Simply Chesterfields Reviews 52

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the luxurious feel and superb craftsmanship of their purchases. Many people also commend the staff for their outstanding service, noting their helpfulness, excellent communication, and personalized approach throughout the entire process. The delivery service is frequently described as efficient, polite, and well-coordinated, with many consumers appreciating the care taken during delivery. Customers are particularly happy with the bespoke options available, allowing them to customize their furniture to their exact preferences. The overall purchasing experience, from initial inquiry to final delivery, is consistently rated as smooth and straightforward.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are consistently pleased with the superb quality... See more

Quality

People report positive experiences with quality. Customers consistently praise the superb quality of the... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the helpfulness and... See more

Service

Clients share positive opinions on service, consistently highlighting the excellent and personal attention... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

First of all ordering samples was quick and easy, I ordered 8 because there were so many gorgeous shades to choose from. We went to the store and tried out the different styles and got good and helpfu... See more

Company replied

Rated 5 out of 5 stars

From sending a lot of swatches to placing an order the company was a pleasure to deal with, ringing us up to make sure we could get the extra large four seater sofa in the house. We delayed delivery d... See more

Company replied

Rated 5 out of 5 stars

We’ve just taken delivery of our new sofa and it’s everything we wanted. Finn has been great from a customer service perspective throughout and was super helpful when we needed to change the legs to r... See more

Company replied

Rated 5 out of 5 stars

We wanted two chesterfield sofas, but preferably ones where the large scrolled arms didn't take up a lot of space. I found Simply Chesterfields' "Darcy" model online. Given it was a pretty large pur... See more

Company replied


Company details

  1. #39 of 90 best companies in Sofa store
  2. #30 of 77 best companies in Furniture Manufacturer
  3. #142 of 399 best companies in Home Furniture Shop

Written by the company

In an age of cheap mass production, we are proud to be handmaking chesterfield sofas right here in England, keeping time-honoured techniques alive. Based in the traditional heartland of furniture making, our workshops have some of the finest furniture makers and upholsterers in the country and they love what they do. They put their heart and soul into every piece they create, and you will see and feel it every time you relax in a ‘Simply Chesterfields’ sofa. Every piece we create is exclusive and handmade just for you. We don’t hold stock, so each item is a one-off commission that has its own individual characteristics and charm. Handmade chesterfields built to last a lifetime.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Rated 5 out of 5 stars

Delighted with purchase

First of all ordering samples was quick and easy, I ordered 8 because there were so many gorgeous shades to choose from. We went to the store and tried out the different styles and got good and helpful advice from Finn. We ordered a 4 seater in Olive and 4 weeks later it arrived in perfect condition, the quality is superb, the velvet is soft and luxurious. We are delighted.

15 April 2026
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Reply from Simply Chesterfields

Thank you for your kind feedback Mrs F, we really appreciate it.

We’re pleased you were satisfied with the whole process, from choosing your swatches through to visiting the showroom and finally receiving your sofa. The Olive velvet is a fantastic choice, and we’re delighted to hear it’s living up to expectations in both comfort and quality.

It was a pleasure helping you find the right one, and we really appreciate you choosing Simply Chesterfields.

Rated 5 out of 5 stars

Personal old fashioned service

The personal service that I received throughout my discussions by telephone as to the style and colour of the upholstery was excellent.

As i am almost blind being able to confidently discuss options over the phone gave me confidence in my decision to buy a Chesterfield with" Simply Chesterfields".

8 April 2026
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Reply from Simply Chesterfields

Thank you for your kind words Alison, we really appreciate the feedback. We pride ourselves on that personal, old-fashioned service, so it’s great to know it made a difference. We hope you’re enjoying your new Chesterfield, and if you ever need anything at all, we’re always here to help. Thanks again for choosing Simply Chesterfields.

Rated 5 out of 5 stars

We are very pleased with our…

We are very pleased with our chesterfield furniture, purchased from Simply Chesterfields.
We dealt with Finn and found him to be curtious and very helpful.
We will definately be recommending Simply Chesterfields to family and friends.

14 March 2026
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Reply from Simply Chesterfields

Thank you for the lovely review guys. We're so pleased you’re happy with your new sofas, the Hector Chesterfields and Footstool in Hickory Vintage Leather were a fantastic choice. It was a pleasure dealing with you both, and your recommendation means a lot. Thanks again for choosing Simply Chesterfields and happy lounging!

Rated 5 out of 5 stars

beautiful sofa

beautiful sofa . very please with the purchase.

2 March 2026
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Reply from Simply Chesterfields

Thank you for your kind words Sam, we’re pleased to hear you’re happy with your Winston Chesterfield in Black Classic Leather. It’s a timeless choice and we’re delighted it’s found a good home. We really appreciate you taking the time to leave a review. Enjoy your new sofa!

