SimplyMoney.com Reviews 1,050

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 292 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and user experience, finding the process simple, straightforward, and professional. Many people praise the staff for being helpful, friendly, and professional, providing clear explanations and making them feel comfortable throughout the process. Reviewers also appreciate the efficient customer service and quick response times, noting that communication was clear and prompt, leading to a smooth and stress-free experience. However, some customers mentioned initial confusion with the application process due to different company names involved, and a few experienced issues logging in. Additionally, one reviewer felt the interest rate was too high, and another described the service as unresponsive and misleading, lacking encouragement.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the seamless approval process and quick... See more

User experience

Consumers find the user experience to be overwhelmingly positive, highlighting an easy, quick, and efficient... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Users describe positive interactions with response times, highlighting the efficiency and speed of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hayley who supported from the process was amazing, she was kind and not once judged me, she talked me through how it will help my credit score improve and that it will take a couple of months to notic... See more

Company replied

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

A very easy way to apply for a loan. I needed a sum of money for major car repairs and my application was approved straight away within minutes. I appreciate the simple process and professionalism... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied


Company details

  1. #31 of 162 best companies in Non-bank financial service
  2. #19 of 63 best companies in Car finance and loan company
  3. #27 of 96 best companies in Finance broker
  4. #7 of 29 best companies in Loan agency
  5. #3 of 39 best companies in Price comparison site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Excellent Service – Truly Life-Changing Support
I honestly cannot thank Evlo and Simply Money enough for the incredible service I received. I was in a position where I genuinely believed I would not be able to secure a loan, but Evlo made what felt impossible possible.
A very special thank you goes to Jade Hudson at Evlo, who was absolutely amazing throughout the entire process. Jade was supportive, patient, professional, and always took the time to explain everything clearly. Her reassurance and encouragement made a huge difference during what was a very stressful time for me.
Thanks to Evlo working with Simply Money, my loan was successfully completed, and the whole experience was smooth and well handled. The communication was excellent, and I felt supported every step of the way.
I would highly recommend Evlo, Simply Money, and especially Jade Hudson, to anyone who is struggling or unsure if they will be approved. This service has genuinely helped me when I needed it most.
Thank you so much for everything!
— Sandra Mudarikwa

10 January 2026
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Reply from SimplyMoney.com

We are pleased you rated us outstanding Sandra from the service that was provided to you throughout your journey. Thank you for taking the time to leave this glowing 5 Star review of Simply Money.

Rated 5 out of 5 stars

Highly recommended

Super simple online application process and the onboarding was stress free and easy, the team, with Lee in particular, were really helpful.

6 January 2026
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Reply from SimplyMoney.com

Thank you Simon for the special mention to Lee and for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Simply the best

No fuss. Easy to fill out the application and money was paid into bank immediately

5 January 2026
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Reply from SimplyMoney.com

Thank you Irene for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very helpful

Very helpful with explaining the contract and quick process

5 January 2026
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Reply from SimplyMoney.com

Thank you Gareth for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Premium service

Quick, helpful and efficient service. Met my needs at the right time.

2 January 2026
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Reply from SimplyMoney.com

Thank you Olubunmi for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Outstanding service.

All the way from applying to the phone call & to the end was the best communication skills to the full recommend to anybody.

30 December 2025
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Reply from SimplyMoney.com

Thank you Paul for this lovely 5 Star review of Simply Money. We are really pleased you received such good service and would recommend us to anybody.

Rated 5 out of 5 stars

Very good job

Very good job

29 December 2025
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Reply from SimplyMoney.com

Thank you Parminder for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

From starting the process of the…

From starting the process of the loan,till it was finished the person who I spoke with was very helpful.

19 December 2025
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Reply from SimplyMoney.com

Thank you Mrs Mattocks for your 5 Star review of Simply Money. We are really pleased you find the service helpful.

Rated 4 out of 5 stars

The staff were helpful and it was…

The staff were helpful and it was quickly disbursed. I gave a 4 star because the process was very lengthy, but for the supportive staff, I nearly cancelled.

20 December 2025
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Reply from SimplyMoney.com

Thank you taking the time to leave this positive review of Simply Money. We are sorry that you found the time to complete took a little longer than you expected but we are happy that you got the loan you were looking for.

Rated 5 out of 5 stars

Amazing service very easy to use and…

Amazing service very easy to use and amazingly how quick they approve my loan

17 December 2025
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Reply from SimplyMoney.com

Thank you Stacy for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars
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Reply from SimplyMoney.com

Thank you John for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Speaking with Amanda was great and she…

Speaking with Amanda was great and she made the whole process very professional whilst being approachable and thorough. The whole process only took 50 minuts on the phione and the money was in my bank on the same day

13 December 2025
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Reply from SimplyMoney.com

Thank you Geoff for the special mention to Amanda and for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Simple Money made the loan process quick and hassle free. The team was professional, and everything was explained clearly. I appreciate the great service and would definitely recommend them

My loan was approved so fast, and the staff guided me through the entire process with clear communication. I am satisfied with the efficient and professional service provided by Simple Money.

12 December 2025
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Reply from SimplyMoney.com

Thank you Walter for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars
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Reply from SimplyMoney.com

Thank you for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

I found the people who I spoke with to be kind and understanding and to know what they were doing.

I found the people who I spoke with to be very kind and sensible in our discussions had. Everything was explained to me properly and I was given every opportunity to think very carefully about what I was proposing to do as regards to taking a loan and I was given a very detailed breakdown of my monthly costs and shown whether I could afford the loan in the first place. I was very impressed with how I was treated and it seemed to me that the people i was dealing with wanted to take their time to explain everything to me and to give me every opportunity to walk away from my loan application, should I not feel comfortable with it.
Once the loan was agreed, which only took 24 hours, and once I was happy to take up the loan, the funds were transferred into my bank account within hours. I was very impressed by this and it was totally unexpected.
Like I said, no pressure, clear explanations and kind attention given by all. Seems like a very good work ethic. My experience was very good and positive.

4 December 2025
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Reply from SimplyMoney.com

Thank you for such a lovely and glowing 5 Star review of Simply Money, we are really pleased you had such a great experience from the lender we introduced you to.

Rated 4 out of 5 stars

Very easy to use

4 December 2025
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Reply from SimplyMoney.com

Thank you for your review of Simply Money. We’re glad to hear about your experience and appreciate your feedback on the 4-star rating. We’ll use this to improve and aim for 5 stars next time.

Rated 5 out of 5 stars

Excellent service

Excellent service. Smooth process would highly recommend

2 December 2025
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Reply from SimplyMoney.com

Thank you for the recommendation Caroline and for taking the time to leave this 5 Star review of Simply Money.

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