Simonmusto Reviews 

4
TrustScore 4 out of 5

4.0

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Company details

  1. Estate Agent
  2. Property management company
  3. Property Rental Agency

Information provided by various external sources

Simon Musto Estate Agents in Kettering has been established locally since 1981. Our friendly experienced staff provide an excellent service at most competitive fees, and whether a vendor, purchaser, landlord or tenant you will receive our very best a...


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

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1-star

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4.0

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(4)

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Rated 5 out of 5 stars

Fantastic service

From the initial appointment of the valuation to the end, Simon Musto were absolutely fantastic.
They are professional at all times and certainly work hard for both seller and buyer.

11 September 2020
Unprompted review
Rated 5 out of 5 stars

Friendly, Efficient and Helpful

I have used Simon and his team for nearly four years. They made and continue to make the process of renting out a property easy and hassle free. Good tenants found very quickly. Repairs organised by them are done quickly and well priced. Just recently (Autumn 2018) Simon organised the sale of a property for me. Property sold in 24 hours. Every one of the team are, as the title says, friendly, efficient and helpful.

21 November 2018
Unprompted review
Rated 5 out of 5 stars

Helpful, efficient agent

Simon Mustos has been our agent for years for our rented property. Our tenant recently handed in their notice and Simon and his team have a new tenant already to take his place.
I was updated every step of the way with their actions and informed as soon as the new tenant signed the agreement. They made the process very easy for me.

15 November 2018
Unprompted review
Rated 1 out of 5 stars

Simon Musto Estate Agents, Kettering. Deplorable,unproffesional service!

My partner rented from this agent for over 13 years and was a good tenant. But the house she rented was awful and the promises of it being decorated were never fulfilled. It even had a hole in the ceiling from a leak that they kept promising would be fixed, but to no avail. So I told her she should move, which she did. From that point Mutos treated her with contempt. They did a house inspection and all was fine, but then the day before she moved she was told she needed to decorate some dark walls. This she did and cleaned this damp house. They then came to view the hous and said the carpet was worn, this is the carpet in the hall that they promised would be replaced when she moved in, so after 7 years of a family walking on it would it not be worn more?
Long story short they now say that all her deposit is being withheld even after she decorated 3 rooms for them....
They only work for the landlords and have zero customer loyalty if you leave them. The most amateurish and unprofessional team who talk to people in such a derogatory manner. If your a tenant I would never use this estate agent, and if your a landlord and want happy tenants please find a professional team to manage your property.
I cant stress enough how upset they have made my partner and the stress they put her under through bad management. I would never use them again and will tell everyone who asks me how bad they truly are.
Words I would use to describe their service are deplorable, offensive, repulsive, appalling, dreadful, atrocious, reprehensible and scandalous.

27 March 2018
Unprompted review

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