Sincere Sally Reviews 

609
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning quality and exquisite design of the jewelry pieces, noting that they look truly gorgeous and feel very comfortable for daily wear. Many consumers also appreciate the remarkably fast shipping times and the exceptionally lovely, careful packaging when their orders finally arrive at their destinations. However, some people mentioned recurring issues with customer service responsiveness, unhelpful replies, and significantly delayed deliveries. Some reviewers were not happy with unexpected product defects, such as missing stones, incorrect sizes, or premature tarnishing occurring after only a couple of wears.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the stunning designs, gorgeous... See more

Quality

Consumers find quality to be positive, frequently describing their rings and jewelry as stunning, gorgeous,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the quick response times,... See more

Order

Users describe ambiguous interactions with order experiences, as many consumers report frustrating delays,... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised swift shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To begin, great website! I ordered a ring that is as stunning in real life as in the pictures/videos, if not better. The delivery did take a lot longer than stated (nearly two months to my country, wh... See more

Rated 4 out of 5 stars

Absolutely love the stone. But the silver, which was not stamped 925, has turned a copper color. Ive only owned 1 month. Is there a way to clean the band?

Rated 5 out of 5 stars

Sincere Sally has the best quality jewelry that is STUNNING! Not only do they have amazing pieces, but they ship to you quickly and the staff are so lovely and helpful. I cannot recommend them enough!... See more

Rated 5 out of 5 stars

I absolutely love the pieces I received! I wear them every day, and the ordering process was quick and easy. These are perfect for daily wear, and I’ll definitely be ordering more in the future. 100%... See more


Company details

  1. Jewellery shop
  2. also in
  3. Activewear shop
  4. Clothing Shop
  5. Ladies' clothes shop
  6. Swimwear shop

Written by the company

Sincere Sally was established in 2018 by young aspired fashion and jewellery designers, a brother & sister duo. The brand started as a fashion-forward online store that sold products to make other females feel inspired, empowered, and confident. They soon became one of Australia's fastest growing online brands in 2019. From there, the brand was declared one of the leading online women's fashion labels. We’ve spent these past few years travelling the world to learn about designing jewellery and ethically sourcing materials. After building strong relationships with our suppliers around the world we decided to focus more on helping our Earth and limiting fast fashion. In 2021, Sincere Sally decided to just focus on just selling jewellery.


Contact info

3.8

Great

TrustScore 4 out of 5

609 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(609)

120 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adorable!

Just got my jewelry in the mail, it’s soooo cute and good quality! I can’t wait to style these pieces☺️

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Aieshas review

The team is very sweet and kind to work with! The jewelry doesn’t turn green or fade away to a different color. The jewelry also look very nice and expensive. I also love the packaging it came in. It’s very cute and nice!

11 March 2024
Unprompted review
Rated 5 out of 5 stars

I LOVE THIS COMPANY!!

I LOVE THIS COMPANY!!! Their pieces are nice and the people are even nicer! I loved the piece I got and I am thinking of buying even more. The gold and silver rings they offer are always in style and keeping up with the trends. The overall aesthetic and environment of this jewelry company is so inviting!

7 March 2024
Unprompted review
Rated 5 out of 5 stars

BEST JEWELLERY EVER

the packaging was beautiful when I opened it
I got two earrings and a necklace
one of the earrings I got I thought I wasn’t going to like only because of how heavy I though it was going to be but it’s so light and I’m wearing them as we speak.
the jewellery box topped it off from someone looking for a nice travel sized jewellery box
I totally recommend them

6 March 2024
Unprompted review
Rated 5 out of 5 stars

Love this brand!

This brand is so kind! I became an ambassador for them and they walk you through everything that needs to be done. I love the pieces I got and I’m absolutely going to be buying more in the future!

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!!

Amazing and beautiful jewelry pieces. Pieces are very durable and suitable for any occasion. Shipping was fast and the team is so amazing to work with!

4 March 2024
Unprompted review
Rated 5 out of 5 stars

The rings are a true work of art

The rings are a true work of art. Their elegant and timeless design makes them a symbol of love and commitment. Meticulous craftsmanship and exceptional quality make each ring unique and special. Their dazzling brilliance and enduring beauty make them a jewel worthy of admiration. Rings are more than just accessories; they are an expression of affection and an eternal reminder of significant moments.

3 March 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING jewelry!

AMAZING jewelry! Very good quality :) I love how the earrings are very light weight. I have been wearing my earrings everyday and have not seen any signs of wear or tarnish. Would definitely recommend!

2 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look