Simply Clinics Reviews 

2,248
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professional, warm, and welcoming approach during every single treatment session. Many people note that professional beauty procedures like facials and waxing are exceptionally smooth, efficient, and always leave their skin looking fresh, radiant, and glowing. Some reviewers were not happy with the final results, noting that hair regrowth occurred or that certain procedures did not fully meet expectations. Others also mentioned minor issues regarding room cleanliness, feeling that facility upkeep could be improved, alongside occasional communication problems experienced during some appointments.

What people talk about most

Staff

Consumers find staff to be exceptionally welcoming, professional, and skilled at making every visitor feel... See more

Service

Customers had overwhelmingly positive experiences with service, frequently praising the professional, caring,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that appointments are... See more

Quality

Reviewers express great satisfaction regarding quality, highlighting fantastic results from treatments like... See more

Product

People report positive experiences with product, expressing great satisfaction with the fantastic results and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve previously had facials here which have always been great and I recently started having laser hair removal with them. They had such good packages available at really good prices, after only 2 sess... See more

Rated 5 out of 5 stars

I’ve been coming to Simply Clinics for laser treatments for the past five months and I’ve been treated by Zenaat. She is highly skilled, knowledgeable, and very professional. She also works efficien... See more

Rated 5 out of 5 stars

It’s my first visiting Simply Clinics in Goldhawk Road. It was highly recommended by family members. First impressions the clinic is very clinical, clean, and welcoming. I was pleasantly greet... See more

Rated 5 out of 5 stars

Possibly one of the best facials I have ever had! The therapist at The Chelsea branch in London was called Pamela and she was courteous, professional and very knowledgeable. She understands different... See more


Company details

  1. Skin care clinic
  2. Wellness centre

Written by the company

Simply Clinics are specialists in Laser hair Removal, Non-Surgical Injectables, Advanced Skin Treatments, and Non Surgical Fat Loss Treatments. We are a multi-award winning doctor-led clinic with four locations around London. Our team of skin care experts consist of over 20 therapists, and four highly knowledgeable and experienced Doctors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(2,248)

129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best

The best, always made to feel comfortable and DT done a good job, very friendly and knowledgeable.
I left with my skin feeling really soft and with a nice glow.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Mona is great!

Mona is great! She has been doing my waxing and laser treatments for years. She is always on time, very professional, and consistently gives good advice. I will continue to book with her.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

I had a really bad experience today at…

I had a really bad experience today at this clinic. The staff were very rude to me and did a really bad job considering the fact that my skin now looks like it has been under the sun for hours.

When I complained to the girl who was performing the procedure on me she came back at me in a very rude tone.

0/10 would not recommend to anyone.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional and pain-free

She listened to me about my sensitive skin. P took care and the process was amazing efficient pain-free. Price is extremely reasonable and I'm going to make this my regular

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Really great clinic, 10/10!!!

I’ve previously had facials here which have always been great and I recently started having laser hair removal with them. They had such good packages available at really good prices, after only 2 sessions I’m already seeing a big difference in my hair regrowth. I have just had my 3rd session with Mona, she is so nice and she always makes me feel so comfortable.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Care and Professionalism


I don’t even remember which visit this was, but once again I’m extremely happy with my laser hair removal appointment with Donna. She is very professional, knowledgeable, and always knows exactly what to do. Most importantly, she is genuinely concerned about health and safety, which makes every visit comfortable and reassuring.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Veinwave treatment

I saw Dr Western today for treatment of facial thread veins and rosacea. She gave me a thorough treatment with Veinwave. I was in excellent hands, she was patient with all my questions and gave me numbing cream before starting. She asked me to say if it was painful or if I needed a break. She targeted every tiny vein and I am very happy to have found her, because not every doctor is as good as Dr Western, or as understanding of the need to ensure all areas are treated. I am returning to her in 5 weeks time and can highly recommend her. She is professional and kind. I prefer Veinwave to laser treatments. Thank you Dr Western!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

I have been a customer of simply…

I have been a customer of simply clinics for over 10 years now and I have nothing but positive things to say! Always a great service from the ladies especially sadaf! Sadaf has been doing my treatments for nearly a decade and she gets better every time. I highly recommend using Simply their service is always great! Thanks ladies

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Always an amazing experience

Always an amazing experience.
Mona is the best and very professional.
Always makes me feel welcome and the service she provides is top tier.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Excellent treatment today from Sadaf, microdermabration, microneedling and a peel. My skin feels fully refreshed!

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

I am a customer for many years of the Shepherds Bush location. I usually do waxing hair removal and they are amazing. I recommend Mona she is great and nice, really good professional 😌

12 December 2025
Unprompted review

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