Simstropicalfish Reviews 125

5 star , didn’t have my Oscar order so replaced it with an even more expensive Oscar replacement , great communication also. Also received a red neck sevrum which is in excellent condition on arriva... See more

After receiving the wrong fish a few times due to genuine mistakes, Simstropicalfish went above and beyond to put things right. They stayed in touch throughout, kept me updated when they really didn’t... See more

I paid for clawed frogs of different colours, but I was sent two the same colour. I queried this twice online (no phone number available), but in both cases I received no reply. The frogs themselves... See more

I ordered a Siamese fighting fish from Sims Fish and honestly couldn’t be happier! The communication from start to finish was brilliant, Jimmy kept me updated every step of the way and was super... See more

I purchased five vampire crabs for my son. They are super cute and extremely colourful and vibrant. They arrived on time and very carefully packaged. Jimmy at Sims was extremely helpful and went above... See more

Excellent and the best service for an online fish retailer. Really helpful service. This was my 3rd order from sims. Fish are delivered by registered courier and arrive well packaged with heat pa... See more

I recently gave Sims tropical fish a five star review after a great experience when I ordered some angel fish. I now think I should give another 5 star review for my latest order. I decided, fo... See more

I had an absolutely amazing experience with Sims. Although the live fish I originally ordered was out of stock, their team reached out to me immediately and clearly explained my options, including wai... See more

I have been using Sims for about 4 years for my tropical fish and find the service, prices and definitely the quality of the fish to be amazing. I ordered some fish just before Christmas and they... See more

Ordered live fish, unfortunately a wrong fish was sent in error….. BUT… upon a quick phone call, the guys were so apologetic and rectified the mistake straight away and proceeded to send out the corre... See more

I’ve used SimsTropical a few times, and recently I ordered a Flowerhorn fish. The fish I received was very healthy and exactly what I wanted. This online fish store offers a wide variety of sp... See more

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Sims Tropical Fish! I can’t recommend this supplier highly enough. They’ve provided me with some of the most stunning and rare fish I’ve ever seen — includin... See more

A superb all round fantastic service. Purchased a Golden Oscar, arrived next day courier. Well packaged and lovely fish. Thanks very much, will use permanently now. Thank you so much 🐟

Ordered tropical fish from Sims. Arrived exactly on time. Fish very healthy looking and very well packaged with heat packs and multiple layers of protection. Would definitely use Sims again.

Outstanding customer service Great from the order going in to the delivery of the fish. Fish arrived packaged really well with heat packs etc… Been a pleasure to deal with will definitely use aga... See more

Great tropical fish company! Jimmy took the time to call me and discuss my order. Explained one was out of stock so said he would sent out replacements of various colours so I could brighten my tank.... See more

Ordered one large discus fish and was sent two smaller ones. They were the right colour strain but not what I ordered. I don’t know how you run a business if you are sending the customer something to... See more

Good communication replied to all my enquiries delivery was great.The fish were fine very healthy cost a little more than some sites but you get what you pay for top quality fish would use again.

I ordered six synodontists they said the size was 5 To 7 mm they were more like double that and the best part about it is is that I ordered them before or for someone else another company and they se... See more

Perfect, fish were healthy and still thriving weeks later- exact number and species of fish. not a single one has died which is alot better than a normal local fish shop. would highly recommend

Received my order this morning which consisted of a pair of Apistogramma, an L134 Pleco and 10x tetra. Fish arrived in a very clean and tidy looking polystyrene box which had insulation... See more

Amazing customer service!!! Fish arrived in great condition and are thriving in my tanks. I will only buy from Sims tropical from now on, no where has ever come close to the all round experience I've... See more

Received my second order from sims tropical fish about a month ago. In july I ordered a pair of apistogrammas and they are thriving now. This time I ordered some bettas. Again, my order arrived on tim... See more

Must admit at first i was worried getting fish delivered , was worried any would be dead on arrival , but had 3 orders now on diffrent days and all have been perfect . Packaged well delivered on day... See more

Second order from this supplier and for the second time I was supplied with fish I hadn’t ordered. No response to my email. Wont be ordering from them again.

i brought 10 fish from sims and they all came healthy and good quality i would highly recommend sims to everyone they are very helpful and all round trustworthy place to perches your fish

Lovely fish safely delivered, great people on the phone,they keep you updated on any orders they don’t have in at the time, I will continue to use them.

