Simple Servers Reviews 605

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have used SImple Servers for many years, they are always extremely helpful when issues occur from time to time. We would recommend using them as a hosting platform.

Rated 5 out of 5 stars

We've been using Simple Servers for a few years now to host an e commerce website. Certainly an improvement from our old server in speed. We don't really get many issues but it something does go wrong... See more

Rated 1 out of 5 stars

Used to be great, but since iomart bought them, the service has been getting worse. The techs aren't as knowledgeable and refuse to answer questions to them moving the services. In the last week, they... See more

Rated 5 out of 5 stars

What can I say....OUTSTANDING support 24x7 from knowledgeable staff who do not pass the buck. I'm running a Wordpress blog and upcoming store and they helped me transfer from other lower performing ho... See more

Company details


Contact info

4.0

Great

TrustScore 4 out of 5

605 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast Servers, Friendly Professional Support, Excellent Value

Simple Servers deliver a great experience. Their hardware is configured superbly for speed and performance. We run into very few hosting issues on our shared instance, and anything we do need they are extremely responsive, replying with clear, concise answers in just a few minutes!

Very friendly, knowledgeable staff for prices that are, for the quality of service, probably unbeatable.

Highly recommended! Thanks Guys!

3 January 2018
Unprompted review
Rated 4 out of 5 stars

Magento Migration

We have just migrated 2 Magento installations to Simple Servers M Extreme hosting package and have been delighted with the ease of the migration and the response time to the 1 or 2 issues we had. The main problem we had was with getting Worldpay to speak to our sites which are on the same cPanel and so share an IP address but each have a separate SSL certificate. We found a way around this fairly quickly, but it would have been good to have had the problem flagged up in advance. However we now have our websites up and running much faster than previously at a price that we felt was very reasonable. Thanks Simple Servers!

3 January 2018
Unprompted review
Rated 5 out of 5 stars

Fast, cheap, good support.

I've loved them so far. I was looking for a new host after a site I helped build which was hosted on, ironically, Fasthosts, was incredibly slow. I tried the same site on 123-reg - slow as well. Tried simpleservers, and it was blazingly fast. Cheap to. And I've had dealings with their support and they are responsive, friendly and knowledgeable. Highly recommended.

1 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent product, pricing and service

A straightforward company to deal with offering competitive prices and fast set-up of our chosen server specification. They offer lots of useful options that are easy to configure. We expect a long partnership.

20 December 2017
Unprompted review
Rated 4 out of 5 stars

We moved to Simple Servers from Bluehost

We moved to Simple Servers from Bluehost because of server response delays at Bluehost.

Even with stripping our website down to bare essentials, image optimisation, using Cloudflare, we could not get our Bluehost page load speed below 4 seconds. Now that we have completed our move to Simple Servers our page load speed has dropped to 1 second.

Simple Server offered to help transfer our website but made a mess of it and it took a week, 5 support tickets and lost shop orders before the transfer issues were resolved.

4 December 2017
Unprompted review
Rated 5 out of 5 stars

Great Service!

We have recently moved our website from another host to Simple Servers, after having many issues with the previous service provider.

Having been with Simple Servers for a few weeks now, the website is working much better without any issues, and the service provided has been great.

Hopefully, this will all continue, as we do not intend to the move the website again.

4 December 2017
Unprompted review
Rated 1 out of 5 stars

Support

I have been a customer of Simple Servers for sometime now. I have today had cause to contact them (first time in a year) to ask for their help with an issue with our site. I was simply asking which folder I needed to restore to reset our site. Their reply was to tell me that this would be a £65 chargeable event. When I queried their reply I was told they only had a restore point for todays date!!

20 November 2017
Unprompted review
Rated 5 out of 5 stars

The best :)

I work with them everyday and I can say that I am very happy, they are the best partners I have ever worked with.
Excellent!

20 November 2017
Unprompted review
Rated 5 out of 5 stars

Cannot fault them in any way

Cannot fault them in any way, shape or form.

Promised me a fast Magento server and I got a fast server.

Any issues I had where dealt with very fast.

15 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, high specification and reliable hosting backed with excellent customer support.

3 November 2017
Unprompted review
Rated 5 out of 5 stars

Great assistance

Great assistance when ever i have a question, it never goes unanswered. Very fast to always respond.

2 November 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look