Simply Nootropics Reviews 

929
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 552 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the supplements, sharing how these products effectively boost daily energy levels, enhance mental clarity, and significantly improve overall physical wellbeing. People also appreciate the supportive staff, describing customer service interactions as welcoming, highly responsive, and genuinely caring. Some reviewers were not happy with unexpected product defects, noting specific problems like finding paint flecks inside the jars or discovering multiple empty capsules. Others expressed frustration regarding unhelpful support team replies and discrepancies concerning the exact quantity of product received in their orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a noticeable increase in all-day... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction with the overall performance and... See more

Customer service

People report positive experiences with customer service, consistently praising the team for being... See more

Service

Users describe positive interactions with service, highlighting exceptional support and polite communication... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as friendly, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A 62yr old friend mentioned how he'd been using the NMN & TMG combo for 9mths now and his energy actually have him feeling like he was in his 30s again. With everything he described the products did... See more

Company replied

Rated 5 out of 5 stars

I have been taking the vital beauty since mid August. I thought id try the mango passion flavour, as last month I tried the berry and to be honest both flavors are delicious. Couldn't pick one over th... See more

Company replied

Rated 5 out of 5 stars

I cannot speak for every customer service agent or personnel but I can confidently speak with chest about one person by name Jam. He is so professional, patient and efficient. I have a knack of pick... See more

Company replied

Rated 5 out of 5 stars

I've been taking the NMN+ powder and complimentary TMG Longevity daily now for 6 months. I'm 68 in good general health but my energy and general wellbelng has definitely improved overall. I mix the... See more

Company replied


Company details

  1. Vitamin & Supplements Shop

Written by the company

We make premium supplements for brain performance, recovery and anti-ageing. Developed by our in-house science team, Made in NZ and rigorously multi third-party tested. Our purpose is to help you feel, look and be at your best, every day.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

929 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(929)

536 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and great service

Great products and great service. Items ordered are shipped quickly as well.

3 September 2026
Unprompted review
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Reply from Simply Nootropics

Hi Jodie,

Thanks for the lovely review, we're really pleased everything arrived quickly and worked out well for you. It's great to hear the whole experience felt smooth from start to finish, and knowing you're happy is exactly what we aim for.

If there's ever anything you need, we're only a message away.

-Samantha

Rated 5 out of 5 stars

Great product

This was recommended to me by a nutritionist so I’m sure it must be a great product and I’m looking forward to the health benefits of it. I am currently using the Mango flavour but will try the berry and the unflavoured to see which I like the most. Thanks Nootropics for the free bottle with starting my subscription, it’s so convenient having that to go with it 😊

2 September 2026
Unprompted review
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Reply from Simply Nootropics

Hi Andy,

Thanks for sharing this, and welcome to the Simply Nootropics family. Getting a personal recommendation from a nutritionist is a great sign you're on the right track, and it's exciting to hear you're already exploring the different flavours to find your favourite.

Enjoy the Mango, and we hope the Berry and Unflavoured give you just as much to love. If you ever need anything along the way, we're always here.

-Samantha

Rated 5 out of 5 stars

This is a very trustworthy company

This is a very trustworthy company. The product is very good and the company stands behind it.

1 September 2026
Unprompted review
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Reply from Simply Nootropics

Hi Julene,

Thanks for the kind words. It means a lot to hear that our product delivered for you and that you feel confident in the company behind it. Reviews like yours often help other people who are on the fence decide to give us a try.

If you ever need anything at all, we are always here for you.

-Samantha

Rated 5 out of 5 stars

Fantastic product NMN is the BEST daily…

Fantastic product NMN is the BEST daily pick me up, sun up to well after sun down. Highly recommend and customer service is A1

1 September 2026
Unprompted review
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Reply from Simply Nootropics

Hi Scott,

Thanks for sharing this. It's great to hear NMN has become such a steady part of your day and that our team has been taking good care of you along the way. People often wonder if it's worth adding to their routine, so hearing exactly how it's helped you is genuinely useful for them.

If you ever need anything, we are always here.

