Customer Service is. Excellent with this company I e changed my order a couple of times and it’s done immediately and email answered very quickly. The dry food I buy for my Dog de Bordeaux is very goo... See more
Company replied
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Customer Service is. Excellent with this company I e changed my order a couple of times and it’s done immediately and email answered very quickly. The dry food I buy for my Dog de Bordeaux is very goo... See more
Company replied
Wonderful dried food. Tried many sensitive brands for our labrador until Simpsons was recommended to us by a colleague. Since trying this he is now fit and healthy and no longer experiences any p... See more
Company replied
Good food, quick service, what's better than that? Our lad, a Street Dog from Bulgaria, who was rescued by an excellent Shelter, Streethearts BG, run by two English folk, with other excellent helpers... See more
Company replied
I've had cats for 30 years, and this is the best catfood I've ever used. Nutritious, natural ingredients, and our cats love it (even the finicky ones). They offer plenty of variety and some organic op... See more
Company replied
Simpsons Premium is a independent, family owned and run business founded in 2009. Providing natural, complete dog and cat food ranges of dry food, wet food and treats. With the help of leading nutritionists, we have created a wide range of wet and dry food with your pet in mind, taking into consideration their health, wellbeing and dietary requirements. For dogs, we have varying flavours of sensitive, grain-free, Organic and high-meat dog food, as well as puppy food that provides all the nutrients for a growing dog. For cats, we have wet and dry food made with a range of healthy ingredients, as well as an organic wet adult food that will give your feline a balanced, natural diet. The products do not contain any artificial colours, flavours or preservatives and this also includes the raw ingredients.
Unit 17b Makerfield Way , WN2 2PR, Wigan, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very prompt delivery, and great quality feed.
I consistently receive my order the next working day, and people regularly comment on the great condition of my dogs fur.

Reply from Simpsons Premium
Good loyalty scheme and brilliantly efficient delivery. And the food suits my dog very well

Reply from Simpsons Premium
Great service always arrives on time career are always professional

Reply from Simpsons Premium
Website easy to use and always very quick delivery, very pleased.

Reply from Simpsons Premium
The best food for your dog. Tobys breeder recommended it and he still does well on it. No nasties in it to upset him.
Simpson’s also deliver promptly and efficiently. Great company!

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Reply from Simpsons Premium
High quality food, loved by all my dogs (GSD, Giant Schanuzer, spaniels) of varying ages. Quick dispatch and well packaged.

Reply from Simpsons Premium
Huge fall in quality. Contacted Simpsons who said nobody else has reported this yet they say exactly the same here to somebody else. I've bought Simpsons for years and have always thought the quality excellent but that's changed and I wont be buying again.
Thanks for your response. However, I still feel the quality is not what it was. There is too much 'water with thickening agent', large lumps of gristle and 'tubes'. I have never encountered this with Simpsons before, and I've fed alot of this product. I remove these and large amounts of the thickened water before serving which reduces the amount of good stuff in a tin. My boys love Simpsons food but, as a pensioner, I am unhappy that the amount of 'good stuff' is reduced in a tin as this makes it more expensive for me. I appreciate your loyalty scheme and the discounts you offer and your speedy response to my email but sorry Simpsons it doesn't alter the fact that our last delivery was a disapointment.

Reply from Simpsons Premium
BEEN WITH YOU A WHILE NOW
ALWAYS FAST EFFICIENT SERVICE
THANKYOU
DI

Reply from Simpsons Premium

Reply from Simpsons Premium
Fast efficient service as always and top quality sensitive dry dog food:

Reply from Simpsons Premium
Service is good food arrives in a timely manner. Just one critisume it would be nice to receive emails again saying your order has been dispatched. I have been a customer for many years and now we’ve got a different courier we don’t know when it’s being delivered.

Reply from Simpsons Premium
Have used Simpsons premium for a number of years, dogs do well on it. Delivery is prompt.

Reply from Simpsons Premium
The wet food for our senior dogs has kept their digestion excellent. Before they had this food they did have digestive problems. We also thought the kibbles were perfect, but they became too expensive for us.

Reply from Simpsons Premium
Simpson’s cat & dog food is an excellent product been using Salmon and Potato on my gundogs for years & the delivery/packing matched it!

Reply from Simpsons Premium
Quick delivery, well packaged, easy ordering and good loyalty scheme but most of all my dog loves the simpsons sensitive range.

Reply from Simpsons Premium
Dogs love them not too expensive, prompt delivery quality product happy owner

Reply from Simpsons Premium
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