Simpalo Snacks Reviews 569

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Working with Ashlee made our campaign go smoothly for over 100 people. Her communication was clear, prompt, and always helpful. She is a true asset to the company. Simpalo made it easy for us to hon... See more

Rated 5 out of 5 stars

* I liked the selection options. It let me try a few things I haven't seen offered at my local grocery store. * I thought the time between submitting my order & receiving the goodies wasn't too lon... See more

Rated 5 out of 5 stars

I recently hosted a virtual event where I required multiple boxes to be shipped to different locations across the United States and Canada. Jen, who handled the shipping, did an amazing job. The pac... See more

Rated 5 out of 5 stars

We've been participants in the program for 6 or 7 weeks now. Had a few hiccups early on. We enrolled in a fresh fruit program and the local vendor who sourced the fruit sent some pears that were ove... See more

Company details

  1. Online Food Ordering Service
  2. Food products supplier

Information provided by various external sources

Simpalo Snacks delivers healthy office snacks on your schedule. We offer one time purchases, weekly, and monthly snack delivery options with no contracts. Customized solutions available that fit your employee wellness program needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

569 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

So yummy 🙂

Ordering my snacks was easy and they arrived quickly and was packaged very well. I will be ordering from them again.

22 September 2023
Rated 2 out of 5 stars

The fruits that were delivered…

The fruits that were delivered specifically the pears were all bad and had mold

9 October 2023
Simpalo Snacks logo

Reply from Simpalo Snacks

Thank you for letting us know about the pears that were delivered to your office. We deliver fruit from a nearby grocery store, and sometimes the shopper misses bad produce. We will reach out to you to either refund or replace the bad fruit. We apologize for the inconvenience.

Rated 4 out of 5 stars

Found my item a lot cheaper somewhere else!

It took a lot longer than expected. I thought the individual bags of antioxidants would be in a larger bag for easy storage. The price was super high. After buying them from you, I found the same product at Home Goods for only $6.99. It also was in a large bag for easy storage .I paid 3 times as much from you. But at the time, the product was out of stock so I ordered them from you because they are so good. But I will save money purchasing them from Home Goods in the future.

17 September 2023
Rated 5 out of 5 stars

Great customer service!

Great customer service! I was unsatisfied with some products but they quickly resolved it. Thanks!

5 September 2023
Simpalo Snacks logo

Reply from Simpalo Snacks

We are sorry to hear that you were not happy with the snack that you received, and the fact that it expired within 3 months of arrival. We do our best to provide the best expiration dates, but at times a snack can be at the 3 month expiration level, especially depending on the type of snack. We will be happy to replace the unwanted snack with a better one. Please look for our email!

Rated 5 out of 5 stars

Great selections for picky eaters

Great selections for picky eaters. I have food sensitivities to many ingredients that come in processed foods so being able to see all the ingredients while making selections was key. There was a good balance of straight up junk and healthy choices as well which made it fun :)

15 August 2023
Rated 3 out of 5 stars

Unfortunately Damaged packaging

Unfortunately, my box arrived all damaged. with most snacks being just crumbs. But overall, it was a neat experience.

10 July 2023
Simpalo Snacks logo

Reply from Simpalo Snacks

Thank you for bringing this to our attention. Every once in a while UPS is a little hard on a package. We will be reaching out to you to make this a better experience for you.

Rated 5 out of 5 stars

GREAT to work with

From beginning with learning how Simpalo works to getting our weekly boxes, this company is fantastic. Do what they say and are very responsive also!

29 June 2023

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