-Samantha

Rated 5 out of 5 stars

Prompt and excellent service,

31 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Dr. Jim,

Thanks for taking a moment to share this. Getting things sorted quickly for you is exactly what we aim for, so it's good to know that came through.

If you ever need anything, we're always here to help.

-Samantha

Rated 5 out of 5 stars

Simply Nootropics - simply wonderful!

I have been using Simply Nootropics products for over a year now. Whenever I order, delivery is really good. I love the option of a 3 monthly subscription so you receive supplies right on time.
I recently placed a duplicate order and I contacted them by email. They were able to promptly cancel it and refund which was brilliant.

30 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Graham,

Thanks for being with us for over a year now, that kind of loyalty genuinely means a lot to us. It's great to hear the subscription has made things easier on your end, and that the team could sort out that duplicate order so quickly when you reached out.

If you ever need anything else, just give us a shout.

-Samantha

Rated 5 out of 5 stars

Onto my second bottle purchased

Onto my second bottle purchased, noticing increased energy now, more motivated to get up earlier on weekends. Also mood has improved, used to get a low mood for about a week once every month, this time i only felt it for one day then disappeared, thats making things a lot easier in everyday life and at work, so extremely happy with this product

31 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Carlie,

Thanks for coming back to update us on how the second bottle is treating you. Waking up earlier without dragging yourself out of bed and having that low mood pass in a day instead of a week is huge, and it's great that it's making things easier both at home and at work. Stories like yours really help other people who are on the fence deciding whether to try it for themselves.

If you ever need anything, don't hesitate to reach out.

-Samantha

Rated 5 out of 5 stars

So good!

Can confidently say these products work incredibly well and the teams amazing, prompt service means they have a very happy, repeat customer :)

31 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Jay,

Thanks for the kind words about the team and for sticking with us as a repeat customer. Knowing the products are delivering for you and that our service has been quick and easy to deal with means a lot, and it's exactly the experience we aim for every time. Reviews like yours make it easier for new customers to trust what we're about.

If you ever need anything, we're here for you.

-Samantha

Rated 5 out of 5 stars

I’m so impressed with this company from…

I’m so impressed with this company from start to finish.
I believe I made a mistake with my order no judgment by them they were happy to fix it, they guided me thru step by step of what I needed to do I got it all done refund in my account job done. Absolutely stress free thanks Nootropics for your time and patience to help me out. Great product also. ( :

25 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Cheryl,

Thanks for taking the time to write this, it really means a lot to hear how smooth the whole process felt for you. Mistakes with orders happen, and we always want that fixed quickly without any stress on your end, so it's great to know that came through.

Glad you're enjoying the product too. If you ever need anything else, we're just an email away.

-Samantha

Rated 5 out of 5 stars

Awesome and quick service

Awesome and quick service. Product is great too.

12 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Malcolm,

Thanks for the kind words! It's great to hear the order came through fast and that you're happy with what you got.

If you ever need anything else, just reach out, we're always happy to help.

-Samantha

Rated 1 out of 5 stars

NOT HAPPY/EMPTY CAPSULES BATCH SN-483-H

NOT HAPPY!! Check your batches people…. I have noticed when being approx 2/3 through my current bottle the majority of the capsules are EMPTY!! Upon contacting the company I was told they have never had this issue before in which I find it VERY hard to believe mine is an isolated incident and secondly I was NOT telling the truth!! I now question how long have I been actually digesting EMPTY capsules!! Batch No. SN-483-H
EXP: 2 JUNE 28 for reference!

19 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Priscilla,

Thanks for bringing this back to us, and I'm sorry for the frustration this whole experience has caused you. We want to assure you that your batch number and the photos you shared have been raised directly with our product team, and this is now something we are actively reviewing.

What you experienced does not reflect the standard we hold ourselves to. Every batch goes through quality checks before it reaches customers, and finding several empty capsules like this is not something we take lightly.

We also want to be upfront with you. During manufacturing, thousands of capsules are filled in a single run, and while it is rare, an occasional capsule can slip through with less fill than it should have. This does not make it acceptable, and it is exactly why we are looking closely at this batch to understand what happened.

