Excellent, prompt service. 5 Stars for your company, 1 star for your product. Purchased a Skiflex corner toilet from you. Directions for bolt/washer placement were unreadable. Toilet itself flushe... See more
Company replied
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Simple Project were great to work with! I didn't realize the product I chose had such a long lead time (in small letters on the product page, make sure to look closely for it). When I approached them... See more
Company replied
First order went well. Definitely was skeptical as I had not heard of this company. I will be ordering again and will update next time.
Company replied
Well designed web site with reasonably thorough product descriptions. Very fast shipping. Opened box to check for damage. NONE! Extremely well packaged. Plugged in medicine cabinet to test funct... See more
Company replied
Company details
Written by the company
Simple Project is dedicated to providing you with cost-effective bathroom and kitchen products at simpleprojectus.com. Our philosophy is -- Design Simplicity, Install Easily, Live Greenly! Our mission is to deliver endless enjoyment within a limited budget, striving to offer high-quality products and exceptional service, bringing convenience to your life and enabling you to enjoy a simple and comfortable lifestyle!
Contact info
Delin Yazhu Fanshen Road 61-21 No.61,Fanshen Road,Xin'an Street Bao'an, 518101, shenzhen, China
- 13827330565
- socialmedia@simpleprojectus.com
- simpleprojectus.com
4.6
Excellent
69 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Order was perfect and SIMPLE PROJECTS…
Order was perfect and SIMPLE PROJECTS kept updating order progress and delivery .12 EMAILS
30 March 2026
Reply from Simple Project
Dear customer,
We’re thrilled to hear you had such a great shopping experience with us!
To keep our customers fully informed and confident about their order status, we send automated updates throughout the entire fulfillment and delivery process — that’s why you received those email notifications. Once your order is successfully delivered, the updates will automatically stop.😊
If you need any assistance in the future, please don’t hesitate to reach out!
Best regards,
Simple Project
Having exactly what I needed
Having exactly what I needed, free shipping, fast shipping, decent price
29 March 2026
Reply from Simple Project
Dear customer,
Thank you so much for your kind feedback!
We’re thrilled to hear we had exactly what you needed, and that the fast, free shipping and great price made your experience with us even better. 😊
Please feel free to contact us anytime if you need further assistance!
Best wishes,
Simple Project
First order went well
First order went well. Definitely was skeptical as I had not heard of this company. I will be ordering again and will update next time.
22 March 2026
Reply from Simple Project
Dear customer,
Thank you so much for sharing your experience with us!
We truly appreciate your trust despite being new to you, and we’re thrilled to hear your first order went smoothly.
We can’t wait to serve you again and look forward to your next update.
Have a great day!
Simple Project
Simple Project - Great to work with!
Simple Project were great to work with! I didn't realize the product I chose had such a long lead time (in small letters on the product page, make sure to look closely for it). When I approached them to cancel they made every effort to find what I needed and shipped immediately so I had it within a week of ordering! They texted and emailed to make sure we connected. I will buy from them again!
20 March 2026
Unprompted review
Reply from Simple Project
Dear customer,
Thank you so much for your thoughtful review and for pointing out the lead time notice. We really appreciate you bringing this to our attention.
We’re working to make backorder timelines much more visible so shoppers can plan ahead with clarity. We’re also thrilled we could get your order shipped right away and delivered within a week.🥰
Providing great products and service is always our top priority. If you ever need help with anything, feel free to reach out anytime!
Best regards,
Simple Project
Prompt & reliable service
Prompt & reliable service.
Order dispatched very quickly and tracking upto date. When reached out to the customer service, they were very helpful with all the questions and concerns. Will def shop again with them. Thanks
1 March 2026
Unprompted review
Excellent customer service
Great product, and customer service was excellent. I had a missing part and they responded immediately and sent a new part.
2 March 2026
Reply from Simple Project
Dear customer,
Thank you for your kind feedback!
We’re sorry for the small issue with the missing part, and we’re happy the replacement resolved it for you. Your understanding and satisfaction mean a lot to us. 🥰
Please feel free to reach out anytime if you need further assistance.
Best regards,
Simple Project
Every thing turn out right
They didn't have the product I ordered but they made it right
26 February 2026
Reply from Simple Project
Dear customer,
Thank you so much for your understanding and for sharing your experience.
While we regret that the original item you ordered was unavailable, we're glad we could provide a suitable solution and make things right. Your patience and flexibility mean a lot to us.🥰
Please feel free to reach out anytime if we can assist you again in the future.
Best wishes,
Simple Project
I ordered one medicine cabinet and…then bought another!
I ordered one medicine cabinet and liked it so much I purchased another one. They’re beautiful mirrored INSIDE and out and my friends and the guy that installed them wer jealous. The 36” x 24 was wall mounted and the 36”x30 is recessed..I can’t recommend them enough!
1 February 2026
Unprompted review
Reply from Simple Project
Dear Customer,
Thank you so much for your wonderful feedback!
We’re thrilled to hear you loved your first medicine cabinet enough to purchase another. It’s great to know the mirrored design, both inside and out, made such a strong impression. We truly appreciate your recommendation and hope you enjoy them for many years to come!
Best regards,
Simple Project
product was delivered in a timely…
product was delivered in a timely manner and in great condition
7 February 2026
Unprompted review
Reply from Simple Project
Dear Customer,
Thank you so much for your kind feedback!
