Simpleglasspipe Reviews 306

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the durability and unique designs. Many consumers appreciate the competitive pricing and the wide selection available, making it easy to find what they need. The ordering process is frequently described as smooth and efficient, with many people noting the fast and well-packaged delivery. However, some customers also noted issues with damaged or broken items upon arrival, suggesting that packaging could be more secure. A few other people also felt that their orders were not fulfilled correctly or that an item had an unusual smell.

What people talk about most

Product

People report positive experiences with product quality and selection. Customers consistently praise the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Quality

Users describe positive interactions with quality. Many customers praise the thick, durable, and excellent... See more

Order

Clients share positive opinions on order. Many customers appreciate the easy and quick ordering process, with... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the great and reasonable prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands down best online glass shop. Ive been ordering from sgp for a year now and everytime I get quick delivery, very well packaged. Extremely well actually. And if there's any issues the customer ser... See more

Rated 5 out of 5 stars

The ease of shopping and navigating the site is ultimately the goal of all parties. That said, satisfaction achieved. There's a rather modest selection of various methods and uses for any consumer to... See more

Rated 5 out of 5 stars

Online order went smooth. Purchase shipped quickly. I received a damaged item. I emailed them and in less than one business day a replacement was shipped. Excellent costumer service.

Rated 5 out of 5 stars

Great products, Great prices and amazing service. Easy and quick ordering process and it was delivered 2 days early and packaged perfect. Items were in great shape, very happy with my purchase and wil... See more


Company details

  1. Hookah Shop

Information provided by various external sources

Largest Online Headshop in Texas!, Bongs,Oil Concentrate Pipe,Tobacco Pipe,Sex Toys, Pyrex Oil Burner pipe,Herb Grinder, Lighters,Vapes,weekly New Products,Discreetly Shipping from TX.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

306 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Disappointment

Ordered some glass pipes and a grinder the pipes that came were pink not clear and I got 8 but paid for 9 the grinder was not in the box but the invoice said it was. Tried calling, sent emails and text messages have not heard from anyone. Basically my entire order#2542 not 1 thing was right, never again

19 October 2021
Unprompted review
Simpleglasspipe logo

Reply from Simpleglasspipe

We are accept SMS or email, it clearly BOLT stated on the HOMEPAGE. No calling. thank you

Rated 5 out of 5 stars

Great store with the cheapest prices

Great store with the cheapest prices I've seen ! Quick delivery!
Free shipping! Good quality product ! I wish I would have known about this store sooner! I'm definitely going 2 tell my friends about this store ! And I will continue doing business with them ! Extremely satisfied !!

9 August 2021
Unprompted review
Rated 5 out of 5 stars

Awesome service great product and…

Awesome service great product and wonderful shipping I've had a few broken parts when I received them Sent them emails and they respond quickly with a new product I only place I buy my stuff now. Highly recommend them 10 out of 10 in my book.

1 August 2021
Unprompted review
Rated 5 out of 5 stars

A RARE, IF NOT 1st-EVER, 5-STAR EXPERIENCE

Pretty wide selection of smoke paraphernalia, well-organized and easy to navigate website, a wide “Basic++” product selection & availability, and easy ‘guest’ and ‘member’ check out process. Order was received, processed, pulled and shipped within 24-hrs. Received, well-packaged (bubble wrapped items with newspaper filler) in less than a week using the cheapest and slowest available at time of purchase. Glass and novelty pipes purchased are as described and good quality….

UPDATE: The “ob-gren-45” “4.5" Glass Green Multi function Hand Oil Burner Pipe“ I purchased popped within 10 days/5-6 uses, or 3x as fast as a convenience store rosebud pipe.

11 July 2021
Unprompted review
Rated 4 out of 5 stars

Good Glass Shop

Alright shipping and handling time. The actual quality of the pipe is yet to be determined. From initial use it is exceptional.

1 July 2021
Unprompted review
Rated 1 out of 5 stars

I RECEIVED 2 CRACKED PIPES IN MY ORDER

I RECEIVED 2 CRACKED PIPES IN MY ORDER. I REACHED OUT A TOTAL OF 4 TIMES! DID NOT EVEN HEAR A WORD FROM THEM AND IT HAS BEEN 5 WORKING DAYS! BEEN A CUSTOMER FOR 4 YEARS, NOT ANYMORE! TERRIBLE!!! DISRESPECTFUL WAY TO DO BUSINESS!

18 June 2021
Unprompted review
Simpleglasspipe logo

Reply from Simpleglasspipe

have you check your email ? we reply all questions, always,

Rated 4 out of 5 stars

The pipe quality was good

The pipe quality was good, the package was damaged and 1pipe was broken. The way it was packaged seemed ok, I think it was mishandled, but possibly a sticker mentioning glass inside, fragile might have benefited.

8 June 2021
Unprompted review
Rated 5 out of 5 stars

1st Timer!!!!!

First time ordering … I am very satisfied with my purchase . There website was easy to navigate and I am super happy with my purchase . I Definitely will be ordering again .

26 May 2021
Unprompted review
Rated 4 out of 5 stars

I love ordering from SPG I’ve been…

I love ordering from SPG I’ve been ordering from them quit a lot lately and I have received my items pretty fast usually but this last order seems to be taking its time. They are good about making up damaged packages also. I also want to mention that the oil burners Ive purchase don’t seem to be the same ones when ordered again. I have bought several and every time they are different from the ones I received before which leaves me to order again hoping to get the ones I want. Overall I recommend this company and their staff.

5 May 2021
Unprompted review
Rated 5 out of 5 stars

1st time buyer. Lifelong customer!

1st time buyer, glad I did! Legit company! Quality products! Offers fast shipping options! I got mines in a few days! They have super thick pipes! Before you go to you’re sad excuse of a local head shop with very limited variety give these guys a go first...Turns out for me I wasn’t disappointed whatsoever! You won’t be too! Return buyer here! You guys stole my local head shops business in my eyes! Well worth the wait! Completely satisfied! Thanks!

17 April 2021
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Easy online experience with fast and efficient delivery. I'd recommend your website to family and friends. Thank you simple glass pipe for meeting my glass needs.

5 April 2021
Unprompted review
Rated 4 out of 5 stars

Great packing

Great packing. Hole could have been little larger but very satisfied. Well worth the money!

2 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!
When my glassware first arrived one of the pieces was broke due to the post office. I emailed Simple Glass and they sent me a replacement right away. I couldn't be more happy with the quality of their products. I'll definitely buy here again! 🤙🏼

1 April 2021
Unprompted review
Rated 5 out of 5 stars

Honest review

The pipe I ordered works well and it did not take long to arrive. I would definitely purchase from here again.

28 March 2021
Unprompted review

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