our affairs are professionally in order when required. The whole process has been seamless and customer orientated. Very pleased.
5 December 2024
Reply from Silvertime Legal
We’re so pleased to hear that Brian was able to clearly explain the process and that everything went smoothly for you. It’s wonderful to know that you now have peace of mind knowing your affairs are in order. Thank you for sharing your experience!
Kindest regards,
Silvertime Legal
Client Care Team
Informed fully of options
Full information given to enable me to make a valid decision. All this was done in a friendly and professional manner.
4 December 2024
Reply from Silvertime Legal
We appreciate your feedback! It's great to know you were provided with all the necessary information to make a well-informed decision, and that it was done in a friendly and professional manner.
Kindest regards,
Silvertime Legal
Client Care Team
SIVERTIME LEGAL
Excellent servise very helpfull. Always answer the phone quickly. Would not hessitate to recomend them to any one else.
Albert near Guildford
2 September 2024
Unprompted review
Reply from Silvertime Legal
Thank you, Albert! We're glad to hear you had an excellent experience with us and that our team was helpful and responsive. We appreciate your recommendation!
Kindest regards,
Silvertime Legal
Client Care Team
The visit was to a an elderly group
Silvertime visited our Wednesday Club and gave a very useful,clear talk on a number of issues regarding financial affairs.Questions were dealt with in a helpful manner.There was never any pressure put on those attending to sign up to anything and those of our Members who requested follow up personal visits report being very satisfied with the outcome.
16 October 2024
Unprompted review
Reply from Silvertime Legal
Thank you for sharing your experience! We're glad to hear that the talk was clear and useful, and that your members felt supported without any pressure. It’s great to know those who requested follow up visits were satisfied with the outcome!
Best wishes,
Silvertime Legal
Client Care Team
Good professional service.
8 November 2024
Reply from Silvertime Legal
Thank you for the 5 star review!
Kind regards,
Silvertime Legal
Client Care Team
Excellent advice
Excellent advice, very helpful in what direction (with choices) to make. First class service on home and personal matters. Personal advice given at home with the advisor who was knowledgeable and arrived on time.
28 October 2024
Reply from Silvertime Legal
We're delighted to hear you received excellent advice and felt well-supported in making decisions. It's great to know the service was first-class, with a knowledgeable advisor who was punctual and provided personal guidance at home. Thank you for sharing your feedback!
Kind regards,
Silvertime Legal
Client Care Team
Julie Smith is marvellous.
28 August 2024
Reply from Silvertime Legal
It’s wonderful to hear that Julie Smith provided such a great experience! Thank you for sharing your kind words.
Kindest regards,
Silvertime Legal
Client Care Team
We attended a talk from Silvertime at a…
We attended a talk from Silvertime at a local community centre and found it very informative. Sheila dealt with our wills. We found her very helpful and professional.
9 September 2024
Reply from Silvertime Legal
We appreciate you sharing your experience! It’s great to hear that you found the talk informative and that Sheila was helpful and professional in handling your Wills.
Best wishes,
Silvertime Legal
Client Care Team
No pressure and most professional
Gerry took us through the options (with no pressure at all) and Asif handled the actual signing process. The office team were also very helpful as we had some questions before the final documentation was prepared.
3 September 2024
Reply from Silvertime Legal
Thank you for sharing your experience! We're delighted to hear that Jerry provided clear guidance without pressure, and that Asif ensured the signing process went smoothly. It's great to know our office team was helpful with your questions as well. We appreciate your feedback!
Kindest regards,
Silvertime Legal
Client Care Team
Sam passi made us totally at ease.
We discussed issues with Sam passing and talking to him made us totally at ease.
23 August 2024
Reply from Silvertime Legal
We're glad to hear that your conversation with Sam put you at ease. We're here to support you every step of the way. If you ever need anything else, please don't hesitate to reach out.
Kind regards,
Silvertime Legal
Client Care Team
Reply from Silvertime Legal
Thank you for your feedback. We understand that communication is crucial and apologise for any inconvenience. Jerry, our consultant, manages a high volume of work, and it appears your email may have reached our case handler after we had already begun work on your case. While there was a slight hiccup, we used the experience to improve and ultimately delivered the final documents efficiently. We hope you might reconsider your review, as we strived to provide good service despite the initial issue. If you have any further concerns or need additional assistance, please feel free to reach out.
Kind regards,
Silvertime Legal
Client Care Team
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