SimpleTexting Reviews 545

Gab did an awesome job explaining everything in great detail and was very patient with me. So helpful!

We use Simple Texting with our nonprofit organization and have found it very easy to use and affordable. We get a good response to the texts that we send out for events that we are hosting.

She was very knowledgeable and patient. She was willing to think outside the box and create solutions. She also made herself available to me when I had urgent needs for information. I was not about to get answers from your chat bot. She answered all my questions.

Gab is great to deal with. Very knowledgeable and makes navigating the platform easy to understand and has always resolved my issues quickly and with great detail.

Great customer service and perfect for small campaigns! The team is easy to work with and clear on how their service works. Xx.

SimpleTexting is a great way to stay connected with my customers.

Quick and Easy!

SimpleTexting is a solid, user-friendly SMS marketing tool that delivers strong value for most basic to intermediate use cases. While it lacks some advanced features, it shines where ease‑of‑use and responsive support are most important. Long‑term users highlight reliability—but make sure the pricing model and limitations align with your goals before committing.

SimpleTexting is easy to use, a great tool for sending mass text-messages. And the price is fair and competitive. It works great for our company's needs!

Simple texting is very easy to use. Upon my initial use, I encountered no difficulty navigating it.

Members of our nonprofit staff were using their personal cellphones to field hundreds of follow-up questions from our clients. Enter SimpleTexting. Not only do we not have to cross a personal boundary to text, but we can back each other up since the texting threads are viewable by all. It has been a game changer for us and our clientele.

SimpleText is very easy to use. It is ideal for our need as a once a year event. It helps to communicate with a wide range of people easily.

Easy to use and manage. Very user friendly for us CSR.

As a simpletext user, it works perfectly. I appreciate the idea of being able to send sms and mms to mobile numbers regardless of the state.

The interface is easy to use, not complex. Few things can be fixed to make it more easire- when we type a message that is copied from anywhere and then add a texting number- our text message copied gets removed so we have to start over again as sometime I need to type a message first instead of a number.
Also, to mark the contact as unsubscribed to subscribed, Invalid to valid, unassigned to assigned should be available right next to number panel we do not want to go to contacts tab everytime for taking those actions.

We use SimpleTexting for employee communication and it works great! Very easy to use and excellent service from the SimpleTexting team. We love SimpleTexting!

We've been using SimpleTexting for a while and overall, we really like the platform, it's user friendly and fits our basic communication needs well. However, when there are issues, it can be challenging to get clear support and resolution. We encounter error messages almost daily, and it's difficult to report them efficiently or receive timely updates. It would be incredibly helpful if there were a more streamlined way to communicate technical problems, whether that's real time support chat, more detailed error explanations, or even a dashboard to track known issues and status updates. A stronger support system would make a big difference in our overall experience and confidence in the platform.

I find the program easy enough to use for the needs of our organization. I can create text to go out immediately or schedule them to go out later with ease. I appreciate the ability to create as many additional categories as needed for my volunteers. We did have a glitch one time where the program sent out thousands of text messages in error, but customer service was friendly and able to get all of our credits back quickly. One thing I would ask is to create the ability to "unread" a text. We have multiple people using our account and it has caused issues when someone accidentally opens a text not for them and can not mark it as unread.