Singleprice.com Reviews 

12,752
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Same as everyone, 3months still waiting for my REFUND on Order #434657, posted to the address given Unit 2, Astorgrove Work, 41 West Road, London, N17 0RE, its all a SCAM! I DO NOT RECOMMED. Companie... See more

Rated 4 out of 5 stars

Great products I am a regular customer, but I'm not able to buy much items due to your instant payment system, my biggest concern why are you not introducing various payment options to allow flexible... See more

Rated 4 out of 5 stars

New customer to SP, I have had two orders from them in the last month which were excellent, my only criticism which would have gotten them 5 stars..... please please consider putting leg lengths on tr... See more

Rated 5 out of 5 stars

Fantastic company, have used them a few times. Suit arrived super quick and a bonus to find out its a well known shop brand, excellent fit & lovely material. Will def be shopping more with this compan... See more

Company details

  1. Shoe shop
  2. also in
  3. Bag shop
  4. Handbags Shop
  5. Ladies' clothes shop
  6. Lingerie shop
  7. Sportswear Shop

Information provided by various external sources

Join our Single Price ladies community today! Shop the latest fashion and trends for every occasion at just £5, £10 or £15. Hundreds of new styles every week.


Contact info

3.4

Average

TrustScore 3.5 out of 5

13k reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(12,752)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM REFUND POLICY FAKE RETURN ADDRESS

Same as everyone, 3months still waiting for my REFUND on Order #434657, posted to the address given Unit 2, Astorgrove Work, 41 West Road, London, N17 0RE, its all a SCAM! I DO NOT RECOMMED. Companies should be held accountable when customers can demonstrate that they have complied fully with the returns process. Based on my experience, I cannot recommend shopping with SinglePrice.com. If you ever need to return an item, be aware that even paying for tracked delivery and retaining proof of delivery may not protect you from losing both your items and your money.
This has been one of the most disappointing customer service experiences I have had,

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Very dissapointing experience

Order #432614. I returned 5 items via Royal Mail on 29 October 2025, paying return postage myself. The retailer confirmed delivery, yet over three months later I am still waiting for my refund. I’ve chased this multiple times and feel completely ignored. This has been stressful, disappointing, and a huge waste of time. I won’t be ordering again and wouldn’t recommend this company.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Believe the Bad Reviews

I hoped that the reviews saying scam wouldn't apply to me, so I used them because they have a 4 star rating overall on Trustpilot.
What actually happened was that I ordered a coat from them, it came with weird black marks on it, so I asked them for a refund. While they did provide me with a returns label (normally they make you pay for returns fyi), it took a month for me to even get a refund (I stopped asking for an exchange after 2 weeks of getting the runaround, and simply wanted my money back).

They kept saying they were currently moving warehouses and things were taking longer to locate, but reading some of the reviews here on more detail showed me they've been giving that excuse for years. After 3 weeks of useless apologies, and them refusing to even acknowledge they had my package, I told them I would report their company for fraud. Suddenly I got my refund in 2 days. Will never use again, absolutely terrible experience.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

I didn’t receive some items and it’s…

I didn’t receive some items and it’s been way over 2-3 weeks and no resolution. My parcel arrived damaged and I still haven’t received replacements or refunds. Customer services don’t even respond much and when they do reply it’s with the same automated responses and then telling me they need more time to investigate! How does it take 3 weeks!!! I want my money back for my damaged order, missing goods and the length of time I’ve spent chasing this up and having little response. The customer services is rubbish, just an email as contact. No number to call.

31 October 2025
Unprompted review
Rated 2 out of 5 stars

First they messed up order then only gave a partial refund!

Sent me an incorrect item so I asked if they could provide me with a free returns label but before agreeing they tried to offer me a partial refund and keep the item, I explained I wanted to return for a full refund so I did and it was recieved by them 2 days after return BUT they've only refunded me for the initial postage cost. I've had to do a chargeback with my bank to get the full amount, an inconvenience from start to finish, won't be ordering again

10 November 2024
Unprompted review
Rated 1 out of 5 stars

I bought 2 jumpsuits off here for my…

I bought 2 jumpsuits off here for my gender reveal. One turned up with a rip in the seam the other I didn’t like. So I asked to return them to her given a rubbish reply. I basically either keep them and fix it for a refund of £6. These cost me well over £35 and they won’t refund me the full amount over something they sent faulty!! The gender reveal has since passed and still heard nothing. So I’m not stuck with 2 jumpsuits I don’t like 1 of which is faulty and no refund!!!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Consistently good

Consistently good. Products are truly portrayed so no disappointment when they arrive.

Single price is awesome, helpful and very accommodating.👏🏼👏🏼👏🏼

13 September 2024
Unprompted review
Rated 5 out of 5 stars

The shoes I recently purchased are…

The shoes I recently purchased are outstanding in every aspect. From the impeccable craftsmanship to the superior comfort, they have exceeded my expectations. These shoes are not only stylish but also durable, making them a fantastic investment for any occasion.

5 May 2023
Unprompted review
Rated 5 out of 5 stars

The shoes I ordered from this store fit…

The shoes I ordered from this store fit me perfectly, just as advertised on the website, and the quality of the materials and construction was impressive, making for a comfortable and durable pair of shoes that I can wear with confidence.

8 March 2023
Unprompted review
Rated 4 out of 5 stars

Great products

Great products
I am a regular customer, but I'm not able to buy much items due to your instant payment system, my biggest concern why are you not introducing various payment options to allow flexible service like the others. Please try to add clearpay/ klarna, etc. Thanks

17 November 2022
Unprompted review
Rated 4 out of 5 stars

I ordered on 5.11.22

I ordered on 5.11.22, contacted customer services after no order received by 11.11.22. I explained That i needed the coat for a Funeral on 15.11.22 and the communication and help I received has been second to none. They sent a personalised email with condolences and then have sent another coat next day delivery as well as partially refunded my postage. The item was indeed delivered next day less than 24hrs.
It is a lovely quality coat.
I would use again.
Fantastic customer services.

12 November 2022
Unprompted review

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