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See what reviewers are saying

Rated 5 out of 5 stars

Ordered several boxes of 10 x 7000 R&M Tornado Vapes over different orders, 5* service, rapid delivery. Also received a free 7000 puff Crystal Prime Rainbow Candy vape with my order which doesn’t seem... See more

Rated 5 out of 5 stars

Been using this company for around 4 months now I think as my last supplier kept running low on certain vapes. Unsure why some of the reviews are so negative on here, I order around 200-300 worth of v... See more

Rated 1 out of 5 stars

They sent my vapes but royal mail have left them outside on my doorstep where they have been stolen. Now I know this is not simbas fault but when I ask them what they can do aout it ie. raise a non... See more

Rated 1 out of 5 stars

Box of mixed flavours ordered, duplicates of each sent, in all the awful flavours they probably cant sell. On arrival one box started to expand and make noises on opening it was smoking and cracking... See more

Company details

  1. Electronic cigarette store

Written by the company

We are specialized in disposable vapes. We aim to stock hot sell brands only and offered at discounted prices. All of our orders received before 3pm are dispatched on the same working day to UK mainland by next working delivery service. Any queries are welcome. You can reach to us through Whats App icon on website or via email provided on contact us page.


Contact info

3.9

Great

TrustScore 4 out of 5

143 reviews

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Rated 5 out of 5 stars

Excellent

Staff are extremely friendly and helpful an they have some really good products for good prices... the Mr. Blue Crystal Prime 10k is a personal favourite. Highly recommend.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Missing vapes out of the order

Ordered 1 box of 10 vapes, ordered previously and the box has always been sealed. This time there was an open box with 9. Customer service shocking and delayed, sent all relevant photos over to be called a liar and said they have reviewed the CCTV and it was a full box etc etc. con artists. Although it was only 1 item missing. Poor handling, poor customer service. Another lost customer.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Been using these for ages now had loads of orders always turn up the next day or day after had one issue with an undelivered parcel got in contact and itnwas sorted straight away great customer service 👍

27 February 2025
Unprompted review
Rated 1 out of 5 stars

Can't lie after using this company for…

Can't lie after using this company for a couple years.
I receive email immediately of purchase and 2 hours later another for dispatch and by the next morning they've arrived.
Now the service is absolutely awful.
I have to email them to post immediately as I don't receive emails or tracking anymore.
They reply with yes later today and 2 days later I'm still waiting for them.
I've ran out now and it's Saturday and have no more so will have to smoke all weekend now to substitute.
I dunno what's happened to this company the past 3 months but after giving them 2 more chances after 1 bad experience I'm now dealing with another one so I'll be going elsewhere from now onwards.

Really bad guys vapes are an addictive substance if you can't post fast enough you shouldn't be selling them.

Well annoyed.

You used to be able to phone them now its WhatsApp and no response over the weekend either or on social media.

23 November 2024
Unprompted review
Rated 1 out of 5 stars

NEVER Again ! ! !

My mother ordered from them and it never arrived. They then said it was not their problem and she needed to take it up with them and not Simba Vapes. This continued for some time and every time they said it was not their problem. In the end she had to go to the credit card company who repaired her the money and NOT Simba Vapes. The money {over £100} was in her account a couple of hrs later. They may be cheap but if you lose all the money and still no Vapes. Is it really worth it?

7 November 2024
Unprompted review
Rated 1 out of 5 stars

No refund!

Paid for order, got an email to say there was no stock to fulfil the order. Asked for a refund and 17 days later still not got my money back and now they won’t reply to emails.

9 October 2024
Unprompted review
Simbavapes logo

Reply from Simbavapes

Dear Customer,
We are sorry to hear about bad experience, kindly contact customer service so this matter can be addressed.
Kind Regards,

Rated 4 out of 5 stars

I dunno what is going on I put an order…

I'm amending review.
I had a bad experience this month with simba and I've used them for 2 years every month with no issues only twice it's gone wrong but when it doe's it's stressful especially if vapes replaced your cigarette which mine do going without for a week isn't fun.
I received them a week later but I'm not sure I can take the risk again.
Suffering with severe anxiety and issues leaving the home left me stressed out and had no money to buy anymore as this was a 100 pound order.
Please simba fix up this shouldn't happen especially as this is an addictive item it's not for fun.
Anyway received in the end with 2 complimentary vapes so thanks you.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Best Around

Best around for me.
I have been using Simba for quite some time now and never had any issues.
Their choices are usually very good and prices are best I have seen, especially when buying in bulk.
Always delivered and packaged securely the following day.
Only place I go.

18 September 2024
Unprompted review
Rated 3 out of 5 stars

3 stars VERY good quality vapes spent BUT...…

3 stars VERY good quality vapes spent atleast a grand on this website. Only downfall is they do not reply over the weekend which is -1 star AND their cut off time is 03pm giving little to no time as 03pm is when traffic starts to become irritating. I hope they can take this into consideration and make the cut off time 04pm.

8 September 2024
Unprompted review

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