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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience and the intuitive booking process, highlighting the ease with which both they and their clients can navigate the system. Many appreciate the website's professional appearance and extensive customization options, along with the seamless integration of various features. The customer service is frequently commended for being responsive, helpful, and quick to resolve issues, often going above and beyond to assist users. However, some people mentioned that setting up the system can be challenging, requiring a learning curve due to the extensive features. A few reviewers also noted that some essential functionalities are considered "custom features" and come with additional charges. There were occasional reports of website issues, such as lag or temporary unavailability, and some users expressed dissatisfaction with the inability to rebook independently after a cancellation when using package options.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the platform's stability,... See more

Booking process

Users describe positive interactions with the booking process, highlighting its ease of use and efficiency... See more

Website

Reviewers mention positive feedback about the website, highlighting its intuitive, customizable, and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Service

Customers had positive experiences with service. Many reviewers praise the platform as a "game-changer" for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

SimplyBook is going to be an awesome tool to use while expanding my business!!! Having perfessional looking webpages for my clients to see is a must. This will help make my tax season strong so can he... See more

Rated 5 out of 5 stars

I had a great experience with SimplyBook.me customer support, especially with Alex. He answered very fast, explained everything clearly, and helped me solve my problem without making me feel r... See more

Company replied

Rated 5 out of 5 stars

Oh my gosh you guys, I've finally found it! After trying everything, the search is over: SimplyBook.me is the online booking system I have been looking for. It's powerful, customizable, and allows you... See more

Company replied


Company details

  1. Cloud Computing Service

Information provided by various external sources

SimplyBook.me is an online booking system which can be used by all kinds of service businesses to start accepting online appointments. Appointments can be made via booking page (provided by us), your website or your facebook page. SimplyBook offers automatic reminders, promotion system, accepting online payments, product sales, calendar sync and so much more. On top of that we offer the most amazing live chat who will help you with the setup or any other questions that you might have. Our live chat is available 21 hours per working day and you will get a real reply within seconds....it´s no coincidence that we have had hundreds of comments about how helpful our Live Chat is....just try it out:)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

772 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Simplybook.me has amazing scheduling…

Simplybook.me has amazing scheduling features for small to large scale businesses. For me they have me setup a multi provider options for scheduling meetings with specific provider on a specific service based on specific needs in a simple yet sophisticated way.
I highly recommend their booking service.

20 November 2024
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thank you so much for your review, we're so happy to hear that your happy with the system! Please do let us know if we can help you in any way, we're here to help!

Rated 5 out of 5 stars

simplybook.me is very usefull for my nail shop

I have used simplybook.me for over a half year for my own nail shop. My customers can book appointments whenever they want. That's great. Simplybook.me have many useful functions.

20 November 2024
Unprompted review
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Reply from SimplyBook.me

Thank you so much for taking the time to leave a great review! We are so happy to hear that your happy with our system.

Rated 5 out of 5 stars

Simplybook.me is an incredibly powerful…

Simplybook.me is an incredibly powerful platform for any small or large business owner. We’re a USA based business running all of our consultants through it, and it has immensely made our operations more efficient. It has all the tools you would expect from a major company at a fraction of the price. If you’re hesitant, don’t think twice. Sign up for simplybook.me.

10 November 2024
Unprompted review
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Reply from SimplyBook.me

Thank you for your wonderful review! We’re so happy to hear that SimplyBook.me has made such a positive impact on your business! We truly appreciate your recommendation and are excited to continue supporting your business growth. If you ever need further assistance, don’t hesitate to reach out!

Rated 5 out of 5 stars

Effortless Bookings with SimplyBook.me

I recently started using SimplyBook.me for managing my appointment scheduling, and I couldn't be happier with the experience! This platform has truly transformed the way I handle bookings.
The interface is user-friendly and intuitive, making it easy for both my clients and me to navigate. Customizing my booking page was a breeze, and I love the variety of features it offers, from automated reminders to payment processing.
What really stands out to me is the exceptional customer support. Whenever I've had questions or needed assistance, the team has been incredibly responsive and helpful.
Overall, SimplyBook.me has streamlined my scheduling process and enhanced my business efficiency. I highly recommend it to anyone looking for a reliable and comprehensive booking solution!

