Simple Online Pharmacy | Online Doctor Reviews 41,149

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 22,634 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the speed and efficiency from ordering to delivery. Many appreciate the quick processing and dispatch of orders, with some receiving their items the very next day. People also commend the helpfulness of the staff and the clear communication regarding their orders. However, some customers experienced issues with delivery, including packages being left in inconvenient locations or not being notified of delivery. A few reviewers also mentioned problems with order status communication or difficulties with reordering due to outdated information.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers highlight the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, professional,... See more

Order

Clients share positive opinions on order. Many customers praise the easy and straightforward ordering... See more

Product

Reviewers highlight positive aspects of the product. Many customers praise the quick delivery and the quality... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the service as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered monjaro for the first time on Monday and it arrived Tuesday lunchtime, what a brilliant service. Can't fault simple pharmacy from me doing the questionnaire and them emailing me straight a... See more

Company replied

Rated 5 out of 5 stars

Hi. Unfortunately I submitted my weight wrong they questioned it I resubmitted the correct weigh to them and explained how I got it wrong they dispatched my new order quickly. That proves to me they a... See more

Company replied

Rated 5 out of 5 stars

Great experience, sensible advice and support. I’ve lost all my excess weight on monjaro over a 12 month period. It’s had a massive impact on my health and mobility. Now looking forward to maintainin... See more

Company replied

Rated 5 out of 5 stars

Simple online pharmacy is the only company I found that supplies older clients- why should us oldies be denied help with our weight loss journey? Service is excellent, I get an email reminding me whe... See more

Company replied


Company details

  1. #36 of 104 best companies in Online Pharmacy
  2. #41 of 107 best companies in Pharmacy
  3. #24 of 68 best companies in Weight-Loss Service

Written by the company

Simple Online Pharmacy is a Registered online pharmacy and doctor service. We stock a range of pharmacy goods at discount prices. We also have a range of online doctor 'clinics', that allow you to select treatment for conditions such as Mounjaro, Wegovy, Saxenda, chlamydia, erectile dysfunction, acne and more! We are registered with the GPhC and MHRA, and so you can be confident you are receiving genuine UK medicines and products. We also offer dietician support for our patients. In addition to their product offerings, Simple Online Pharmacy also provides a number of value-added services to their customers. They have a team of qualified pharmacists who are available to answer any questions customers may have about their medication Simple Online Pharmacy is a reliable and convenient option for customers looking to purchase medication and healthcare products online. Their wide range of products, value-added services, and commitment to safety and security make them a trusted choice for customers throughout the UK

Simple Online Pharmacy

Written by the company

Committed to keeping prices low.

Lowest Price Guarantee.

If you find a prescription medication at a lower price, we will match it.

If you find a prescription medication at a lower price from a UK registered and regulated online pharmacy, we will price match it with a discount code for you to place your order. Excluding GLP-1 medications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hello,

Thank you for taking the time to leave such a positive review of our service!

Fast delivery and dependability is something we work hard to deliver with every order, and we’re delighted that this was reflected in your experience. We take great pride in being there for our patients when it matters most, and your feedback is truly valued.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Very quick to reorder

Very quick to reorder. Simple to upload photos. Efficient and fast delivery.

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Julie,

Thank you for taking the time to leave such a wonderful review of our service!

We’re delighted to hear that you found the experience simple and straightforward. Our goal is to make managing your healthcare as easy as possible, and it’s fantastic to know that this came through in your experience.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience, fast delivery

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Chloe,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Support throughout my 2 year journey

Support throughout my 2 year journey!

Always been easy, but thorough process when ordering. The questions are there for a reason and to ensure they are prescribing appropriately.

I have stuck with Simple Online Pharmacy throughout my weightloss journey, highly recommended!

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hello Karin,

Thank you so much for sharing your experience and for your kind words! We're delighted to hear that our thorough process has supported you throughout your 2-year weight loss journey. Your recommendation means a lot to us.

If you ever need further support or have any questions, please visit our FAQs support page: https://support.simpleonlinepharmacy.co.uk/hc/en-gb

Rated 5 out of 5 stars

Truly fast this time my order to e…

Truly fast this time my order to e shipped

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Paula,

Thank you for taking the time to leave a review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Very efficient and fast delivery

Very efficient and fast delivery

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Tracey,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Brilliant company

Brilliant company, they always make sure they are giving you the right support and are always there to help

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Alexandra,

Thank you for taking the time to leave a review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Great prompt delivery

Great prompt delivery

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Deborah,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Easy to follow eligibility questions.

Easy to follow eligibility questions.
A thorough check to prove BMI and
Identity.
Wegovy arrived next day and has good instructions to use.

Highly recommend

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Pam,

Thank you for your glowing review—we truly appreciate your recommendation!

Knowing that you would share your experience with others means a great deal to us. Thank you for your continued trust and support in the service we provide, and please know that we are always here to assist you whenever needed.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

"Simple by name

"Simple by name, simple by nature it really is that simple". Thank you

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Sandra,

Thank you for taking the time to leave a review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Samantha,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. 
We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Rated 5 out of 5 stars

Sorted problem immediately

Very good service

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Wayne,

Thank you for your kind review of our service.

We’re delighted to hear that you felt supported during your experience with us. Our team is committed to providing caring and understanding care, and your feedback truly means a great deal.

If you ever need further support, please know that we’re always here to help.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Very good service

Very good service

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Andrew,

Thank you for taking the time to leave a review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi James,

Thank you for your positive review and for highlighting the efficiency of our service.

Our team is committed to providing a smooth and timely experience for our patients, and it’s wonderful to hear that this was reflected in your experience.

We truly appreciate your feedback—it helps us continue delivering the best care and support to all our patients.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Great easy to order with them and prompt delivery’s

No concerns and advice given if needed

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Nicola,

Thank you for taking the time to leave such a wonderful review of our service!

We’re delighted to hear that you found the experience simple and straightforward. Our goal is to make managing your healthcare as easy as possible, and it’s fantastic to know that this came through in your experience.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

They are quite reasonable

They are quite reasonable, thrust worthy, and reliable, once I've placed my order it only takes a couple of days to arrive, they check your progress and they're very genuine, I would definitely recommend them to anyone who ever is looking for a reputable pharmacist.

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Novlette,

Thank you so much for your wonderful review and recommendation! We truly appreciate your kind words about our reliability and service. Your feedback means a lot to us and helps us continue to provide the best care for our patients.

If you ever need further support or have any questions, please visit our FAQs support page: https://support.simpleonlinepharmacy.co.uk/hc/en-gb

Rated 5 out of 5 stars

Great service and fantastic delivery.

Great service and fantastic delivery.

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Gemma,

Thank you for your wonderful review of our service! We’re delighted to hear your order arrived promptly and that you had a fantastic experience with us.

If you need any further support, please visit our FAQs page: https://support.simpleonlinepharmacy.co.uk/hc/en-gb

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, great price for what I ordered just an all round fantastic service

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Shannon,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Quick service and delivery

Quick service and delivery. Easy process

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Jose,

Thank you for your positive review and for highlighting the efficiency of our service.

Our team is committed to providing a smooth and timely experience for our patients, and it’s wonderful to hear that this was reflected in your experience.

We truly appreciate your feedback—it helps us continue delivering the best care and support to all our patients.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Fantastic service as always quick…

Fantastic service as always quick delivery and great communication

25 May 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Natalia,

Thank you for taking the time to share such positive feedback.

We’re delighted to hear that you had a fantastic experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.

Kind Regards,
Patient Care Team

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