Simrad Yachting Reviews 

I was very impressed with my experience on the Simrad Yachting site. The products were listed in a logical fashion and easily understandable. The cart & checkout was simple and effective. I received my order in much less time than I expected. The order was complete, well packaged and exactly what I ordered.
Overall, a great experience and I will oder from them again!

Support is very frustrating, customer service doesn’t seem to be a priority!

I have sent 5 emails to request an RMA for a product I purchased and need to return. I have not received a response and have been unable to contact anyone at simrad to provide a solution.

Have always been very happy with Simrad products and service!

The product was just as described. The order process was quick and easy and the shipping was incredibly fast. All in all a 5 star experience

Fast service. Received in 2 days!

The stuff came accurately and quickly. I was unable to order a whole new set of three is20 suncovers as the site would not accept any other quantity than one. Why not sell three in the same box?

Great item! A+

Very friendly and educated in all aspects of there equipment. Very happy with tech support and service. Received equipment very fast and worked as should.

I ordered a gimbal bracket for a cruise 9 fish finder and got a gimbal bracket for a cruise 7. it is no good for me I need it for a cruise 9. I've tried contacting you thru your web site 3 TIMES but nobody responds. still trying to figure out how to get the right one. 111 After they answered the review got 1 email from them answered there question the same day witch they already had then NO more replies. NO phone # to call them. still can't use fish finder. there customer service is VERY BAD

Great product, easy to install. More photos would have been on the website.

no product delivered.
no email saying it was shipped
is it shipped?
you guys are the worse...

I ordered the newer NSX 12” unit and was shipped the older XSE 12” unit. Tried to reach out to Navico and was told they are only taking email inquiries. Very poor customer service response and no one has reached out to me after 2 weeks to resolve my issue. I will never buy Simrad again after this incident. I have resorted to filing a claim thru my Credit Card company since I cannot get any help from Navico.

Excellent service. Excellent quality. Part came on time. Was exactly what we ordered and were needing to repair damage on the boat.

I’ve been trying to get in contact with customer service regarding shipping of my items and no response to emails and no contact number to reach an actual person horrible .

I received my transducer in record time and very easy to order right off the website. Their e-commerce did not take my debit card but did take my credit card. Not a big deal, and it was probably my small town bank to blame.

I would do business with Simrad again when I need parts.

Item ordered was not the item shipped. Nobody can process a refund /RMA via phone. Web orders require email to be sent to the order department and nobody replies to the emails. Simrad retains the right to substitute items at will. Buyers beware!

Customer service really was awesome. It was frustrating trying to figure out what systems would work together with simrad and lowrance but they were great and figured it out. Thank you so much.

I purchased two units from you, both need an update. I am now required to purchase a cable to connect to my laptop which cost over $169. The tech was no help, West Marine (tech referred) can't do a thing. I asked if it is safe without the update on two occasions, no response back.