We have already sent a replacement tin to you, and we will keep working with our product team to make sure this stays a rare exception rather than something you or any other customer experiences again.

If you have any other concerns in the meantime, please reach out to us directly at hello@simplynootropics.com.

-Samantha

Rated 5 out of 5 stars

I take the NMN and TMG every morning…

I take the NMN and TMG every morning along with Berry Flavour Vital Beauty. I look forward to it every morning to set me up for the day.

23 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Susan,

Thanks for sharing this, it's the kind of morning routine we love hearing about. Pairing your NMN and TMG with the Berry Vital Beauty is a great combo, and it's clear you've found a rhythm that actually works for you.

Stories like yours often help other people figure out what might fit into their own day too.

If you ever need anything, just reach out, we're always happy to help.

-Samantha

Rated 5 out of 5 stars

Wonder if "oldies" may not…

Wonder if "oldies" may not identify/understand/wonder what NMN is?
Husband started taking NMN and felt so much more energy that I also now take it. Gone from feeling like an "old" 72 to having more energy, sleeping better, and better overall wellness. Excellent service, with quick delivery. Highly recommend.

23 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Chrissy,

Thanks for sharing your experience, and your husband's too. Hearing that NMN made such a noticeable difference for both of you, more energy, better sleep, and just feeling more like yourselves, is exactly why we do what we do.

Your point about NMN being unfamiliar to a lot of people is a fair one, and stories like yours go a long way in helping others understand what it can actually do for them.

If you ever need anything, we're always here for you.

-Samantha

Rated 5 out of 5 stars

Good products and excellent after sales service

I wasn't sure if the NMN/TMG products were making any difference, so I let myself run out. After a few days I definitely knew that my energy levels were down, along with sleep quality. By the time I restocked I was REALLY feeling the difference, so I'm not going to run out again that's for sure.
After sales service is swift, polite and friendly - plus they fix the problem within hours.

22 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Tracy,

Thanks for sharing this, running out was honestly the best way to find out how much NMN and TMG were doing for you. It's one thing to feel good, it's another to notice exactly what changes when it's gone, and that kind of proof is hard to argue with.

Glad our team could sort things out quickly for you too. That's exactly the kind of service we aim for.

If you ever need anything, don't hesitate to reach out.

-Samantha

Rated 5 out of 5 stars

Genius Sleep for the Win!

I have tried several sleep supplements over the last several years and while one finally did help me sleep, it did not provide the same overall calming effect I have experienced with Genius Sleep. I've struggled with inflammation and high cortisol for years but have a sensitivity to ashwaganda. The reishi mushroom extract adaptogenic in Genius sleep is a game changer when combined with these other well known sleep supplements! Not only do I sleep well, my mental clarity and temperament have improved throughout the day. Highly recommend!

31 July 2026
Unprompted review
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Reply from Simply Nootropics

Hi Lisa,

Thanks for sharing such a detailed look at your experience. Finding something that supports your body's calming response without triggering a sensitivity is such a relief, and it's great that Genius Sleep has fit so well alongside what you're already taking.

Stories like yours can really help others who are dealing with similar sensitivities figure out what might work for them.

If you ever need anything, we're always here.

-Samantha

Rated 5 out of 5 stars

Super impressed

Super efficient. I was about to run out of my Essentials Plus. I emailed, not really expecting a response, asking if my subscription could be sent early as I was about to run out in 3 days. Within the hour I had a response and my product had been shipped. Super impressed. Thanks to Summer 😁

20 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Jacqui,

Thanks for taking the time to leave this. Knowing you were cutting it close on your Essentials Plus and getting it sorted so quickly is exactly the kind of thing we love hearing, and I'll be sure Summer sees your shoutout too.

If you're ever in a pinch again, just reach out and we'll get you sorted.