I have used Sims a few times to purchase fancy goldfish. They have always delivered on time. Most of the fish have been superb but if any are not as ordered they have replaced immediately. Jim in cust... See more

recently purchased a Super Red Dragon flowerhorn fish from Sims Tropical and the experience was brilliant from start to finish. The communication was excellent; after placing my order, Jimmy messag... See more

Wow amazing great service my wife and I are delighted with the pair of stingrays they are amazing quality. We can't wait to get more a big thank you to the manager very professional a kind

I would 100% recommend Sims Tropical Fish, from my initial phone call with the owner Martyn it was professional, i found him very knowledgeable and extremely helpful. I purchased a Malaysian Golden Cr... See more

I have ordered a few times from Simstropical and have not been disappointed. I keep a very large 702L cichlid tank mainly featuring parrotfish - it’s thanks to simstropical that I was able... See more

Fish turned up on time and date alive and well beautiful packed with a hand warmer brilliant communication from the team and a phone call 5 ⭐

I have ordered fish on two occasions now. Fish were well packaged and delivery fast and timely. On both occasions fish arrived alive and appeared healthy. Unfortunately on the second occasion however,... See more

Not sure why SIMS tried to have my review taken down, maybe if you spent the same energy checking the fish you send out i wouldn't have dead fish and empty wallet. Ordered 3 female and 1 alien male... See more

3 Oscar and 1 L1 Pleco arrived in perfect health and on-time Sims allowed me to change my order onece I placed it, 5 stars

Should have looked here before i used em.lol hope ypu STAY WELL AWAY 1 week late 3 diffrent delivery dates ...shit show ... think its run by kids tfying to make some cash DO NOT USR

Easy to order arrived a couple of days later and fish as normal in immaculate condition. Brilliant customer service thanks team sims.

Or again from sims and once again fantastic i definitely it order again i hope they send me 10 free big clown loach's fantastic

Have order a few times from Simstropicalfish and the service has always been great. I have only had one issue which was quickly dealt with by Jimmy (thank you !). All in all great service and a nic... See more

Tropical fire eel arrived today, in a well heated box. Well packed and a lovely healthy fire eel. Well pleased and will continue to buy with confidence

Fast delivery. Bigger fish than advertised. Which was great Clean crisp bar silver dollars!

I paid £120 for a live fish order, £30 for insured delivery. From this entire order I have received six coral platy only. The zebra loaches all arrived d... See more

Amazing fish African cichlids supper fast well packed easy websit to order from will use again

Everything arrived on time, all the fish were just as described and all seem to be very healthy and well, 10/10 service here, would definitely recommend to anyone thinking about getting some tropical... See more

My fish arrived three days ago, they came on time and I was able to track the delivery van once it had set off. They are very healthy, happy and beautiful fish. I would 100% recommend Sims.

All the fish arrived and good health once again would recommend to anyone ordering fish. Thanks Sims tropical fish

Always find sims good to deal with,fish always healthy and extremely well packed,excellent customer service provided on this occassion by Jimmy would definitely use again

Absolute great experience and the order arrived promptly, can't fault the fish, they are healthy swimmers :) wouldn't shop anywhere else for my fish.

Absolutely awful service. I have ordered 3 times from this company.First time my fish never arrived and some lame excuse as the courier had mis routed them. I tried them again a few months later and t... See more

I put in a large order with Sims - 6 x LF minnows 6 x Galaxy Danios 1 x Snow White Bristlenose Pleco 1 x Panda Telescope Butterfly 1 x Giant Oranda On delivery the bag containing my... See more