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Company details

  1. Small Claims Assistance Service

Written by the company

Simplicity Claims is a Claims Management Company, and we exist to help people spot money they’re owed and guide them through the claims process with clarity and confidence. We specialise in helping individuals explore potential refunds and compensation — whether that’s from HMRC, flight delays, overpaid bills, or other everyday claims. Our aim is to make the complex simple. We do things properly, with strong compliance and transparent communication at every step. Our team works carefully to ensure all checks and structures are in place, so we can support people with reliable information and options they can trust. Our fee structure is fair, honest, upfront, and always transparent. We also offer free access to the Simplicity Claims Club, where members get the latest news, practical tips, and easy tools to identify hidden refunds, understand their rights, and follow straightforward DIY guides if they choose to act independently. Whether someone prefers to handle a claim themselves or would like our team to manage it from start to finish, Simplicity Claims is here to provide calm, clear support and help people reclaim what’s rightfully theirs.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Exceptional service

Exceptional service - Ben made the process simple and hassle free.

5 February 2026
Unprompted review
Simplicity Claims logo

Reply from Simplicity Claims

Thank you so much for taking the time to share your experience with Simplicity. We’re absolutely delighted to hear that you found our service exceptional, as that’s always the standard we strive for. Ben will be over the moon to know he was able to help ! Your feedback means a great deal to us.

Rated 5 out of 5 stars

I rang about a possible HMRC tax refund…

I rang about a possible HMRC tax refund and they knew exactly what to ask straight away. They checked my PAYE details, explained what information they’d need from me to review it properly, and talked me through what happens next. Really reassuring first conversation.

26 January 2026
Unprompted review
Simplicity Claims logo

Reply from Simplicity Claims

Thank you for your review. We’re glad to hear that your initial call was clear and reassuring, and that the team were able to ask the right questions and explain the process clearly from the outset. Understanding what’s needed and what happens next is an important part of reviewing any HMRC matter properly. Please feel free to contact us again if you need any further support.

Rated 5 out of 5 stars

I’ve been involved with them as they’ve…

I’ve been involved with them as they’ve been getting everything set up, and the vision behind what they’re building is genuinely refreshing. They’re not cutting corners, they’re not chasing shortcuts — they’re building something that’s meant to last. It’s been a pleasure working with people who lead with both professionalism and integrity.

3 December 2025
Unprompted review
Simplicity Claims logo

Reply from Simplicity Claims

Thank you, we really appreciate your words! We’re building for the long-term and staying obsessive about the customer experience along the way: clear communication, high standards, and doing things properly. It’s been a pleasure working with you.

Rated 5 out of 5 stars

A business who cares for customers!

I’ve had the chance to work alongside them as part of their early setup, and what stands out most is how human and grounded they are. They really listen, they care about getting things right, and they treat partners with respect. It doesn’t feel like ‘just business’ it feels like something being built with intention.

11 November 2025
Unprompted review
Simplicity Claims logo

Reply from Simplicity Claims

Thank you so much for this, it really means a lot. From day one, we’ve wanted to build something that feels genuinely human, where customers feel listened to, supported, and cared for, not processed! Hearing that you’ve felt that intention during the early setup is incredibly reassuring. We’ve loved working alongside you and we truly appreciate your support.

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