-Samantha

Rated 5 out of 5 stars

Fantastic products and customer service

I am very happy with this brand, which I have been using regularly for close to 2 years. I have been on the MNM and the Vital Beauty, and at 54 years of age these are the only supplements I take. I don't think "I could live" without the MNM, as it delivers that energy that I need to sustain a very busy entrepreneurs' life. I love the mixed berry collagen powder too. It's hard to tell if it's doing anything, I do have shiny hair and clear skin though, and it is delicious to drink in the morning.

Another very important aspect is the customer service. It's always been spot on: responsive, professional and kind in the two times that I had to contact them.

I highly recommend this business, as it clearly is trustworthy business with some excellent products. I just wish they had more!

20 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Giovanna,

Thanks for sharing all of this, it really is lovely to read. Two years of consistency says a lot, and it's great that you've found products that fit so well into a life as busy as yours. Hearing that you've noticed changes in your hair and skin from the collagen is wonderful too, even small daily habits like that morning drink can make a difference over time.

We're also really pleased the support you received stood out to you. Getting that right matters a lot to us.

If you ever need anything, don't hesitate to reach out.

-Samantha

Rated 1 out of 5 stars

BEWARE Contaminated products!!

BEWARE: Paint and plastic contamination! If you have purchased anything in the metal jars, take a look inside the rim of the lid, every time you remove the metal lid it scratches the paint from the inside rim of the lid into your powder! I found lots of little flecks of orange paint from my jar of TMG longevity IN THE POWDER! My jar of NMN also had flecks of green paint. Look closely at under the rim of your cap and you will see the scratches in the paint and there will likely be paint flecks sitting in the rim of the lid. To top it off, my plastic spoon had a hair like slither of plastic peeling off it also.

13 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Timothy,

Thanks for taking the time to share this, and I'm sorry to hear about your experience with the paint flecks in your TMG and NMN powder.

We want to reassure you that our tins and the paint used on them are both food-grade and non-toxic. That said, we take reports like this seriously and don't take it lightly that this happened at all.

We've been in direct contact with you over email to get this properly sorted and make sure you're fully supported and taken care of.

If anyone else has questions about this, please reach out to us directly at hello@simplynootropics.com.

-Samantha

Rated 5 out of 5 stars

Amazing products and exceptional customer service!

I’ve only recently started ordering from Simply Nootropics and I’m already so impressed with both the products and the customer service.

I absolutely love the Mango Passion Vital Beauty Collagen as it tastes amazing and has quickly become something I genuinely look forward to having every day together with the NMN and TMG.

What really blew me away though, was their customer service. The mixer bottle that came with my first subscription order was accidentally smashed. I was devastated so I contacted them just to see if there was any way I could get another one. Summer was absolutely amazing and organised a brand new replacement bottle for me for free! I was amazed as I am still a very new customer.

Amazing products and even better customer service. Thank you so much, Summer and Simply Nootropics! ❤️

16 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Dee,

Thanks for taking the time to leave such a lovely review, it really made our day to read. So happy the Mango Passion collagen has become a daily favourite alongside your NMN and TMG, that flavour really is a winner. And Summer will be thrilled to know her help with the mixer bottle meant so much to you, she always goes above and beyond for our customers.

If you ever need anything at all, don't hesitate to reach out.

-Samantha

Rated 2 out of 5 stars

I used Genius Sleep

I used Genius Sleep. It arrived from new Zealand after a week.
Took it faithfully and did not even know I had taken a sleep aid !!! I didn't have any adverse effects because I didn't have ant effects!! Wasted my time and money.

10 August 2026
Unprompted review
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Reply from Simply Nootropics

Hi Becky,

Thanks again for sharing this, and we're sorry to hear you haven't seen results yet.

Just like with any supplement, results can vary quite a bit from person to person, and that's true for Genius Sleep too. A lot of it comes down to factors like overall health, stress levels, and daily routine. Most people notice more with consistent use, taken about an hour before bed with a bit of a screen free wind down beforehand, since that helps the formula do its job properly.

That said, if it's genuinely not working for you, you're fully covered under our 60 day money back guarantee, so please just email us at hello@simplynootropics.com and the team is always ready to help.

-Samantha

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