8 November 2024
Unprompted review
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Reply from SimplyBook.me

Thank you for the fantastic review! We’re so glad to hear that SimplyBook.me has helped your business and that your happy with our customer support. We truly appreciate your recommendation and are excited to continue supporting your business! If you ever need anything, feel free to reach out!

Rated 5 out of 5 stars

Excellent support team

Excellent support team that are constantly and readily available where possible.

System works well with a decent level of customization and range of tools to use.

5 November 2024
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thank you for your feedback! We’re thrilled to hear that you find our support team excellent and that your happy with the system.

If you have any further questions or need assistance, feel free to reach out!

Rated 5 out of 5 stars

Advanced yet intuitive! Brilliant

I have used Simply Book me for booking my photography sessions and I have found it to be absolutely brilliant!
I needed an advanced yet intuitive program to make sure my client’s booking process is easy and finalised smoothly and that exactly whT Simply Book me is !
It’s saved me ton of work , hours of work and my clients found it to be very functional!
I cannot recommend it enough!

Worth every penny! ⭐️⭐️⭐️⭐️⭐️

24 October 2024
Unprompted review
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Reply from SimplyBook.me

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that SimplyBook.me has been such a good fit for your business.

Your recommendation means the world to us, and we truly appreciate your support. If you ever need assistance or have any feedback, don’t hesitate to reach out. We’re here for you!

Rated 5 out of 5 stars

Alex was amazing

Alex was amazing! He completely understood my questions and gave me the way the link to resolve the situation. Prompt and knowledgeable service!

21 October 2024
Unprompted review
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Reply from SimplyBook.me

Thank you so much for taking the time to leave us a review, we will be sure to pass this on to Alex!

Rated 5 out of 5 stars

I started using SimplyBook.me a couple…

I started using SimplyBook.me a couple of days ago, and it was easy to implement. I have promoted my page, so I haven't got any book yet, but I'm pretty positive, and the team seems very helpful

8 October 2024
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thank you for your feedback! We’re glad to hear that your experience with implementing SimplyBook.me has been easy so far. If you have any questions or need assistance, don’t hesitate to reach out. Good luck, and we look forward to hearing about your future bookings!

Rated 4 out of 5 stars

Great platform packed with features and…

Great platform packed with features and seamless use for my business. Have been using them for the past couple of years.

3 October 2024
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thank you for your feedback! We’re thrilled to hear that you're happy with SimplyBook.me. If you have any suggestions or need assistance as you continue to use the platform, feel free to reach out. We’re here to help!

Rated 5 out of 5 stars

Simplybook.me is a tresure

Simplybook.me is a tresure. My company have used Simplybook.me for many years now and its still amaze me how you can bend it to your will. It do take a little braincells to make it work on the bigger scale but in the end it has alot of power and look good. There is a few things lacking but hopfully it will come later. I will always thank the day I found simplybook.me

30 September 2023
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thank you for your wonderful review! We're happy to hear that SimplyBook.me has been a valuable tool for your company over the years. We understand that there may be a learning curve when scaling up, and we’re always working on enhancements based on user feedback.

If you have specific suggestions for features you’d like to see in the future, please feel free to submit them here. https://simplybookme.upvoty.com/

We’re grateful for your support and excited to be part of your journey!

Rated 4 out of 5 stars

Useful and relevent tool set

I used very little time and effort to complete the booking system for my clients. I find the features and tool set simple and straightforward to apply. Very usefull business tool for start up entity.

30 September 2024
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thank you for your feedback! We’re happy to hear that you're pleased with SimplyBook.me. If you have any suggestions or need assistance as you continue to use the platform, feel free to reach out. We’re here to help!

Rated 5 out of 5 stars

Thank you!

Both Tori and Alex were amazing and helped in everything I needed

27 September 2024
Unprompted review
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Reply from SimplyBook.me

Thank you for your kind words!

Rated 5 out of 5 stars

great customer service

customer service is always very responsive, and the various subscriptions can be adapted to suit every need!

21 September 2024
Unprompted review
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Reply from SimplyBook.me

Thank you for your feedback! We're glad to hear that you are happy with our support. If you have any more questions or need further assistance, don’t hesitate to reach out!

Rated 5 out of 5 stars

easy to use

I am an online teacher of french.
SimplyBook has been really easy to set up and use so far. It has lots of options and settings that are super useful to set up a tutoring business. There are also a lot more that I will be using as my business grow.
The world (and SimplyBook.me) is my oyster !!

