Modern Kitchen Appliances Reviews 

836
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Would have given 5 stars but long dispatch nearly two weeks to receive order. Item arrived broken, contacted customer service by chat and email and received quick assistance. Sent item back and receiv... See more

Rated 5 out of 5 stars

I was advised that my 1st choice purchase had a manufacturer delay. Modern kitchens offered a number of alternatives, one of which I chose. My second choice was deliverd within 24hrs.

Rated 5 out of 5 stars

Very straightforward and efficient ordering service. Kept me updated re the order and delivery dates. Parcel was extremely well packaged, and the delivery was super fast too. The carrier APC also kep... See more

Rated 5 out of 5 stars

Ordered early on recommendation from reviews. Order delivered on specified date. Blanco sink and tap fitted today and look lovely. Great value. Only gripe is the 2 year warranty which I queried as bla... See more

Company details

  1. #86 of 136 best companies in Kitchen supply shop

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

836 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(836)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product.

They supplied something I couldn't find anywhere else. The hob took longer to arrive than first indicated (I believe it came from Italy) but I was kept informed of delivery time throughout. The hob is topnotch and I am thrilled with it.

10 May 2024
Rated 5 out of 5 stars

I'm very happy with my Bosch induction…

I'm very happy with my Bosch induction hob that I have bought for my new kitchen recently. It came within expected timeframe. I had a very good communication with customer service which is very rare these days. My hob is looking great. I'm going to purchase more appliances and recommending it to all my family as prices are very good.

11 May 2024
Unprompted review
Rated 1 out of 5 stars

Imported items bad warrenty

Spoke to a agent could not confirm why their blanco only come with 2 year warrenty when Blanco uk offer 25 yesr warrenty. It's because it's imported from a different country and therefore blanco UK will not honour the warrenty.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, product and best price on line! This was the second Franke tap that we’ve bought through this company and we would highly recommend them.

30 April 2024
Rated 1 out of 5 stars

AVOID THIS COMPANY !!!!

AVOID THIS COMPANY !!!!

MICROWAVE WAS FAULTY and THEY REFUSED TO TAKE IT BACK also

THEY OPENED THE SEALED BOX AND INSTALLED a PLUG ADAPTER converting it from the EU plug to UK 3pin one so when the product arrived it was NOT factory sealed , it was re taped with there company name written packaging tape

I bought a Samsung Microwave
We tried to use it few times in 2 days and we noticed it is not working properly and it was definitely faulty

I spoke to them but they refused to take it back , absolutely scammers

Again please avoid them

31 January 2024
Unprompted review
Rated 4 out of 5 stars

The prices are brilliant and it was…

The prices are brilliant and it was quick delivery. Reason I’m giving 4* is because of the price of shipping to Northern Ireland. They were charging £15, extortionate! I had it delivered to my daughter in Manchester for free, who then posted it with Evri, they only charged £6.90, a more realistic postage price.

8 April 2024
Rated 1 out of 5 stars

I needed a part replaced

I needed a part replaced. It took over 2 months and several messages to get the part delivered. I was asked twice for my address even though it had been on the original order. There was no way to contact anyone on the phone

28 March 2024
Rated 5 out of 5 stars

Good experience.

Just bought a gas hob from Modern Kitchen. No problems; before buying I requested a delivery estimate, which was met. After bad experiences with other companies I requested that the item be securely wrapped. In response they kindly double-wrapped the box and it was delivered in the delivery promised delivery window too. