Customer Service is. Excellent with this company I e changed my order a couple of times and it’s done immediately and email answered very quickly. The dry food I buy for my Dog de Bordeaux is very goo... See more
Company replied
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See what reviewers are saying
Wonderful dried food. Tried many sensitive brands for our labrador until Simpsons was recommended to us by a colleague. Since trying this he is now fit and healthy and no longer experiences any p... See more
Company replied
Good food, quick service, what's better than that? Our lad, a Street Dog from Bulgaria, who was rescued by an excellent Shelter, Streethearts BG, run by two English folk, with other excellent helpers... See more
Company replied
I've had cats for 30 years, and this is the best catfood I've ever used. Nutritious, natural ingredients, and our cats love it (even the finicky ones). They offer plenty of variety and some organic op... See more
Company replied
Company details
- #59 of 94 best companies in Animal feed shop
- #153 of 266 best companies in Pet shop
Written by the company
Simpsons Premium is a independent, family owned and run business founded in 2009. Providing natural, complete dog and cat food ranges of dry food, wet food and treats. With the help of leading nutritionists, we have created a wide range of wet and dry food with your pet in mind, taking into consideration their health, wellbeing and dietary requirements. For dogs, we have varying flavours of sensitive, grain-free, Organic and high-meat dog food, as well as puppy food that provides all the nutrients for a growing dog. For cats, we have wet and dry food made with a range of healthy ingredients, as well as an organic wet adult food that will give your feline a balanced, natural diet. The products do not contain any artificial colours, flavours or preservatives and this also includes the raw ingredients.
Contact info
Unit 17b Makerfield Way , WN2 2PR, Wigan, United Kingdom
- sales@simpsonspremium.com
- simpsonspremium.com
4.7
Excellent
909 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great!
Great service and so quick with delivery. Like the new subscription option too!
26 September 2025
Reply from Simpsons Premium
Thank you for your kind review Sue. The subscription has been a popular addition! x
Fantastic dog food,she loves it!
Fantastic dog food,it keeps my girl in great shape.my order always arrives quickly, and I love the loyalty points.
28 August 2025
Reply from Simpsons Premium
Thank you for your kind review Anne. Really pleased to hear you are pleased with everything x
My dog loves his food!
My dog loves the wet and dry food!!He now eats everything i give him.
28 August 2025
Reply from Simpsons Premium
This is great to hear Alex. Thank you for taking the time to review x
Been using Simpsons premium for over…
Been using Simpsons premium for over ten years now, best by a country mile, unbeatable.
28 August 2025
Reply from Simpsons Premium
Thank you for your lovely review James and for your loyalty to the brand. We really do appreciate it x
Very good quality food
Our GSP Flynn has been on Simpson’s food since he was a puppy. It is of very high quality, easy to digest and he thrives on it. The food is easy to order and always arrives promptly.
27 August 2025
Reply from Simpsons Premium
Thank you for your kind review Susanne. We are pleased to hear your dog is loving the food and you find the online ordering easy x
Good food
Good food, have fed for a few years now. Dogs enjoy and in good condition. Very good service as well.
28 July 2025
Reply from Simpsons Premium
Thank you for your kind review Caroline. We are pleased to hear your dogs enjoy the food x
We love Simpsons food
We love Simpsons food! It’s no rubbish formula means our dog and cat get all the nutrition benefits without the yucky bulking stuff, leaving them healthier and happier.
26 June 2025
Reply from Simpsons Premium
Thank you for your kind review Claire x
My dogs love the lamb and rice recipe…
My dogs love the lamb and rice recipe and the air dried treats .
26 June 2025
Reply from Simpsons Premium
We are pleased to hear your dogs are loving the new lamb recipe and treats x
Reply from Simpsons Premium
Thank you for your kind review Christopher x
Reply from Simpsons Premium
So pleased to hear this Amanda. Thank you for taking the time to review x
first class service as always
first class service as always, great dog food all my dogs from pups to old age, never had a problem with it,
27 May 2025
Reply from Simpsons Premium
Thank you for your kind review John. We are pleased your dogs are doing well x
The order arrives quickly and the food…
The order arrives quickly and the food (cat wet and dry) is such good quality I wouldn't want to feed my cats anything else.
27 May 2025
Reply from Simpsons Premium
Thank you for your kind review. We are pleased to hear your cats are loving the food x
Fantastic service as always
Fantastic service as always, our pooch loves the food and has being having it since he was a pup he is now nearly eight and is still loving it and also as healthy as ever which is very much down to having a good diet.
27 May 2025
Reply from Simpsons Premium
This is great to hear and thank you for your loyalty to the brand and taking the time to review x
Excellent service
Order is usually delivered after one day with no delivery charge and my dog loves this food.
27 May 2025
Reply from Simpsons Premium
Thank you for your kind review Paula we are pleased to hear your dog is loving the food x
5* Customer Support
We’ve only just started my whippet on the Simpsons Premium Chicken & Potato, and he immediately ate the portion I gave him, and he’s a very fussy boy! I will definitely update my review with how he does after a few weeks - I have a good feeling it will still be positive.
This review is mainly for the customer service I received via Instagram. Super friendly, helpful, and keen to know how he got on with the food when he eventually tried it.
I have seen a few reviews criticising the customer support, but I couldn’t have asked for better. Really hoping my whippet does well on this food long-term! 🤞🏻
23 May 2025
Unprompted review
Reply from Simpsons Premium
Thank you for taking the time to review Lewis and hope your dog is doing well on the Chicken & potato x
Simpsons cat food now has no stock !!!
I have purchased Simpsons cat food for the last 4 years now out of stock why without any explanation trusted this company.
15 May 2025
Unprompted review
Reply from Simpsons Premium
Sorry to see the review David. I have emailed twice since the tins came back in stock a couple of weeks ago - not sure if you have received the emails as you haven't placed an order as of today 3/6/25. I thought with you leaving the review it may have been urgent.
Best catfood I've ever used
I've had cats for 30 years, and this is the best catfood I've ever used. Nutritious, natural ingredients, and our cats love it (even the finicky ones). They offer plenty of variety and some organic options (more of that please). Delivery is always quick and reliable. It's a pleasure to support smaller and more personal businesses. Highly recommended.
27 April 2025
Reply from Simpsons Premium
Thank you very much for your kind review. We are pleased to hear that your cats are doing well and you are happy with the choices. Send through an email to sales@simpsonspremium.com next time you place an order and we will include some complimentary cat treats for them to try x
Excellent service and product
Excellent service as always of a brilliant product which my senior dog loves. Thank you.
26 April 2025
Reply from Simpsons Premium
Thank you for your kind review Mr Curtis x
Have always used this food
Have always used this food - the dogs love it. Always an excellent service too
27 March 2025
Reply from Simpsons Premium
Thank you for your kind review x
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