Simpli Pleasures Reviews 8,198

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process easy and appreciate the variety of products available. Many people are satisfied with the quality of the merchandise and the ease of finding specific items on the website. However, a significant number of people are dissatisfied with the delivery service, reporting very slow shipping and a lack of communication regarding their orders. Many reviewers also experienced poor response times from customer service, with emails and calls often going unanswered. Furthermore, some customers reported instances where payments were processed, but they did not receive their orders or tracking details.

What people talk about most

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, such as orders... See more

Product

Consumers find product experiences to be ambiguous. Many customers express satisfaction, praising the quality... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service. Many customers report not receiving... See more

Response time

Clients share negative opinions on response times. Many customers report not receiving responses to emails,... See more

Payment

Users describe negative interactions with payment. Many customers report that payments were taken from their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Well...it's been 10 days since my order, and I have no idea where it is. Can anyone provide ANY update or tracking number?? Looks like I'll be ordering elsewhere in the future...

Rated 3 out of 5 stars

Well when I see something cute or price or quality irs SOLD OUT. No notifications to let people know when back in stock. No way to contact simple pleasures. I did not receive money back on something t... See more

Rated 3 out of 5 stars

Very slow shipping and poor communication but product was received as described.

Rated 1 out of 5 stars

I used to go through them all the time, I placed an order two weeks ago and never got a shipping notification. And after reading comments on their socials and on here I don't believe I'll be receiving... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

We believe people should have fun. That shopping online should be simple and easy. And when you're making private purchases it's kept a secret all the way to your front door. This is our Simpli Pleasures Promise!


Contact info

2.9

Average

TrustScore 3 out of 5

8K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scammers

I used to go through them all the time, I placed an order two weeks ago and never got a shipping notification. And after reading comments on their socials and on here I don't believe I'll be receiving my packages... they used to ship the next day after ordering

28 January 2026
Unprompted review
Rated 1 out of 5 stars

I paid for my purchase

I paid for my purchase, but never received it, when I try to contact the Company they will not respond or answer the phone, this is fraud and need to be investigated…

9 January 2026
Rated 1 out of 5 stars

DO NOT BUY

I placed on order, received confirmation that my order was confirmed, received a tracking number, yet no movement has been made. The customer service phone number on their website is not a valid number. No one has responded to the emails I have sent asking for an update. Do not ever purchase anything from here!

15 January 2026
Unprompted review
Rated 1 out of 5 stars

The item never arrived

The item never arrived. I emailed the company & I called the company. No response. I have been charged for this item and it still hasn’t arrived. The company is asking me for a review but won’t answer the emails.

14 November 2025
Rated 1 out of 5 stars

No order, no refund, no replies

Lots of promises over a month that the tracking number would be sent through, but the order was never even sent. Cancelled the order, they said they refunded but no refund in over 2 weeks and not responding to emails about where the refund is. Save yourself the trouble and buy from a decent company, not thieves.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

No communication, no support

i received a confirmation email that my order was received and was told I would receive an email when the order was shipped. never heard anything except the usual advertisement everyday. I have not received this order or have I been told it was even shipped. I try to login and never get an email to change my password or an email to verify my account. Totally in the dark.

8 November 2025
Rated 1 out of 5 stars

I never received my order

I never received my order. Placed it on 11/02, can’t seem to get in touch with anyone from Simpli Pleasures. I feel like I’ve been scammed and won’t ever order from yall again.

3 November 2025
Rated 3 out of 5 stars

Well when I see something cute or price…

Well when I see something cute or price or quality irs SOLD OUT. No notifications to let people know when back in stock. No way to contact simple pleasures. I did not receive money back on something that went out of stock never got it. So you were always happy and showed products group in a happy way. Never have anything. Sorry to say. I liked the service before. Someone said go to ebay. Anyways I just put in a order I hope I get it. Or at least a refund with a text or email. Thank youuuu for your help.

8 November 2025

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