I had so much trouble trying to upload an order for an album - my computer just wasn't connecting with their servers for some reason. Thank fully SIM supprt staff are excellent and work hard to try... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Flawless service. Sent digital file from the US to the UK and the collector is super happy with the quality of the print and how it looks in his flat! Really appreciated the excellent range of dimensi... See more
Company replied
Great Professional Album and Print suppliers for Professional photographer in the UK. Always love the service they provide. If you are in need for great quality albums prints and framing this is the... See more
Company replied
I ordered my first album from SIM recently and delivered it to my client this week. They were blown away by the quality! Amanda talked me through every step of the album production - I had a few... See more
Company details
Written by the company
We’re the ultimate supplier of choice for professional photographers looking for the finest Books, Photo Albums and USB products. We only use premium materials and all our products are handmade in the UK. We stand behind every single creation and oversee even the smallest detail to ensure superb quality and finish.
Contact info
Unit 8, The IO Centre, Hearle Way, AL10 9EW, Hatfield, United Kingdom
- 01707273747
- info@sim2000imaging.com
- simimaging.co.uk
4.9
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy!
Very happy. Great service and excellent quality. Thank you! 😊
8 June 2023
Unprompted review
Reply from SIM Imaging
Hi,
Thank you for your lovely review and we are delighted that you love our quality and service. We look forward to working with you again soon.
Regards
The SIM Team
Album and print quality excellent
I have been using Sim Imaging for the past 10 years and wanted to say how pleased I am with them. Staff are so helpful and very professional.
Quality of prints, albums are excellent and never had any issues.
Thank you very much 😊
29 May 2023
Reply from SIM Imaging
Hi Chris,
We really appreciate you taking the time to leave us your lovely review. Thanks for your continued loyal custom and it is always a pleasure to work with you.
Kindest Regards
The SIM Team
Happy with the Quality
I have used Sim for my Wedding Albums for a long time now and I like the soft wear and the quality of the Albums for the money. Also my customers love them and not having to weight for weeks for them to be made.
31 May 2023
Reply from SIM Imaging
Hello Sandra,
Thank you so much for leaving us your 5 star review. We are thrilled to hear that you and your customers love the quality of our albums and our 10 working day production time. We look forward to working with you again soon.
Kindest Regards
The SIM Team
First Class
Never fail to impress me with the quality of prints and the speed of delivery. Pricing is also very good.
Highly recommended. Give them a try - you won't be disappointed.
7 June 2023
Unprompted review
Reply from SIM Imaging
Hi William,
We are delighted that you love our service, high quality prints and speedy delivery. We work hard to keep our pricing competitive for our quality products in these current times. Thank you for your kind words of recommendation to the photography community and your 5 star review.
Kindest Regards
The SIM Team
Always excellent service and quality
Always excellent service and quality. I wouldn’t use any other publisher for my coffee table books. Highly recommend 💫
24 May 2023
Reply from SIM Imaging
Hello Tara,
Thank you for leaving us your 5 star review. We really appreciate your continued orders and for your kind words of recommendation to the community. It is always a pleasure to work with you.
Have a great weekend
The SIM Team
Super quick turnaround time
Super quick turnaround time. Always high quality USB boxes, can't fault them.
16 May 2023
Reply from SIM Imaging
Hi Ellen,
We hope you had a great Bank Holiday weekend. We really appreciate you taking the time to leave your 5 star review for us and happy to hear that you love our high quality products and quick production times. It is always a pleasure to work with you.
Have a great week ahead.
The SIM Team
Great quality products
Great quality products at a fair price. The website is clear and easy to use (even if the uploading is a little old fashioned) but the prints look really great. I have used them before and will use them again.
15 May 2023
Reply from SIM Imaging
Hi Jack,
Thank you for leaving your 5 star review from your recent order. We are delighted that you love your prints and our quality products. We look forward to working with you again soon.
Kindest regards
The SIM Team
Always very helpful and easy to…
Always very helpful and easy to navigate system too.
Excellent service.
16 May 2023
Reply from SIM Imaging
Hi Chris,
Thank you taking the time to leave us your feedback from your recent order with us. We really appreciate it!!
