Simply Hammocks Reviews 

675
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Simply Hammocks pride themselves on next-day delivery "97%" of the time. I got despatch notices on three consecutive days — it arrived on day three. I live in London, not the sticks so I hav... See more

Rated 5 out of 5 stars

I bought a gorgeous hammock and stand from Simply Hammocks some years ago and recently lost the chain that links the hammock and stand. I what’s apped the company on Bank holiday Monday and got a text... See more

Rated 5 out of 5 stars

This was my second time purchasing a hammock set from Simply Hammocks as the first one was greatly enjoyed by us all for the last 7years. The original purchase is now being passed on to our grandchild... See more

Rated 5 out of 5 stars

We've owned an Amazonas Globo Royal Hanging chair and stand for approximately 15 years, and recently decided to order a new cushion cover for a quick refresh. We had a few questions regarding the upda... See more

Company replied

Company details

  1. Garden Furniture Shop
  2. Garden centre

Written by the company

Hello, we're Simply Hammocks and we've been selling hammocks online since 2010. We like to think we know a lot about hammocks which is why we only sell the best garden hammocks around! All our hammocks come with GS and TUV quality marks and are made using the finest materials. We offer free next day delivery, 12 month warranty and expert support from our team.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

675 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(675)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent, easy to put up hammocks that arrived in record time. Super service. Many thanks. Would highly recommend

23 May 2023
Rated 3 out of 5 stars

Everyone in the family loves it.

Everyone in the family loves the hammock. It does seem to hang quite low though - luckily not too low. The chain at each end is at its shortest length and I only just miss the frame when I am in the hammock. I weigh 90kg - maybe my technique is wrong!
One of the D lock rings that joins the metal chain into a loop (to hold the hammock) was too small for the chain. Couldn't fit the chain through the D lock ring opening. Had to come up with a solution rather than complain because the hammock was for a 'next day' present. 10 mins with a vice and hacksaw sorted the problem. Presumably this was just a packing error because the other D ring lock was fine..... We still love the hammock though.

2 May 2023
Rated 5 out of 5 stars

This updated review is a result of the…

This updated review is a result of the efforts made by Simply Hammocks to correct the mistakes made, not by them but by their delivery company. Simple Hammocks followed up with a service that every company should give. They put the customer first and turned a disgruntled customer into a very happy customer. It is only when things go wrong can a company be truly judged. Simply Hammocks came through with flying colours. I have no hesitation in restoring them to a full five stars and will make the specific mention of Greg who made me feel like a wanted customer. I am very happy to recommended them.

11 April 2023
Unprompted review
Rated 4 out of 5 stars

Delivery

The item was delivered, on a Tuesday when it was arranged for Wednesday, when it arrived the package was damaged, quite badly although we could find no damage on the item.

25 April 2023
Rated 5 out of 5 stars

Fantastic to deal with

Fantastic to deal with. They called me to say the hammock colour I ordered was out of stock but recommended another variant of similar colour which they sent and I also had a small refund for the hassle/delay.

Product is brilliant and of really good quality. Would use again!

7 April 2023
Rated 3 out of 5 stars

Simply Hammocks are a good company with…

Simply Hammocks are a good company with a great choice of products at reasonable prices. This is not my first purchase from them. Normally, I would be happy to give five stars. However, their choice of delivery companies is a failing. It took hours for Simply Hammocks to have their product in the hands of their delivery company and a further seven days for it to reach me. Once their delivery options have been changed or manifestly improved they will surely rate five star once again.

3 April 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look