Simple Debt Solutions Reviews 1,549

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpfulness, making interactions pleasant and productive. Many people highlight the team's patience and understanding, appreciating how they take the time to explain processes thoroughly and answer all questions without hesitation. Consumers frequently mention feeling assured and comfortable after speaking with representatives, noting their professional and friendly demeanor. The overall sentiment indicates that the staff excels at guiding customers and providing clear, easy-to-understand information, leading to a very positive experience for most users.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being... See more

Based on these reviews

Rated 5 out of 5 stars

Alen Baits was absolutely knowledgeable and understanding. He was able to answer every question and concern I had. Oh no- my friend was still logged into her Facebook when I posted! This is Jen Willim... See more

Rated 5 out of 5 stars

Kyle was fabulous! He had a stellar personality and was extremely knowledgeable about the program. Kyle took the time to answer my copious amount of questions, without hesitation. I felt no pressure w... See more

Rated 5 out of 5 stars

Kameel S was very knowledgeable and made it easy to make decisions. I was given advice that I have given to friends before. The whole experience was great! There are times we just need help and Kameel... See more

Rated 5 out of 5 stars

Toni is the best. She really puts your mind at ease with making a difficult decision on your financial wellbeing. Fingers crossed and hoping for a speedy financial recovery!


Company details

  1. Alternative Financial Services
  2. Financial advisor
  3. Loan agency

Written by the company

A Simple way to the find the best Debt Consolidation options to save you both time and money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Debt Solutions without the dred

I had a great experience with this institution. I was able to learn my options and all the different avenues that I could take to best remedy my financial situation. I appreciate the kindness of the staff and their knowledge base was exemplaary.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Compassionate Support During a Difficult Time

I recently had the pleasure of working with Alen Baits during one of the most challenging times in my life. I was overwhelmed with debt from managing two households and a business, and Alen’s kindness and patience were exactly what I needed. He created a safe space for me, and his support went beyond just finding a solution. While I wasn’t excited about closing accounts, Alen helped me see the bigger picture—getting out of debt will allow me to take care of my family, save my business, and work toward buying property again. I didn’t expect the level of care I received during our call. It was honestly one of the best customer service experiences I’ve had, especially during such a difficult moment. Thank you, Alen, for making a tough situation a little easier to handle.

8 September 2024
Unprompted review
Rated 5 out of 5 stars

So far so good

The gentleman that I worked with took his time and explained everything that I was signing on to. So far it has been a very good experience.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Alen Baits was utmost helpful and…

Alen Baits was utmost helpful and pleasant. He explained every option possible to help get to resolution. Best experience thus far with a credit counseling company. Tyre Edwards from Beyond Finance was equally pleasant and helpful and walked us through onboarding process! Great team and looking forward to future engagement and support!

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Genuine......

Diana's helpfulness and care was great and reassuring to let us know we were on the right track.... Got behind and do to illness, she said, she was there to catch help catch us up.... and she actually listen to how I ended up in the hospital.
No one ever did that before. I appreciate that women....

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Alen Baits Is Terrific

Alen Baits was terrific. He was extremely professional, pleasant and personal. We were on the call over two hours as he showed empathy as he explained everything to me, and he patiently answered every one of my questions and made an important correction in response to my preference. This was a difficult but necessary decision for me. Alen understood that and helped me feel confident and at ease in making it and getting through the process of enacting it.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful, knowable, and friendly service

3 September 2024
Unprompted review
Simple Debt Solutions logo

Reply from Simple Debt Solutions

Thank you for the wonderful feedback, Micheale! Feel free to reach out to us if you have any questions!

Rated 5 out of 5 stars

Amazing experience!

I was speaking with Steve in originally trying to see about a personal loan. He advised and help me get into a debt consolidation application so I can start to get my life back on track and stop living paycheck to paycheck! He was so pleasant to work with and kept me up to date with each step! Would recommend Simple Solutions to anyone I know that is looking for debt consolidation before leading to bankruptcy!

28 August 2024
Unprompted review
Simple Debt Solutions logo

Reply from Simple Debt Solutions

Thank you for the feedback and the recommendation, Jess! We are delighted to hear you've had a wonderful experience with our team member Steve! Thank you for allowing us to be on this journey to becoming debt-free!

Rated 1 out of 5 stars

I spent almost 2 hrs on the phone

I spent almost 2 hrs on the phone. At the END everything was signed all info given THEN we find out one of my biggest debts was not on the plan and this debtor doesn't work with FREEDOM. Wasted my whole afternoon for absolutely nothing

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Great associate

Great associate. Super helpful and excellent job at explaining the process

27 August 2024
Unprompted review
Simple Debt Solutions logo

Reply from Simple Debt Solutions

Thank you for the review, James! Please let us know if you need any further assistance, we are standing by!

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you!

27 August 2024
Unprompted review
Simple Debt Solutions logo

Reply from Simple Debt Solutions

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Tony was awesome …

Tony was very knowledgeable and professional. He made this process easy and I was not overwhelmed with the program at all due to his good and thorough instructions.

22 August 2024
Unprompted review
Simple Debt Solutions logo

Reply from Simple Debt Solutions

Thank you for the feedback, Cheryl!

Rated 5 out of 5 stars

Best experience so far!

I spoke with Maryam! She is VERY PROFESSIONAL, relatable, understanding, patient and thorough. Before my call with her, I was depressed, losing faith and overwhelmed with anxiety. For the first time in a long time, I have hope! And with all the scammers out there, you don’t know who to trust. But if you are blessed enough to come across this company…. GOD SENT YOU! You cannot have faith and fear! Choose your motivating factor wisely!!!!!!!

21 August 2024
Unprompted review

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