Have a great week
The SIM Team
Reply from SIM Imaging
Hello Jane,
Thank you so much for leaving your 5 star review for us. We are happy to hear that you love our great service, turnaround times and quality products. We look forward to working with you again soon.
Regards
The SIM Team
Absolutely first-class products and…
Absolutely first-class products and great customer service (thanks Amanda) - not cheap but then you get what you pay for...will definitely use SIM Imaging again without hesitation.
11 May 2023
Reply from SIM Imaging
Hi John,
Thank you for leaving us a 5 star review and it was really lovely to meet you in the showroom. We really appreciate your feedback as we strive to only provide the highest quality products with a customer service to match. We look forward to working with you again soon.
Have a great week ahead.
The SIM Team
I always trust Sim Imaging to print my…
I always trust Sim Imaging to print my products.
Great team, very helpful.
I do highly recommend this lab.
25 April 2023
Reply from SIM Imaging
Hello Ricardo,
We are so grateful that you took the time to share your feedback with us. It is always a pleasure to work with our customers and we pride ourselves on providing the highest level of customer service and quality handmade products. Thank you for your 5 stars and kind words of recommendation.
Have a Great Weekend
The SIM Team
Always had great customer service…
Always had great customer service combined with excellent products and quick turn around times. Been customer with SIM 200 for over 10 years and never any issues.
9 May 2023
Reply from SIM Imaging
Hi Paul,
We are so grateful for your feedback. It is our pleasure to provide the best possible service to our photography community and we're glad that this commitment was reflected in your recent experience. We look forward to working with you again soon and thank you for your continued orders and support.
Kindest Regards
The SIM Team
Reply from SIM Imaging
Hi Daniel,
Thank you so much for your kind words and we are thrilled that you love our products and speedy service.
Kindest Regards
The SIM Team
Fabulous service as usual
8 May 2023
Reply from SIM Imaging
Hello,
Thank you for sharing your experience with us and the wider community. It is always a pleasure to work with you and we thank you for your continued support and orders.
Have a great evening
The SIM Team
Stunning products
Always lovely quality. the software is a dream to use and my clients love their artwork.
1 May 2023
Reply from SIM Imaging
Hello Jessica,
We really appreciate you taking the time to leave us your feedback and giving us 5 stars. We are happy to hear that you and your customers love the quality of our products. We look forward to working with you again soon.
Kindest Regards
The SIM Team
I had so much trouble trying to upload…
I had so much trouble trying to upload an order for an album - my computer just wasn't connecting with their servers for some reason.
Thank fully SIM supprt staff are excellent and work hard to try and solve any issues.
Excellent quality products as usual - my clients were very happy.
19 April 2023
Reply from SIM Imaging
Hello Jonathan,
Thank you so much for leaving your 5 star review. We are happy to hear that you and your clients are happy with our quality products. We look forward to working with you again very soon.
Kindest Regards
The SIM Team
Great service
11 April 2023
Reply from SIM Imaging
Hi Adrian,
We hope you had a great Bank Holiday weekend. Thank you so much for leaving us your feedback and 5 star review. We really appreciate it 🙂
Kindest Regards
The SIM Team
Excellent support and customer service
Excellent support and customer service. Beautiful products, thank you Team Sim!
28 March 2023
Reply from SIM Imaging
Hello Lorraine,
We are so glad you are enjoying your beautiful products. Thank you so much for leaving your 5 star review and kind words. We look forward to working with you again soon.
Kindest regards
The SIM Team
Superheroes!
Let down at the last hour by another vendor, SIM took my order and turned it around with time to spare.
As always, the service offered by the SIM team was swift, considerate and unmistakably 5 star standard.
17 April 2023
Reply from SIM Imaging
Hi James,
It is always a pleasure to work with you and thank you so much for your fantastic review and the superhero status 😃
Have a great Bank Holiday weekend from the SIM Team
Amazing customer service and product.
Your customer support via Amanda was first class - she was so helpful with expediting an order and changing parameters. She really helped me to delight a client in a challenging timescale.
The client said the product was perfect in every way.
16 April 2023
Reply from SIM Imaging
Hello Rosie,
Thank you for your kind words and it makes us so happy to hear that your client loved their product. We appreciate that life can throw unexpected situations and we will always try our very best to accommodate our customers. We look forward to working with you again soon.
Kindest Regards
The SIM Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.