Would have given 5 stars, but some of their tablets are huge. Why do they have to be so big when competitors do them smaller? There’s a Magnesium one I tried, might as well try and swallow my cat.
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Review summary
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Reviews shaping this summary
I've been a customer of SS for many years for their glucosamine supplement. It's the first time that I've purchased marine collagen 1500mg but I'm disappointed with the size, shape and fishy taste of... See more
Company replied
I thought it was too good to be true, paying half price for these. I ordered two bottles at the cheaper price, but on receipt found they have a short shelf life which means I won't have finished them... See more
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I have requested that all orders stop as my 95 year old mother is overwhelmed with pills. They said, after several phone conversations and an inquiry, that they have discontinued all orders. BUT my... See more
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Company details
About Simply Supplements
Written by the company
Simply Supplements is one of the largest vitamin and supplements suppliers in the UK.
Today we offer over 300 different products including glucosamine, fish oils and CBD, direct to your doorstep with a Price Match guarantee to make sure you never pay more.
Contact info
Simply Supplements, PO Box 1330, PE2 2PW, Peterborough, United Kingdom
- 0800 988 0292
- customercare@simplysupplements.co.uk
- simplysupplements.co.uk
3.9
Great
55K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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The best but not the cheapest
The best but not the cheapest. I want outstanding service and top quality products, I'm prepared to pay for them. If you're not ,,, good luck.
20 June 2023
Items arrived quickly.
18 June 2023
Easy to order on line
Easy to order on line, fast well packaged delivery, great service all round, thanks.
21 June 2023
Prompt delivery of goods ordered.
20 June 2023
Good service
13 June 2023
Good work.
Good value for money and prompt international delivery.
Thank you, Simply Supplements.
20 June 2023
Ive been using SS for many many years…
Ive been using SS for many many years and will continue for many more , can't fault you in any way thank you SS
20 June 2023
Always prompt delivery
13 June 2023
..disappointed […]
* Hi!
* Sorry to say but the content/`menu` of Simple Supplement has gone downhill quite a lot since the beginning of your online healthy store.
Still during 2010`s it practically never happened that the products/tabs you had had long time at your selection, would suddenly been drawn of the chart.😳That time you even had a steady `Buy One, Get One Free` bargain, beside free shipping even outside UK.
* This time I ordered Ashwagandha, Vitamin-D, Valerian and Chromium but got only the last one! Even Vitamin-D -which in my view is the very basic vitamin/nutrition- was not able to be ordered.. outside of the UK- {..hmm}.🙄
* Even if your staff is friendly and work quickly, but when the customer/s dont get anylonger the product they`ve been ordering from you for years (since 2008 in fact..), it push the disappointed customers to shop at other healthy store. Thus the question is, will they ever return back to Simple Supplements. .🧮 🤔
18 June 2023
Reply from Simply Supplements
Good Morning,
Thank you for getting in touch with us.
I am sorry to hear that the products you were wishing to order are not available at the moment. If they were removed from the basket at the checkout stage this likely means that the product is temporarily out of stock in our Madrid warehouse, rather than is not being available to order outside of the UK.
Unfortunately you have not left any details to access your account to help any further with this. I kindly ask you to get in touch with us directly at customercare@simplysupplements.co.uk and we will be more than happy to assist you further.
Once again, please accept our apologies for any disappointment and inconvenience caused.
Kind Regards,
Suzie Hopkins
Very satisfied with your products
13 June 2023
Would recommend Simply Supplements
Have used Simply Supplements before. Good offers and products with a very prompt delivery service.
13 June 2023
Quick delivery on simply supplements…
Quick delivery on simply supplements part not so good on the carrier.
Goodprices
19 June 2023
Brilliant and professional Company
Friendly staff when phoning up. Easy to order order on the internet.
Good value supplements
I have been using Simply Supplements for years and have never had a single complaint.
20 June 2023
Excellent all round
Good service. Excellent product. Easy to order on-line. Fast delivery.
13 June 2023
Use a better delivery service
20 June 2023
Reply from Simply Supplements
Good Morning,
Thank you for your recent review.
I am very sorry to hear your disappointment over the delivery of your recent order. Please be assured that we log all complaints with Yodel as feedback, and to the relevant department internally for future consideration. I do apologise for any inconvenience caused by this.
Unfortunately you have not left any details to access your account to help any further with this. I kindly ask you to get in touch with us directly at customercare@simplysupplements.co.uk and we will be more than happy to assist you further.
Once again, please accept our apologies for any disappointment and inconvenience caused.
Kind Regards,
Suzie Hopkins
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