SimplexHealth were recommended to us for testing the water in our local nature reserve. We want to do this on a regular basis & testing strips are an easy way to do this. The products that were in sto... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a water test kit for chloride content of the water. Arrived boxed and in good time. Test results take 10 days so cannot comment on the quality of the analysis and reporting. The instructions w... See more
I’ve used this company several times without any issues, but was recently sent some very short-dated hard water test strips. I phoned and spoke to a very helpful man who apologised and sent out a repl... See more
Great service ! I ordered the wee-testing sticks with next day delivery, and they duly arrived on time. The tests clearly showed I had an infection, my doctor's surgery gave me an appt that afternoon,... See more
Company details
Written by the company
SimplexHealth was founded in 2010 in the UK. SimplexHealth is the exclusive distributor for Watersafe water test kits in Europe, SimplexHealth water testing kits as well as SimplexHealth pH Test Strips worldwide. We also sell a wide range of Body & Urine tests Alkalising products (such as Green Drinks, pH drops & Alkaline Minerals) and Magnetic Therapy products. Our water testing kits have proven popular because they are easy to use, safe and users can be assured of the quality as many of our water test kits and strips have been ETV/EPA performance-verified. We pride ourselves in offering tests that make complex chemistry simple and environmentally friendly.
Contact info
27-37 Eastfield Road, NN29 7RS, Wellingborough, United Kingdom
- 01933 664746
- info@simplexhealth.co.uk
- simplexhealth.co.uk
4.3
Excellent
669 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Easy to research, order and excellent customer experience and excellent customer service throughout.
2 September 2022
I haven’t received the goods I ordered…
I haven’t received the goods I ordered 13 days ago.
20 August 2022
Unprompted review
Reply from SimplexHealth Water & Health Testing
Due to the Royal Mail strikes on 26 and 31 August and 8 and 9 September 2022 there have been delays with deliveries. This is completely out of our control and we apologise for their delays and we hope customers can be patient.
Thorough
Clear instructions and all bits were supplied. Seemed straightfoward.
19 August 2022
Unprompted review
Well partially replaced mains water
With the drought I discovered our well. The test told me ok to use for irrigation but pathogens present to bar drinking without filter. So no nasty heavy metals and nitrate/ nitrate level a weak fertiliser.
14 August 2022
Unprompted review
Great product
Great product, great service and great price.
very happy to recommend this company
7 August 2022
Unprompted review
Arrived very quickly and well packed
Arrived very quickly and well packed. Good service.
5 August 2022
Satisfied customer
Items arrived with little fuss within a few days of ordering. Decent product at a decent price. Would likely use this company again in the future.
5 August 2022
Unprompted review
User Friendly
It’s a pleasure to do business with a human who, was very friendly and not a constant robotic voice to press this number and that number to place an order. 😊
5 August 2022
good product
good product, paid extra for royal mail 1st class, but took 3 days to deliver
14 July 2022
Simplex Health Water & Health Testing have a unique range of products
I found Simplex Health Water & Health Testing when searching the internet for a specific range of litmus paper having a narrow pH band which had been difficult to find. Their website was easy to use, they had what I needed, at a competitive price and they were located in the UK which made delivery fast and efficient. I am happy with my purchase.
8 June 2022
Great company and service 🙌
7 June 2022
Appalling
Appalling
Waiting a month.... they’ve said twice they are sending it but it never arrives.....now the emails bounce back
3 June 2022
Unprompted review
Reply from SimplexHealth Water & Health Testing
Customer ordered on 2nd May. Item was sent by Royal Mail on the 3rd May, on the 14th May the customer informed us the order hasnt arrived, we checked the address and resent the same product again on the 18th May. This review is the only time we have heard from this customer since the order was resent. We recieve emails daily, and reply within 24 hours Monday to Friday.
SimplexHealth
Excellent service, and was kept up to date with emails re delivery, which was prompt. Water test kits were effective.
25 May 2022
Unprompted review
Delivery, price, product spot on!
Fast delivery, perfect product, good price. Would definitely recommend!
22 May 2022
Unprompted review
Delivered on time vey good service?
22 May 2022
Unprompted review
Brilliant service
Brilliant service! The goods arrived in 7 days to Serbia. Much appreciated.
20 May 2022
Unprompted review
Body wrap
I am very pleased with my purchase of the body wrap. My pain was immediately reduced, that surprised me for I was skeptical. Now movement is effortless.
10 May 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.