I was so looking forward to making improvements to my home and was extremely disappointed with the work that was carried it - It will cost me £000's to repair - It is so unfair that I have received no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The three tradesmen arrived at 11.30 am as arranged. All three worked very hard to complete the installation in the loft, two extract fans kitchen & bathroom and trickle vents were fitted to the upvc... See more
Company replied
These guys were brilliant. Cant recommend them enough. They were all so polite and courteous. They always removed their shoes when entering the house and were really quick doing the work. They travel... See more
We recently had our old boiler upgraded to a new Worcester Bosch boiler in March 2022. Naveed (Gas Engineer) plus 1 carried out the complete works. Professional job carried out and kept us updated of... See more
Company details
Written by the company
Here at Simple Green Energy, we are extremely passionate about helping as many people as we can be aware that there is funding for various energy efficiency measures. We want to keep everybody’s gas bills as small as possible, so installing the most efficient measures goes a very long way in reducing those bills. We have been helping potential customers obtain a free, or discounted boiler since 2015! We have a network of underfloor installers, surveyors, and gas-safe engineers, that stretch from London to Birmingham. Get in touch to discuss how we can help you and your family secure free energy efficiency measures at your property, including boiler replacement, cavity wall insulation, loft insulation, and much more.
Contact info
One Canada Square, Canary Wharf, E14 5AB, London, United Kingdom
- 0121 707 8369
- contactus@simplegreenenergy.org
- simplegreenenergy.org
3.6
Average
197 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 27% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent & very efficient company
Excellent & very efficient company. Whole process handled speedily & completed to the required standard. Fitted loft insulation & extractor fan to kitchen.
4 August 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Thank you, Wilson.
We’re thrilled you found us excellent and efficient! It’s great to hear your loft insulation and kitchen extractor fan were installed quickly and to the required standard.
If you need anything else or would like a check-up, call us on 0121 707 8369 (Option 2).
Enjoy the warmer, better-ventilated home!
Vishal and the team were brilliant
Vishal and the team were brilliant. Had a boiler fitted and lift insulation. The team left the rooms as they found them and were very friendly.
25 July 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Hi Graham,
Thank you for taking the time to leave us a review. We’re really glad everything was handled to your satisfaction. We’ll be sure to pass your feedback on to Vishal and the team; they’ll be pleased to hear it!
Best regards,
Team Simple Green Energy
Reply from Simple Green Energy Ltd.
Thank you so much, Thomas! We're glad to hear you had a positive experience. If you need anything else, we're just a call away!
Excellent service with very…
Excellent service with very professional staff! Would definitely recommend.
4 April 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Hi Grahame,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our team professional. Your recommendation truly means a lot to us.
If there's anything else we can help you with, don’t hesitate to reach out.
Warm Regards,
Team Simple Green Energy
I am very happy to recommend this…
I am very happy to recommend this company. they are professionally organised and best qualified job done ..all teams are friendly and professional.. hope to see everywhere same standard job done. I would like to thank this company teams.
Many thanks
SantoshS
14 July 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Hi Santosh,
Thank you so much for your wonderful review and kind words! We're delighted to hear that you were happy with the service and found our team professional, friendly, and well-organised.
It means a lot to us that you would recommend Simple Green Energy, and we'll continue striving to deliver this same standard of work across every home we visit.
Many thanks again for your support!
Team Simple Green Energy Ltd.
The loft insulation and the cavity wall…
The loft insulation and the cavity wall insulation was carried very well and everything was cleaned up before the left.
26 June 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Hi Ken,
Thank you for your great feedback! We're glad to hear you were happy with the loft and cavity wall insulation, and that our team left everything neat and tidy.
We really appreciate you taking the time to share your experience – it means a lot to us!
Team Simple Green Energy
From acceptance to installation
From acceptance to installation, everything was handled well. The installers were prompt, polite and professional. They also tidied up afterwards. Would definitely recommend.
26 May 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Hi Ang,
Thank you for your lovely feedback! We're so pleased to hear everything went smoothly from start to finish, and that our installers made a great impression with their professionalism and care.
Your recommendation truly means a lot to us. If you ever need anything in the future, we’re just a call away!
Team Simple Green Energy
I applied through my energy company
I applied through my energy company. They contacted me, and took me through the application, to see if I qualified for a grant. on acceptance a surveyor came and assessed our property. 3 days later, I received a call as to the recommendations, supported by an email. A date was allocated, the arrived as scheduled and carried out the work, they cleaned up after the work was complete. the staff were friendly and professional in their interaction with me. All work was completed within 4 hrs. They were happy for me to observe them work and ask questions
24 June 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Hi Leonard,
Thank you so much for taking the time to leave such a thoughtful and detailed review!
We’re delighted to hear that your experience, from the initial application to the final installation, was smooth, efficient, and handled with professionalism. It’s gratifying to know our team made you feel comfortable throughout the process and that all your questions were welcomed.
Your feedback motivates us to continue delivering a high standard of service, and we’re truly grateful for your kind words.
Warm regards,
Team Simple Green Energy
The process from start to finish
The process from start to finish
Was easy the people concerned
We're polite courtes and there was
No mess left to clean up after
Installation
All in All a job well done
12 June 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Thank you so much for your kind words! We're delighted to hear that you found the process smooth and the team courteous and tidy throughout the installation.
It's always our goal to make things as hassle-free as possible for our customers.
We truly appreciate your feedback and are glad we could help.
Warm regards,
Team Simple Green Energy
Reply from Simple Green Energy Ltd.
