My experience was beyond my expectations. I sent numerous emails and asked so many questions and every one of them was answered promptly by Tammy. Every step of the handcrafted process was emailed to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
An excellent service from this company. Txts and emails throughout the making process and then next day recorded delivery once the item is completed. I definitely recommend paying a few extra pounds f... See more
I was so confused on what to get my husband for our anniversary until I came across Silvery! Amazing amazing amazing !!! Good quality and great service! My husband loved his bracelet and it was so spe... See more
I have ordered from Silvery before and the ring that I received was exactly what I wanted- perfectly made and long lasting at a great price. Sadly, it was taken from me on a trip abroad under some exi... See more
Company details
Written by the company
Silvery Jewellery crafts personalised jewellery in 925 Sterling Silver. We are a family run business with a dedicated team focused on providing exceptional quality and customer support to our customers
Contact info
26 Crassula Road 8 Micro Park, Cornubia Industrial & Business Park Blackburn, 4339, Durban, South Africa
- +27 31 5694119
- info@silvery.co.za
- silvery.co.za
4.8
Excellent
420 reviews
Replied to 16% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The ring is beautifully crafted
The ring is beautifully crafted, the engraving is perfect and your service is very efficient. Sadly it seems I obtained the incorrect size measurement from my son, so will be in contact regarding the process of making the ring smaller.
19 March 2026
All items
Unique quality items, one of a kind, beautifully packaged, excellent communication and outstanding delivery service, a truly exceptional buying experience each time, thank you. Highly recommend.
20 March 2026
It was exactly as described and shown…
It was exactly as described and shown on the website and recipient loved it.
18 November 2025
Fantastic service and very fast
Fantastic service and very fast. My oldest daughter got her necklace when she turned 13 and she wears it daily showers with it swims and plays hockey. It is strong and durable and still looks stunning 2 years later.
19 March 2026
Excellent service from start to finish
Excellent service from start to finish. The team kept me informed throughout the entire production process, so I always knew how my order was progressing. It was a pleasure working with the Silvery team. You can clearly see the quality and care that went into making the necklace I purchased. I would definitely purchase from them again in the future.
19 March 2026
I bought this gift for a friend.`in her…
I bought this gift for a friend.`in her words the package is so elegant.the gift itself brings warmth and so personal.she loves it .
Thankyou silvery for making my friend so happy.
19 March 2026
Deserves more than a 5 star rating
Where do I begin. Silvery jewelery's service, professionalism and delivery time are more than 5 stars. They kept me up to date on every stage of the process. I was stunned by how quick I received my order. I will definitely make use of their service again. Super professional, very happy.
19 March 2026
Awesome service
The staff are super helpful and follow up if your order is correct before commencing.
The items I ordered were really beautiful
19 March 2026
Just overall great service
Just overall great service, nice product, amazing packaging, kept up to date on progress, good quality, happy wife....
18 March 2026
The bracelet we ordered was beautiful
The bracelet we ordered was beautiful! And the communication was great! They kept me updated every step of the process!
15 February 2026
Great experience and product
Loved the email updates of the process. The final product is amazing! A great likeness and perfectly detailed. I ordered an personalized key ring.
17 February 2026
Stunning product & great service
Stunning product. Great service and experience. Timely delivery and beautifully packaged.
17 February 2026
Great Service
Easy to order and customize, good communication and quick delivery - very happy customer
15 February 2026
Fantastic experience from day 1 until I…
Fantastic experience from day 1 until I received the key ring …kept me updated on my order and when I received it was excellent well made and beautiful box thank you will buy again from you ⭐️⭐️⭐️⭐️⭐️
15 February 2026
Excellent service
Exquisite products, easy online purchasing, swift production updates, beautiful packaging and excellent delivery service
17 February 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.