Rated 5 out of 5 stars

A beautiful sofa

A beautiful sofa with a tweak to the colour of the feet to match my decor. Finn is a great communicator and I got the impression nothing was too much trouble. I even managed to get the sofa delivered during the school holidays with a 5 week lead time.

20 February 2026
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Reply from Simply Chesterfields

Thank you for your lovely review Julia. It was a pleasure helping you create your Arthur Chesterfield in Otter Vintage Velvet, and I’m pleased we could tweak the colour of the feet to tie everything in perfectly with your décor. Those little details really do make all the difference. I’m also glad we could make the delivery work within your five-week lead time, especially during the school holidays! Thanks again for your kind words and for trusting us with your sofa. Enjoy it for many years to come.

Rated 5 out of 5 stars

Great service

Great service

11 February 2026
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Reply from Simply Chesterfields

Thank you for the positive feedback! I hope your Queen Anne Chair is settling in well and thanks again for choosing Simply Chesterfields, we really appreciate your business.

Rated 5 out of 5 stars

No sales pressure just genuine expertise…

Fantastic service at Simply Chesterfields from the moment we walked into the shop. No sales pressure just genuine expertise and knowledge to help us get the best sofa for us. Over the moon with the quality and bespoke choices we got to make. I am someone that shops about endlessly to make sure I’m getting the best product for my money and I knew I’d found that when we visited Simply Chesterfields. It’s a no-brainier if you want a Chesterfield sofa made especially for you. Thanks again Finn and the team.

6 December 2025
Unprompted review
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Reply from Simply Chesterfields

Thank you for taking the time to leave such a thoughtful review Karen, we really appreciate it. We’re thrilled to hear how happy you are with your Darcy in Black Vintage Leather, especially with the bespoke details that made it distinctly yours. It was a pleasure guiding you through the options, and we’re pleased you felt confident you’d found the right sofa for you. Thank you again for choosing Simply Chesterfields and for trusting us with something so special!

Rated 5 out of 5 stars

Excellent service and guidance…

Excellent service and guidance regarding the types of sofas we wanted. We have had delivery of the sofas this week, they are absolutely gorgeous, very pleased with them. Thank you and highly recommend.

3 February 2026
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Reply from Simply Chesterfields

Thank you for taking the time to leave such a lovely review Jo. We’re delighted to hear you’re pleased with your Oskar and Arthur in Pecan Vintage Leather; it was a great choice and suits both sofas perfectly. It was a pleasure guiding you through the process, and we're glad they’ve arrived safely and lived up to expectations. Thank you again for choosing Simply Chesterfields and enjoy your new sofas!

Rated 5 out of 5 stars

Fantastic - we love our sofa!

We’ve just taken delivery of our new sofa and it’s everything we wanted. Finn has been great from a customer service perspective throughout and was super helpful when we needed to change the legs to reduce the height a bit (he brought them round in person same day!). Very happy with our experience at Simply Chesterfields

3 December 2025
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Reply from Simply Chesterfields

Thank you for the lovely review Sian! We’re thrilled to hear you’re loving the sofa and that it’s exactly what you were hoping for. Glad we could quickly sort the change of legs and get everything just right, it’s the small details that make all the difference. Thanks again for choosing Simply Chesterfields and enjoy Alfred!

Rated 5 out of 5 stars

From the initial call to the delivery…

From the initial call to the delivery of our fabulous Chesterfield Hector did not disappoint. Ordering process was absolutely brilliant Finn was very helpful and when I asked for a few extras to Hector there were no problems.Delivery was straight forward ASB kept me informed with updates and arrived on time. Was given time to inspect and all good. Would definitely recommend simply Chesterfields the craftsmanship and customer service shines through.Thank you

4 December 2025
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Reply from Simply Chesterfields

Thank you so much for the amazing feedback Tina! We’re delighted to hear Hector lived up to expectations from that first call right through to delivery. It was a pleasure helping with the extras you wanted, and we’re really glad our delivery team made the delivery smooth and stress-free. Enjoy your beautiful Hector, and thanks again for choosing Simply Chesterfields!

Rated 5 out of 5 stars

3 seater, 2 Seater and Armchair

The whole process of designing, ordering and delivery of sofa's was amazingly simple.

Finn is very knowledgeable and helpful. We received our sofas after about 5 weeks and they are perfect.

4 December 2025
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Reply from Simply Chesterfields

Thank you for taking the time to leave such a generous review Jacob. Hearing that the design and ordering process felt effortless means a lot to us, and it’s brilliant that your sofas arrived right on schedule. We’re thrilled to know the three-piece Jasper set is exactly what you hoped for. Enjoy settling in and thanks again for choosing Simply Chesterfields!

