Simons Reviews 128

I'm super happy with my whole package. First time ordering from here and I will order from there from now on.

Today I had selected a number of items I wanted to buy, but thought I'd get them on my way out instead of carrying them around the mall. When I was on my way out, I noticed a lot of the signs were being removed. The salesperson said only the ones with signs were on sale. I took the things I wanted to buy with sale signs posted for them, and she looked them up and said they were no longer on sale. I think if a sign is posted of the price, you should honor it. I was very disappointed and did not buy anything.

LOVE!!! I'm reliable SIMONS customer over 5 years. Amazing/helpful staff and tailor service is outstanding! They restore my ripped snowboard jacket with exceptional quality, they have fixed one jacket sleeve and have matched second sleeve as well.
Thank you SIMONS for your service!

I ordered an area rug from their Online Only option. When I got it ended up looking way too big in my space. I had read on here that you have to pay return shipping even though they say free returns so I was a little nervous. But I went to check it out for myself and the return process was super easy, all I had to do was fill in a form and print off my pre-paid label. I already ordered the same rug in a different size. The shipping is super fast as well. Great experience.

I've been a long time customer (for over 15 years now) and really like the quality and variety offered by Simon.

But on the other hand, there are 4 things I don't like:

1. They advertise Free Return and 100% Refund but it's not exactly true since they don't refund the shipping costs (unless they made a mistake with your order).

2. It's hard to reach an agent using their phone line 1 877 666-1840. The wait is often more than 30 minutes.

3. There are a lot of pop-up windows on their website and it's annoying. It's currently worse than ever.

4. They offer gift wrapping but the look and quality is really average. I recommend you to not use the gift wrapping option if you plan to offer an important gift.

I'm still giving 4 stars because I truely like all the brands they carry.

shipped with my package with canada post while they were on a strike? so now i won’t receive my package until canada post deems their no longer ‘indefinitely delayed’
how dare you. what insane nerve do you companies have to take money from people and then indefinitely delay their christmas gifts to their family? by sending through a disorganized and rude postal service.
i ordered specifically from a canadian company to allievate some of the stress from ordering internationally and now i just don’t think i’ll ever order anything online again because it’s the same story every single time. months late, damaged condition and companies that jus line their pockets and throw your package in some warehouse until they’re not longer “indefinitely delayed”
you’re disgusting. both you simons and you canada post.

their online service is really bad, they say they will deliver today so I took a day off from work to wait for my package, after a full day waiting they suddenly towards the end of the day change the delivery date?? Waste of time, waste of money, do not bother ordering online from them.

Simons is a Canadian company, controlled by two brothers Peter and Ricky.
This company use to house quality clothes, as for now most of it is coming from China, Pakistan, Poland.. some child labour involved ) Their shirts are bought for 8 dollars and sold at 80. Suits don't last, and their women collection are the same.
Their brand names are old collections that were not sold through previous years.
Not worth the shopping there ... even Zara or Massimo Duti makes better quality.

I love shopping at Simons online. They have an amazing selection, they're packing and shipping is great and the products arrive as stated. I usually shop in person as well, so I understand their sizes.

I ordered a duvet set for my son. It shipped quickly, and was in BC within 10 days. Shipping had updated information with tracking, and I received an email the minute it was delivered to the post office. I then decided a week later to order the matching sheets. They express shipped it for me free of charge and I had the order within 5 days (Ordered Dec 12, and had the order by Dec 17). The quality of the bedding is wonderful, and the colors vibrant! 100% will shop with them again.

I ordered 3 shirt from this website and receive it in 3 days! very fast shipping.

It is my second purchase at Simons. I have bought clothes two months ago and home decor weeks ago. Very good quality, always well packaged and fast delivery. I am very happy with my purchases.

nice french fashion,low shipping , i just want them to have more selection online as i live in ontario canada and not quebec