Thank you for your kind review! We're thrilled to hear that you were happy with the work carried out.
Delivering excellent service is what we strive for, and your feedback means a lot to the entire team.
Best regards,
Team Simple Green Energy
The communication was excellent
The communication was excellent, the turnaround time was quick, and the service was fantastic. I would definitely use them again.
10 June 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Thank you for the wonderful review! We're so pleased to hear that you were happy with the communication, quick turnaround, and overall service.
It's great to know you'd choose us again — we truly appreciate your trust.
Best wishes,
Team Simple Green Energy
Easy approach
Contacting them, making appointments was so easy. Their staff was friendly, were listening to our concerns
24 May 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Thank you for your kind words! We’re glad to hear that contacting us and making appointments was easy, and that our team listened carefully to your concerns.
Providing friendly and attentive service is very important to us.
Warm regards,
Team Simple Green Energy
Professional and Tidy Job
Two men installed a brand new Ideal combi boiler at my home today. Very impressed with the service, the installation was neat and tidy, and everything is working perfectly. Great job all round!
30 May 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Hi David,
Thank you for your fantastic review! We’re so pleased to hear you’re happy with your new Ideal combi boiler and the quality of the installation. Our team takes great pride in delivering professional and tidy work, so your feedback truly means a lot.
If you ever need any support or have further questions, we’re just a call away.
Best regards,
Team Simple Green Energy
We care for you.
They did very good job
They did very good job . Nicely and cleanly. I appreciate
14 May 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Hi Nauman,
Thank you for your kind words! We’re so glad to hear that you were happy with the quality of our work and the cleanliness of the job. Your appreciation means a lot to our team.
If you need any further assistance in the future, we’re always here to help.
Warm regards,
Team Simple Green Energy
We care for you.
I LOVE THIS COMPANY
I love this company ….having had 2 different eco 4 company’s before them who were an utter disgrace.
I booked a survey with SGE … they came the following week to do the survey then rang and said they would be there the next week to do the job. Extremely efficient… on time… cleaned up… polite and courteous…. easy to get hold of. Done what they said they would do. . I cannot praise this company enough. I will be getting hold of them to do another house. I have no hesitation in recommending this company. Thank you very much.
9 May 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Dear Lynne,
Thank you for your wonderful feedback and for placing your trust in us. We’re thrilled you had a positive experience and truly appreciate your recommendation. It means a lot to our entire team.
We look forward to helping you again with your next project!
Warm regards,
Team Simple Green Energy
Not recommended
Unfortunately this company just don’t listen. They call and text me despite me telling I don’t wish to make use of their services. I have received 5 texts from them now having responded with STOP as per their instructions to stop the texts. I have had calls and reiterated the same.
After the last text I responded as follows :
I have text STOP 4 times now. If you do not stop I will take legal action as you are breaching gdpr regulations.
They have continued which is disappointing. My recommendation is don’t get involved with them as you will get the hard sell whether you like it or not.
14 May 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Hi Fiona,
Thank you for taking the time to share your feedback, and we’re truly sorry for the frustration caused.
We fully understand how upsetting it is to continue receiving messages after opting out. While we follow strict GDPR procedures, it’s possible that multiple enquiries or system overlaps may have caused repeated communications. This is certainly not the experience we want anyone to have with us.
We’d really appreciate the chance to make this right and ensure everything is resolved to your satisfaction. If you're happy to, please give us a quick call on 0121 707 8369 (Option 1) or 07934 659519, so we can look into this personally for you.
Thank you again for your patience, and we hope to speak with you soon.
Warm regards,
Team Simple Green Energy
Everything was well organised and…
Everything was well organised and planned well by the team leader. He kept me informed of their work schedule throughout. We received a good service from the loft insulation workers and boiler installation people. Both worked hard and followed appropriate guidelines to get the work done. Very polite and friendly team.
9 May 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Dear Mohammed Shabir,
Thank you for your lovely feedback. We're glad you had a positive experience with our team and truly appreciate your recognition of their professionalism and dedication. It means a lot to us.
If you ever need any further assistance, we're just a call away.
Best regards,
Team Simple Green Energy
It's genuine
I was extremely sceptical but I thought I'd give it a go, I recieved a phone call and a survey was arranged it was very thorough , I qualified for cavity wall insulation and extractor fans ,the insulation has been carried out no mess very polite team,I would recommend this company without reservation
23 April 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Dear Roy,
Thank you for placing your trust in us; it means a great deal. We're glad we could deliver a smooth and professional experience from start to finish.
Your kind words and recommendation truly motivate our team to continue providing high-quality service to every household we support.
Warm regards,
Team Simple Green Energy
Helpful company
Once your documents are submitted then their team are quick to contact you and arrange the job. The loft insulation guys were on time, friendly, tidy and completed the job in sufficient time. I’m sure I will benefit with my heating bills this winter! Thanks Simple Green Energy for all your help and support!
28 April 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Thank you so much, Joyce, for your kind words! We're delighted to hear that you had a smooth experience with our team and that everything went as planned.
It's great to know the installation was carried out efficiently and professionally. We hope you enjoy the comfort and savings this winter.
If you ever need anything else, we're always here to help!
It was so easy to book
It was so easy to book the communication was accurate and correct
3 April 2025
Unprompted review
Reply from Simple Green Energy Ltd.
Thank you, Geraint, for your kind feedback! We're thrilled to hear that you found the booking process easy and our communication clear and accurate.
Feel free to contact us if you need any help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.