I have been waiting a month for the chaise lounge I ordered from their website. Communication has been very poor I have to say - they haven’t kept me up to date, their website states that it has been... See more
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Thank you Simply Chaise for your fantastic customer service, Sammy was excellent & dealt with my request in a prompt & professional manner. Excellent quality & very fairly priced Chaise lounges... See more
Beautiful, luxurious velvet chaise that everyone fights over. It sits in our picture window overlooking the sea. Easy to place the order, good communication of delivery details and delivered on time... See more
I placed my order, which took me three months to get a sample, delivery date 14th December 2020, confirmed by Andy in writing. Waited in all day - didn't arrive. Tried to contact Andy at Chaise and... See more
Company replied
Company details
Information provided by various external sources
Stocking many chaise longue designs and various other furniture items: Slipper Sofas, Chairs, Ottomans, Footstools and Headboards. Buy online today.
Contact info
Chester Road 6, TR7 2SB, Newquay, United Kingdom
- 01792898836
- chaiselonguecompany@gmail.com
- simplychaise.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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They are misleading customers atm as…
They are misleading customers atm as they do not have all the stock in that they are offering on line. Only do you find out you have to wait 3 to 5 weeks after you have paid. Seems dishonest to me

Reply from Simply Chaise
Received my aubergine slipper sofa…
Received my aubergine slipper sofa today. Very pleased with the quality, seat exceptionally hard hope it eases with use. Delivery company excellent. Van broke down on original delivery day they rang me to let me know and arranged delivery for the following day at a time convenient to me. Would definitely recommend this company good quality items at a reasonable price and very quick delivery.
May I say thank you
May I say thank you for the excellent service from yourselves with regard to our recent Glencoe Tartan purchase.
The driver called prior to arrival and my wife was really pleased to have the box deliverd directly into our hallway, by your very pleasant driver.
We are really pleased with the chaise, exactly as on the web site.
Many thanks again.
Bill Jones, Wirral.
Beautiful velvet chaise
Beautiful, luxurious velvet chaise that everyone fights over. It sits in our picture window overlooking the sea.
Easy to place the order, good communication of delivery details and delivered on time, well protected.
Such good value for money and it really is a lovely product and still looks brand new months on despite kids climbing all over it.
Purchased my chaise with Andy
Purchased my chaise with Andy. I rang up and he helped me through what legs and what fabric to order. It is now in my snug and looks and feels great. Thanks Andy I will be back again soon - Bev x

Reply from Simply Chaise
Competitively priced
Competitively priced, easy to use website and great quality
Beautiful looks great in bedroom
Brilliant! Value for money
I read some bad reviews about this company AFTER purchasing.....BUT, they were brilliant! Especially for the price!! They delivered exactly when they specified and the chaise longues are beautiful. I needed mine for a salon so they are neat - all I needed. Would recommend.
Omg..stay away
Omg... I ordered 2 pieces of furniture and on the day of delivery it didn't come. Spent whole day waiting, took time off work to receive it. They didn't even message me to say it was not coming. The next day the excuse was "we were a man down in the office" They knew that my items were not coming and to not email or phone to say so, was a liberty!! To take orders in the hundreds of pounds and NOT deliver any thing is a disgrace.I emailed them 11 times to say my order has not come, It was the next day I got a response.
And there customer service is a joke, non existant. So please be wary of these people!!
When I asked for a refund the guy I spoke to got annoyed with me and put down the phone down on me.
The thing I can say is the lady that helped me with my refund went the extra mile to let me know the refund had been processed other then that they were completely shameful!!!
If I could give a zero star I would!!

Reply from Simply Chaise
Thank you Simply Chaise for your…great service & quality chaise.
Thank you Simply Chaise for your fantastic customer service, Sammy was excellent & dealt with my request in a prompt & professional manner.
Excellent quality & very fairly priced Chaise lounges & bolsters.
I absolutely love my charcoal grey chaise which compliments my decor perfectly.
Fantastic small company with a big ethos on delivering what they promise.
Totally pleased with my chaise. Thanks again. Nikki xx
Lovely chaise longue
We have bought a chaise longue and are delighted with it. It's a lovely item of furniture. The service and delivery were also first class.
Absolutely delighted
Absolutely delighted with my new chaise. The size is exactly right for the space I had identified and I'm looking forward to getting lots of compliments from friends about my new chaise.
Great company to deal with and products…
Great company to deal with and products are always of
high, long lasting quality. Would 100% recommend.
Simply Very Professional
Simply Very Professional
I would like to thank Andy and the team for understanding my change of circumstances - they were incredibly professional, courteous and I would recommend this company to anyone who wants good communications and a great choice of products. Thank you again
Great products for fabulous prices!
Dear Andy
I am not concerned about the delay. The service and products you provide and the reasonable cost is exceptional.
We were delighted with our Bertie Chair but I think we bought the wrong colour legs. We have gone for brown with the slipper chair. Is there any way to buy a set of brown legs for Bertie?
This new slipper chair along with Bertie will complete the furniture in our new offices in Exeter and we are very excited.
Please use this as a testimonial, we think your company is superb!
Kind regards,
Lyn Burgoyne
Burgoynes Estate Agents
I took delivery of a beautiful chaise…
I took delivery of a beautiful chaise lounge this week which is a Birthday gift for my Mum's 80th Birthday and something she's always wanted. The qualify of the chaise lounge is superb and the material and colour are exactly as the picture in their online brochure. The workmanship is to a very high standard and my Mum and I are absolutely thrilled with it. The ordering process was quick and simple and customer service fantastic! The driver rang me to let me know when he was approx. 45 mins away which was so helpful and he was also extremely accommodating and kind. I can't remember having such good service from a company and I cannot recommend the company and their product highly enough.

Reply from Simply Chaise
Very pleased with my new chaise
Very pleased with my new chaise - exactly as ordered. Brilliant service and delivery.
Excellent Service and a Beautiful Chaise
Excellent Service and a beautiful chaise. We purchased the red faux wool and the fabric was gorgeous and it was a lovely shade of red. Very well made... well worth the wait. Thank you!!
One VERYsatisfied customer - the chaise is BEAUTIFUL
I have just taken delivery of a "modern large chaise longue in silver crushed velvet" from Simply Chaise.....it is absolutely beautiful! From placing the order to receiving acknowledgements and updates on order status, it's been plain sailing. The delivery driver was friendly and helpful despite having been sent on a wild goose chase by satnav! The chaise was very well packaged and arrived undamaged and the legs were easy peasy to fit. The "build" is good quality and seems to be just as good as other products you may pay significantly more for elsewhere. I seriously recommend these people
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