We’re delighted to hear your order arrived promptly and in excellent condition. We truly hope our product helps make your daily routine easier and more enjoyable. 🥰
Best regards,
Simple Project
Simple Installation and works great
All the parts and hardware were in the box and it was a simple installation. The mirrored, lighted cabinet looks and works great!
5 February 2026
Reply from Simple Project
Dear Customer,
Thank you so much for your kind feedback!
We’re delighted to hear you love our lighted mirror cabinet. It’s truly our pleasure to provide products that make your space both beautiful and functional. 🥰
Best regards,
Simple Project
Glad I found this company!
Had exactly what I was looking for at the best on-line price I could find, and it was on my doorstep in three days. Will certainly buy from again if the need arises.
26 January 2026
Reply from Simple Project
Dear Customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear you found exactly what you needed at a great price and that it arrived quickly. We look forward to helping you again whenever the need arises. 🥰
Best regards,
Simple Project
Super fast shipping and constant…
Super fast shipping and constant customer service through the entire process.
4 February 2026
Unprompted review
Reply from Simple Project
Dear Customer,
Thank you for your kind words! We’re delighted you enjoyed our fast shipping and attentive support throughout your experience. At Simple Project, we strive to make every step seamless and enjoyable for our customers. 🥰
Best regards,
Simple Project
Reply from Simple Project
Dear Customer,
Thanks so much for your kind feedback! We’re glad to hear the ordering process was smooth and the product turned out just as expected. If you ever need help down the road, don’t hesitate to reach out — we’re always happy to help.🥰
Best,
Simple Project
Good company, poor product experience
Excellent, prompt service. 5 Stars for your company, 1 star for your product. Purchased a Skiflex corner toilet from you. Directions for bolt/washer placement were unreadable. Toilet itself flushes well, but does not clean bowl. Removes waste, but leaves "skid-marks" behind... a disgusting sight. Will be looking for a different option immediately.
28 November 2025
Reply from Simple Project
Dear Customer,
Thank you very much for your kind words about our company. At the same time, we’re truly sorry to hear that the flush performance did not meet your expectations.
This toilet is equipped with a 3-inch trapway, meets UPC certification requirements, and has achieved a 1000g MAP test rating, which generally indicates strong and reliable flushing performance compared to many products on the market. That said, we understand that real-world usage conditions can vary, and we take your experience seriously.
Before considering a replacement, we recommend trying a few adjustments that often help improve flushing performance. We’ve shared our guide titled “How to Increase Toilet Flush Pressure?” with you via email & text—please take a moment to review it when convenient. Additionally, performing a brief pre-flush before use, or placing a small amount of paper in the bowl prior to use, can also be beneficial in certain situations.
We sincerely apologize for any inconvenience this has caused. We hope these suggestions help improve your experience. If you have any further questions, please don’t hesitate to reply to our email or text—we’d be more than happy to explore effective solutions with you.
Best regards,
Simple Project
Great purchase
My experience was great. Fast shipping even during the holidays. They answered all my questions in conveniently via text.
22 December 2025
Reply from Simple Project
Dear customer,
Thank you for your kind words! We’re glad you had a great experience. If you ever need any assistance, feel free to reach out to us anytime.🥰
Best wishes,
Simple Project
Found my corner toilet on simple…
Found my corner toilet on simple project US, I highly recommend using them for plumbing needs, very good customer service. Quick shipping. And it’s great that a rep will reach out to make sure the item was received correctly and undamaged.
I’d call it a unicorn of a company with really good values.
2 December 2025
Reply from Simple Project
Dear Customer,
Thank you for your kind words! We’re glad to hear you’re happy with both the product and our service.😊 Providing a smooth, worry-free shopping experience is always our goal. We truly appreciate your support—Merry Christmas! 🎄
Best regards,
Simple Project
Lost product
For a while the package was lost and Simple Project worked with UPS , located the product and worked to complete the shipping to our home!! That is above and beyond. And there communication is quick and thorough
26 November 2025
Reply from Simple Project
Dear Customer,
Thank you sincerely for sharing your experience and for your kind review. We truly apologize again for the small hiccup during delivery and appreciate your patience while we worked with the carrier to resolve the issue.🙏 Ensuring your order arrives safely is always our responsibility, and we will continue working closely with our shipping partners to prevent similar situations in the future.
If there’s anything else we can assist with, please feel free to reach out.🥰
Best,
Simple Project
I had a question about a toilet and…
I had a question about a toilet and there was an answer within a day. More information was delivered and terrific follow up!
10 November 2025
Unprompted review
Reply from Simple Project
Dear Customer,
Thank you so much for your kind feedback! We’re thrilled to hear that your question was answered promptly and that the follow-up was helpful. 🥰
If you need any assistance in the future, please don’t hesitate to reach out—we’re always here to help.
Best wishes,
Simple Project
Ordering the corner toilet
The product I ordered, a corner toilet, was shipped in 2 boxes. They were shipped at Mach speed, with contents arriving in perfect condition. Throughout the process, I had the most excellent help, support and advice from Tei, who checked in with me before, during, and after ordering. I'm very pleased with my decision, in no small part due to SP's extraordinary customer service. I expect an easy installation. *****!
7 November 2025
Unprompted review
Reply from Simple Project
Dear Customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with both your corner toilet and our service. Your recommendation truly means a lot to us! 🥰
If you need any assistance during installation, please don’t hesitate to reach out—we’re always here to help.
Best wishes,
Simple Project Team
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