simply roasted crisps Reviews 465

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and delicious taste of the products, often highlighting their crunchiness and variety of flavors. Many appreciate that these snacks are a healthier alternative, being lower in fat and calories without compromising on flavor, making them suitable for various dietary needs. The ordering process is described as easy, and the delivery service is frequently noted for its speed and efficiency, with products arriving well-packaged. However, some people were dissatisfied with the delivery experience, citing instances where parcels were left in inappropriate places or not delivered personally despite being home. A few other people also felt that some flavors were not to their taste, or that the texture was not as crisp as expected, occasionally finding them stale or broken.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the delicious taste, crunchiness, and... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious taste, crunch, and... See more

Delivery service

People report positive experiences with delivery service, consistently praising the fast and efficient... See more

Order

Clients share positive opinions on order, with many expressing their intent to reorder soon and highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trying to snack more healthily and so glad to have discovered Simply Roasted. Always high quality, tasty, lower in fat and no nasties in the ingredient list. Tastes like homemade crisps would taste, i... See more

Company replied

Rated 5 out of 5 stars

Having recently had a heart attack my biggest struggle had been reducing/cutting out my fave snacks of crisps due to the high saturated fat and salt levels. Finding these i anticipated being unplesant... See more

Company replied

Rated 5 out of 5 stars

Got the taster pack just before christmas to try them out, sceptical about how good a traditional crisp could be if it wasn't fried. Blew me away really, great crunch and real nice variety of flavou... See more

Company replied

Rated 5 out of 5 stars

Simply Roasted Crisps 5 Stars. Royal Mail Tracked Delivery 0 Stars. I received an email from them saying parcel delivered to your safe place. Which I do not have followed by a photo showing my parc... See more

Company replied


Company details

  1. #21 of 88 best companies in Food Manufacturer

Written by the company

hi, we're simply roasted 👋 our triple cooked crisps give you everything you want - crunch, taste, satisfaction - & less of what you don't - calories, and fat.


Contact info

4.8

Excellent

TrustScore 5 out of 5

465 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Simply Roasted Crisps offers a range of…

Simply Roasted Crisps offers a range of crunchy flavours, with some hits and misses. The Duck and Hoisin flavour is enjoyable, though there's some confusion about its vegan claim. Sea Salt stands out as a top choice, but not everyone will enjoy the Truffle flavour. Delivery and packaging are commendable, but opinions on taste and texture vary. Prices are on the higher side, so checking reviews might help before making a purchase. Overall, a mixed experience but worth trying for those curious.

30 November 2024
Unprompted review
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Reply from simply roasted crisps

Hi Heru,

Thank you for the review and the feedback. Glad to hear that you were pleased with our packaging and delivery. I can confirm our whole range of flavours is vegan, including the duck & hoisin 😊

Hope you continue to enjoy our snacks!

Best wishes,
Taylor

Rated 5 out of 5 stars

Excellent service

Excellent service. Quality fell to the packaging. Bought as a little treat for my wife so can't comment on the quality. But 🤞

Update from the crispaholic 😁
"Excellent quality, really strong vinegar flavour, good crunch" 5*

23 November 2024
Unprompted review
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Reply from simply roasted crisps

Hey Mark,
Thank you for the great review. And praise indeed from the 'crispaholic' 😊
Keep snacking,
Juliet

Rated 5 out of 5 stars

Vanished

I never even got the chance to taste any! My son ate the lot and apparently loved every one of them 😂

31 October 2024
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Reply from simply roasted crisps

Hey Dorothy,
Oh no! You will just have to order some more ☺️
Keep snacking,
Juliet

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Excellent crisps. I've quickly become a regular customer, as their crisps are amazing.

4 November 2024
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Reply from simply roasted crisps

Hey Tamsin,
Thank you for the review and for being such a loyal customer.
Keep snacking,
Juliet

Rated 5 out of 5 stars

Simply Roasted crisps are absolutely…

Simply Roasted crisps are absolutely the bestest of the best. Nothing else compares. We couldn't get enough and we trailed round many wretched Waitrose shops to restock and they let us down. What better than to have easy ordering and HOME DELIVERY! What bliss.

29 October 2024
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Reply from simply roasted crisps

Hey Anthony,
Thank you for the review, that really made our day 😊😊
We like to think we are the best of the best and so glad you agree.
Keep snacking,
Juliet and a now very happy team

Rated 5 out of 5 stars

Lovely flavours

Lovely flavours, nice and crisp!

