Outstanding customer service and a genuinely refreshing experience
Having previously relied on accountants charging inflated fees for poor service, and with HMRCs changes to online Corp Tax filing, I gave SimpleReturns a try and couldnt be happier with the service.
The system was really good and straightforward and Lee was incredibly responsive. He went above and beyond to get everything sorted, particularly with less than 24 hours until my filing deadline!
Lee also took the time to personally review the submission, spotted a couple of inconsistencies by myself and gave the opportunity to correct them before filing. That level of attention and personal service was genuinely reassuring and unexpected for the service I paid for.
The return was successfully submitted, and I received confirmation directly from HMRC that it had been received.
The level of customer care has been exceptional. It’s refreshing to deal with someone who genuinely cares about both their product and customers, rather than simply taking your money and moving on.
Ive already recommended simple returns and will be using them again