Rated 5 out of 5 stars

Ive got the Arthur chestfield in…

Ive got the Arthur chestfield in vintage spring meadow and its absolutely beautiful . Ive always loved Chesterfield and now I have the most beautiful hand made one.
Amazing service too . I recieved it in about 6 to 7 weeks from the day i ordered.
Thank you to Finn for keeping me in the loop the whole time.

22 November 2025
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Reply from Simply Chesterfields

Thank you so much for the wonderful review Cathy! We’re thrilled you’re loving your Arthur in Spring Meadow Vintage Velvet, it’s a stunning combination. It was a pleasure keeping you updated, and we’re delighted everything arrived just as you’d hoped. Enjoy your beautiful new sofa, and thanks again for choosing Simply Chesterfields!

Rated 5 out of 5 stars

A great choice of supplier.

From sending a lot of swatches to placing an order the company was a pleasure to deal with, ringing us up to make sure we could get the extra large four seater sofa in the house. We delayed delivery due to holiday’s. The delivery agent was excellent, unpacking etc , photos taken to prove no damage. Above all a great purchase, so comfortable. Bliss.

21 November 2025
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Reply from Simply Chesterfields

Thank you for your lovely review! We’re delighted to hear that the whole process felt smooth and well looked after. It was a pleasure dealing with you, and we’re glad the delivery team made everything easy on the day. Most importantly, we’re thrilled you’re enjoying the sofa. Here’s to many comfortable evenings on it!

Rated 5 out of 5 stars

Excellent service, gorgeous sofa!

Amazing service in the Farnham store with Finn. Great display of the sofas with all the options on sizes, fabrics, colours and feet. Fast, efficient, friendly. Couldn't fault a thing and would recommend to anyone looking for a beautiful Chesterfield.

14 November 2025
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Reply from Simply Chesterfields

Thank you Sarah! It was a pleasure helping you in the shop, and it's great to hear you enjoyed seeing all the different options in person. Delighted you love your sofa, and thanks again for recommending us, we really appreciate it.

Rated 5 out of 5 stars

Very happy with our Chesterfields

Finn was very helpful in helping us to choose what we wanted. He said 5 to 6 weeks for delivery and he was spot on. Very happy with our chair, sofa and stool. Delivery service very good 😊

4 November 2025
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Reply from Simply Chesterfields

Thanks so much for your lovely review Kate! It was a pleasure helping you choose your new Chesterfield chair, sofa, and stool — they make a fantastic set. I’m glad everything arrived right on schedule and that you were pleased with the delivery service too. Thanks again for choosing Simply Chesterfields and enjoy your new furniture!

Rated 5 out of 5 stars

Footstool

Bought sofa,very happy with it decided to see if they did footstool, ordered a footstool. Arrived very well wrapped and made with the same dedication as the sofa, and craftsmanship to the men (and women) who made it. Thanks to all involved in the process.

1 November 2025
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Reply from Simply Chesterfields

Thank you so much for a second wonderful review Andrew, and for coming back to us for the matching footstool! I’m delighted to hear it arrived well-wrapped and that the craftsmanship lives up to your sofa. I’ll pass your thanks on to the team in the workshop, they’ll be chuffed. Thanks for choosing Simply Chesterfields (again)!

Rated 5 out of 5 stars

Very Professional

Great service from start to finish delivery time honoured and communication and updates spot on in fact it was completed in 4 weeks instead of 6 which was a pleasant surprise well done Fin and team. Carol @Ronnie Hudson

24 October 2025
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Reply from Simply Chesterfields

Thank you so much for the lovely review Carol. It was great to welcome you both to the shop, and we’re delighted you’re happy with your two-seat Chesterfield sofa and armchair in Grey Vintage Leather. If you need anything as they settle in, don't hesitate to give us a shout. Thanks again for choosing Simply Chesterfields and enjoy your new sofas!

Rated 5 out of 5 stars

So far so good

So far so good. We have only been sitting on Hector for two evenings but everything looks hunky dory, just what we had hoped for and expected. I suppose we don't know yet how it will withstand everyday living but it looks robust so fingers crossed. The delivery firm were excellent too.

27 October 2025
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Reply from Simply Chesterfields

Thank you so much for your kind review Ann, we’re really pleased to hear that Hector is settling in nicely! It’s great to know he’s living up to expectations so far, and we’re confident he’ll stand the test of time (and everyday life) beautifully. Delighted you were happy with the delivery too, we’ll be sure to pass that on to the team. Thanks again for choosing Simply Chesterfields and enjoy your new sofa!

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