Simpalo Snacks Reviews 569

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Working with Ashlee made our campaign go smoothly for over 100 people. Her communication was clear, prompt, and always helpful. She is a true asset to the company. Simpalo made it easy for us to hon... See more

Rated 5 out of 5 stars

* I liked the selection options. It let me try a few things I haven't seen offered at my local grocery store. * I thought the time between submitting my order & receiving the goodies wasn't too lon... See more

Rated 5 out of 5 stars

I recently hosted a virtual event where I required multiple boxes to be shipped to different locations across the United States and Canada. Jen, who handled the shipping, did an amazing job. The pac... See more

Rated 5 out of 5 stars

We've been participants in the program for 6 or 7 weeks now. Had a few hiccups early on. We enrolled in a fresh fruit program and the local vendor who sourced the fruit sent some pears that were ove... See more

Company details

  1. Online Food Ordering Service
  2. Food products supplier

Information provided by various external sources

Simpalo Snacks delivers healthy office snacks on your schedule. We offer one time purchases, weekly, and monthly snack delivery options with no contracts. Customized solutions available that fit your employee wellness program needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

569 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Special and delicious

Loved the variety of options and how it was customized to my likes. Felt like I was receiving a gift and I enjoyed the personal touch of including a post card.

31 March 2023
Rated 5 out of 5 stars

Great Selection!

What a great service. I love you have so many small business choices to try, and boost their presence! It’s fun ordering new things, new companies!

27 March 2023
Rated 5 out of 5 stars

Great assortment!

Customer service promptly replied to my questions as a first-time customer, and our order arrived quickly! The assortment was impressive, and we might try a more customized box next. Thank you!

24 March 2023
Rated 5 out of 5 stars

We love Jen!!!

We love Jen!!!

She is helpful, receptive and fast. Jen is always available, and while we probably aren't the easiest client (we have lots of dietary restrictions and we request changes on a regular basis).

Everything is shipped in a timely manner, and all the snacks we get are fresh.

Thank you Simpalo!

14 March 2023
Rated 3 out of 5 stars

Some fruits arrives molded

Some fruits arrives molded. I have been giving food that I've asked for them to remove from my list. In 2 weeks I've been giving something spoiled in each delivery.

22 March 2023
Simpalo Snacks logo

Reply from Simpalo Snacks

Thank you for the feedback. We order your fruit via Instacart, and it sounds like we need to try to order your fruit from a different store. We will be reaching out to you separately to make sure you receive a fruit delivery that you are happy with. Talk to you tomorrow.

Rated 5 out of 5 stars

Tried Simpalo through my company

Tried Simpalo through my company. Shipped really quick and treats was packaged well. Packaged was delivered to the wrong address but was rectified immediately,
Amazing stuff support. I recommend this company to anyone who likes to shop treats online. Simplify your life!

17 February 2023
Rated 1 out of 5 stars

Didn't get it

16 February 2023
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Reply from Simpalo Snacks

I am sorry to hear that you didn't get your order. I have just looked it up and it appears that UPS was unable to deliver. We will be reaching out to you separately to make sure this is taken care of.

Rated 5 out of 5 stars

Received a gift card and was surprised…

Received a gift card and was surprised at the wide selection of healthy snacks. It took me a while to decide, 😊 It was delivered in such a nice presentation, even though the gift was for myself. Highly recommend!

16 February 2023

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