Simple Debt Solutions Reviews 1,549

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpfulness, making interactions pleasant and productive. Many people highlight the team's patience and understanding, appreciating how they take the time to explain processes thoroughly and answer all questions without hesitation. Consumers frequently mention feeling assured and comfortable after speaking with representatives, noting their professional and friendly demeanor. The overall sentiment indicates that the staff excels at guiding customers and providing clear, easy-to-understand information, leading to a very positive experience for most users.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being... See more

Based on these reviews

Rated 5 out of 5 stars

Alen Baits was absolutely knowledgeable and understanding. He was able to answer every question and concern I had. Oh no- my friend was still logged into her Facebook when I posted! This is Jen Willim... See more

Rated 5 out of 5 stars

Kyle was fabulous! He had a stellar personality and was extremely knowledgeable about the program. Kyle took the time to answer my copious amount of questions, without hesitation. I felt no pressure w... See more

Rated 5 out of 5 stars

Kameel S was very knowledgeable and made it easy to make decisions. I was given advice that I have given to friends before. The whole experience was great! There are times we just need help and Kameel... See more

Rated 5 out of 5 stars

Toni is the best. She really puts your mind at ease with making a difficult decision on your financial wellbeing. Fingers crossed and hoping for a speedy financial recovery!


Company details

  1. Alternative Financial Services
  2. Financial advisor
  3. Loan agency

Written by the company

A Simple way to the find the best Debt Consolidation options to save you both time and money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Customer Service

Lestley Pierce was instrumental in my decision to work with this company. He was patient with me while I was going through a particularly difficult time. He was professional, passionate, and made me feel great about my decision. I can’t recommend this service more highly!

31 July 2024
Unprompted review
Rated 5 out of 5 stars

In good hands with Alen now

Originally I made a call to a financial company to apply for a loan for debt consolidation. After being denied approval, I was transferred to Simple Debt, and spoke with Alen Baits, who informed me of an alternative solution to help me with my financial situation. Because I’ve never been in this kind of debt, I asked him if I could have a little time to think about using the program he offered. He was so patient and cool with me, while I was trying to think of ways I could get out of this mess on my own. After explaining to me all the options I had, and honestly going through what each option would unfold, I finally realized that he actually had my best interest in mind, and went with the program he offered me. I told him I wouldn’t want to do it if I had to restart or even continue the process with someone else, and he made sure that I was able to stay connected with him all the way through. And after starting the program, I’m still able to communicate with him via text, if I have any questions or issues, which makes me feel good knowing he’s got my back. As I said, I’m new to the program but I’m already feeling much better about my finances and the future of my credit.

29 July 2024
Unprompted review
Rated 1 out of 5 stars

SCAM / JUST SAY NO

The company had obviously saved my name and number from a prior call because the person that answered the phone called me by my full name, told me what University I went to and how much my student loan debt was all without asking me for the information. Additionally, the salesperson was highly aggressive and avoiding direct questions. He said he could wipe away my debt 100% with a small fee. Please, do they think we are all stupid? I am reporting them for accessing my personal data without consent.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Dan N was very honest and up front in…

Dan N was very honest and up front in regards to my situation. He took his time in trying to finding a solution to my needs. Due to my financial history we were unable to find a solution. He did give me some great advice.
Thank you for being honest and caring.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

I am working with Almas He was so very…

I am working with Almas He was so very helpful, he explained everything to me that I could understand it. He took the time to answer all my questions. Very polite and very considerate of what I needed to do to help me. Thank you

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Tony was great

Tony was great and stepped me through the process. I feel like a weight has been lifted. Thank you Tony!!!

17 July 2024
Unprompted review
Rated 5 out of 5 stars

What a much needed sound of relief to…

What a much needed sound of relief to hear that I can get help consolidating our financial obligations. Alen Bates was so helpful. I heard the honest and surety in his voice. I am confident that our troubles are behind us because of Alen Bates. And he walked us through the process til the end. That’s what I call a Simple Debt Solutions.

10 July 2024
Unprompted review

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