18 September 2024
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thank you for your wonderful feedback! We're thrilled to hear that SimplyBook.me has been easy to set up and is helping you in your tutoring business. It's great that you find the options and settings useful, and we’re excited to support your growth as you explore more features. If you need any assistance or have questions in the future, feel free to reach out.

Rated 5 out of 5 stars

Alex was patient and knowledgable

Alex was patient and knowledgable. Very efficient !!helped me dubug and had answers to help unblock me in minutes

16 September 2024
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thank you for your feedback! We're glad to hear that you are happy with our support. If you have any more questions or need further assistance, don’t hesitate to reach out!

Rated 5 out of 5 stars

It works great for my small Massage…

It works great for my small Massage business and its affordable. Only one point... i would love to limit specific services per day.

12 September 2024
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thank you for your feedback! We’re glad to hear that SimplyBook.me is working well for your massage business and that you find it affordable. If you have any further questions or need assistance, feel free to reach out!

Rated 5 out of 5 stars

This is a really flexible scheduling…

This is a really flexible scheduling service, with lots of unique add on capabilities. I also appreciate the payment processing integrations.

5 September 2024
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thank you for your feedback! We’re glad to hear that you find our scheduling flexible and appreciate the add-on capabilities and payment processing integrations. If you have any further questions or need assistance, feel free to reach out!


Rated 5 out of 5 stars

SimplyBook.me Review - 5-Star Experience



I recently had the pleasure of using SimplyBook.me for managing my business appointments, and I must say, it was an outstanding experience from start to finish! As someone who relies heavily on streamlined scheduling and efficient booking, SimplyBook.me exceeded all my expectations.

**User-Friendly Interface**
The platform is incredibly user-friendly, with an intuitive interface that makes setting up and managing appointments a breeze. Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started. I was able to customize my booking page in no time, adding my logo, services, and personalized touches that reflect my brand perfectly.

**Customizable Features**
What sets SimplyBook.me apart is the level of customization available. From tailored booking forms to personalized notifications and reminders, I could tweak every aspect of the booking process to suit my needs. The integrations with other tools like Google Calendar, Zoom, and payment gateways were seamless, making my workflow smooth and efficient.

**Exceptional Customer Support**
Customer service is top-notch. Whenever I had a question or needed assistance, the support team was quick to respond, knowledgeable, and genuinely helpful. They provided clear solutions and tips to optimize my use of the platform, which made me feel valued as a customer.

**Reliable and Efficient**
SimplyBook.me is incredibly reliable; I never experienced any downtime or glitches. The system works flawlessly, ensuring my clients can book appointments without any hassle. The automated reminders and follow-ups are a game-changer, reducing no-shows and keeping my schedule organized.

**Great Value for Money**
Considering the features and level of service provided, SimplyBook.me offers fantastic value for money. There are various pricing plans that cater to different business sizes, and even the basic package is packed with essential features that can boost your booking management.

**Overall Experience**
SimplyBook.me has truly streamlined my business operations, saving me time and reducing the stress associated with appointment scheduling. I highly recommend it to anyone looking for a professional, reliable, and customizable booking solution. This is a 5-star experience all the way!

2 September 2024
Unprompted review
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Reply from SimplyBook.me

Thank you so much for taking the time to leave us your fantastic review, we look forward to support your business going forward!

Rated 5 out of 5 stars

Simply Beautiful

After several searches and several trials, some great, some not so, once I stumbled upon Simplybook, that was it. All other trials were abandoned. I had found the holy grail. This was what I was looking for. It does it all, great features, beautiful layout and interface. Let's just say I am simply overjoyed.

30 August 2024
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thank you soooo much for taking the time to leave us your positive feedback, we appreciate it greatly!
All the best
The SimplyBook.me team

Rated 5 out of 5 stars

Great tutorials

It was a bit hard at first for me to configurate my site for my french clients, but now I used this platform for months and I had great feedbacks about how easy it is and quick to book appointments with me ! There are great features available, and I hope I will we able to upgrade soon to test all these new options. You can always use the tutorials videos when you don't understand something about the configuration.

1 November 2023
Unprompted review
SimplyBook.me logo

Reply from SimplyBook.me

Thanks Helene for taking the time to leave us your positive feedback, we truly appreciate it!
All the best
The SimplyBook.me team

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