Simpson Millar - Cardiff Reviews 7

TrustScore 4.5 out of 5

4.3

Brunel House, 2 Fitzalan Road, CF24 0EB Cardiff, GB


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Rated 5 out of 5 stars

Although outcomes are never guaranteed, it helps when working with a solicitor if they are able to clearly explain the relevant processes and the steps you will have to follow in lay terms. We engaged... See more

Company replied

Rated 5 out of 5 stars

Fantastic I jury claim support from Simon. Couldn't have been more informative and professional. Claim took over 3 years but he didn't give up and made sire the best barrister to support the case was... See more

Company replied

Rated 5 out of 5 stars

Taking our case on when many wouldn’t Fought our corner 💯 Kept us fully informed at every aspect Cannot express our gratitude enough nothing was to much trouble Simon Rosser was simply the most... See more

Company replied

Rated 5 out of 5 stars

In negotiation concerning the payment award,Simpson Millar showed persistence, patience,and willingness to work for us over the long haul. Communication was excellent, updating us on a regular basis t... See more

Company replied


Company details

  1. #73 of 81 best companies in Law firm
  2. #53 of 58 best companies in Lawyer
  3. #124 of 155 best companies in Legal Services
  4. #33 of 36 best companies in Personal Injury Lawyer

Written by the company

We’re a national law firm, providing trusted, expert legal advice to consumers and businesses across England and Wales. We’re home to some of the country’s top dedicated legal experts, with specialists in areas including Personal Injury, Medical Negligence, and Education. We pride ourselves on being friendly, approachable and speaking to clients in plain English, rather than legal jargon. We’re also committed to ensuring there are no hidden costs for our clients, and tailoring our services to suit each client’s unique needs.


Contact info

  • Brunel House, 2 Fitzalan Road, CF24 0EB, Cardiff, United Kingdom

  • 02920 608 193

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

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Rated 5 out of 5 stars

An excellent service from Ffion Davies

Although outcomes are never guaranteed, it helps when working with a solicitor if they are able to clearly explain the relevant processes and the steps you will have to follow in lay terms. We engaged Ffion Davies in a matter relating to education and her communication was clear and concise. We felt supported throughout, Ffion's approach was practical and pragmatic, and her expertise was clear and reassuring. Ultimately we got the result we needed, although I feel that we were prepared for all eventualities. Fee structures were clear and transparent, and overall a wholly positive experience - we would have no hesitation to recommend both Ffion and Simpson Millar.

3 February 2025
Unprompted review
Simpson Millar  - Cardiff logo

Reply from Simpson Millar - Cardiff

Thank you for sharing your experience. We’re so pleased to hear that Ffion Davies provided clear and concise communication, making sure you understood each step of the process. We know how important it is to feel supported when dealing with legal matters, and it’s great to hear that Ffion’s guidance helped you feel prepared for all possible outcomes.

It’s also good to know that our fee structure was clear and transparent from the start, as we always aim to provide honest and open advice. Most importantly, we’re delighted that you achieved the result you needed.

I’ll be sure to pass your kind words on to Ffion. If you ever need legal support again, we’d be happy to assist.

Wishing you all the best,
The Simpson Millar Team

Rated 5 out of 5 stars

Persistence paid off.

In negotiation concerning the payment award,Simpson Millar showed persistence, patience,and willingness to work for us over the long haul. Communication was excellent, updating us on a regular basis to make sure we hadn't been forgotten. Their persistence paid off,and I would like to thank them for the professional and friendly manner in which they handled the claim.

23 July 2024
Simpson Millar  - Cardiff logo

Reply from Simpson Millar - Cardiff

We're delighted to hear that our persistence and patience were key to securing a positive outcome for your claim. At Simpson Millar, commitment to client service includes regular updates and dedicated efforts over the long haul, ensuring you never feel overlooked. It's rewarding to know that you appreciated the professional and friendly manner in which we handled your case, and thank you for taking the time to leave your feedback.

Your feedback highlights the importance of perseverance in our work, and we are thankful for your recognition. Should you require assistance again in the future, or know someone who does, please don't hesitate to reach out to us.

Wishing you all the best,
The Simpson Millar Team

Rated 5 out of 5 stars

Excellent solicitors!

Consistent and friendly communication, very professional and managed my expectations well.

30 March 2023
Unprompted review
Simpson Millar  - Cardiff logo

Reply from Simpson Millar - Cardiff

Thank for taking the time to leave Simpson Millar a 5 star review, we are happy to hear you are happy with our service.

We wish you all the best for the future,
The Simpson Millar Team.

Rated 5 out of 5 stars

Fantastic I jury claim support from…

Fantastic I jury claim support from Simon. Couldn't have been more informative and professional. Claim took over 3 years but he didn't give up and made sire the best barrister to support the case was given. Damages awarded and case won. Thank you.

6 February 2023
Unprompted review
Simpson Millar  - Cardiff logo

Reply from Simpson Millar - Cardiff

Thanks for this Joe, We're really glad that Simon was able to help you and you got a successful outcome. All the best for the future Chris

Rated 5 out of 5 stars

Compensation

Taking our case on when many wouldn’t
Fought our corner 💯
Kept us fully informed at every aspect
Cannot express our gratitude enough nothing was to much trouble
Simon Rosser was simply the most helpful and didn’t give up on our behalf
Thank you

1 December 2022
Simpson Millar  - Cardiff logo

Reply from Simpson Millar - Cardiff

Thank you for your kind words we really appreciate it. We are really glad that Simon was able to help you and that his tenacity got you the result you deserved. All the best Chris

Rated 5 out of 5 stars

Thank you Sonia Urfa for your hard work…

Thank you Sonia Urfa for your hard work and support. Great service

15 February 2022
Unprompted review
Simpson Millar  - Cardiff logo

Reply from Simpson Millar - Cardiff

Hi Abdo, thanks for rating us 5*s. I'm really pleased that Sonia was able to provide such a good service. Best wishes, Laura

Rated 5 out of 5 stars

Simpson Millar give a first class personal service

Simpson Millar have been handling a claim for me for two years. They have given me excellent service from the start and Gavin Evans has kept me up to date all the time and responded to my messages immediately. First class company

23 September 2020
Unprompted review
Simpson Millar  - Cardiff logo

Reply from Simpson Millar - Cardiff

Hi,

Thank you for taking the time to leave a review. I'm pleased Gavin was able to provide such a good service.

Many thanks,

Laura Holdsworth
Client Experience Manager

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