31 October 2024
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Reply from simply roasted crisps

Hey Sonia,
Thank you for the review, means a lot to us 😊
Keep snacking,
Juliet

Rated 5 out of 5 stars

The best crisps out there

The best crisps out there. Less fat and vegan.

23 September 2024
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Reply from simply roasted crisps

Hey Steve,
Thank you for the review 😍 Means a lot to us.
Keep snacking
Juliet

Rated 5 out of 5 stars

The crunchiest crisps ever

The crunchiest crisps ever! For me, the Sea Salt was the best out of the mixed selection bundle. I saved the Truffle flavour until last but was sadly a little disappointed with it. Perhaps I'm just not a truffle guy. Delivery was quick. Packaging was excellent.

26 September 2024
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Reply from simply roasted crisps

Hey Michael,
Thank you for the review 😍
The truffle aren't for everyone but so glad you enjoyed the rest.
Keep snacking,
Juliet

Rated 5 out of 5 stars

Lovely whol very crispy roasted crisps with no crumbs in sight.

Lovely very crispy roasted crisps with no broken ones unlike the supermarkets.
Loved the duck and hoisin flavour although I am not sure how they can be vegan if they have duck in them.
Will definitely order again ideal for coeliacs.

25 September 2024
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Reply from simply roasted crisps

Hey Carol,
Thank you for leaving us a review and we can confirm that no ducks were harmed in the making of our crisps 🦆😍🦆
Keep snacking,
Juliet

Rated 2 out of 5 stars

Not as good as the hype

I'm sorry.I was really hoping that these would be the next great thing. They're not. They're so hard, they lose the right to be called crisps. They're like biting into concrete. The flavours also leave a great deal to be desired. I bought the mixed box and I'll be honest after trying 2 bags I gave them away, and none of the people I gave them to enjoyed them either. I didn't personally have a problem with the size of the bag, being on a healthy eating journey the size was fine.
If they had actually been nice I would have gotten over the price, there is no getting away from the fact that they ARE expensive. The problem is, on all of the ads the comments that are available all say that these crisps are wonderful. The comments are not at all representative of the reviews on Trustpilot. I would say to anyone check the Trustpilot reviews rather than the Facebook comments you'll see a big difference.

23 September 2024
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Reply from simply roasted crisps

Hi Kate,
I am sorry that you were not happy with the crisps that you received. I am glad to see that 4.7 stars on Trustpilot disagree with you. Drop me a line at hello@simplyroastedcrisps and maybe we can change your mind 😊
Keep snacking,
Juliet

Rated 5 out of 5 stars

Great crisps

Great crisps; don’t taste low fat or low salt; highly recommend

29 August 2024
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Reply from simply roasted crisps

Hey Jon,
Thank you for the review 😍
Keep snacking,
Juliet

Rated 5 out of 5 stars

I love these fabulous crisps!!

I love these crisps! They taste yummy so crunchy and tasty and do not taste like diet crisps just high end crisps 😋 The pick and mix is a fantastic idea as everyone has their favourites! This is my second box of pick and mix and definitely won’t be my last!! Keep up the excellent work Simply Roasted!!

28 August 2024
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Reply from simply roasted crisps

Hey Beverley,
Thank you for the great review. Our MD was particularly pleased as it was his idea to have the pick and mix, you have made his day😊
Keep snacking,
Juliet

Rated 5 out of 5 stars

Best crisps ever eaten including all…

Best crisps ever eaten including all the luxury brands. New go to crisp in this household. Easy to order and also fast delivery.

23 August 2024
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Reply from simply roasted crisps

Hey Carla,
Thank you for the great review 😋
So pleased we are now your family favourite.
Keep snacking,
Juliet

Rated 5 out of 5 stars

Delivery Excellent

Delivery Excellent. Love the Cheese flavour. Not a fan of the BBQ flavour.

24 July 2024
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Reply from simply roasted crisps

Hey Trevor,
Thank you so much for the review. Sorry you weren't a fan of the barbecue, at least you have 6 other flavours to satisfy your tastebuds 😋
Keep snacking,
Juliet

Rated 5 out of 5 stars

These crisps are soooo good and having…

These crisps are soooo good and having a subscription makes it even better. I never run out! Easy website to use, great customer service. What more can a person want

30 July 2024
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Reply from simply roasted crisps

Hey,
Thank you so much for the lovely review, it has made our Monday morning so much better 😍
Indeed what more could you ask for 😊😊
Keep snacking,
Juliet

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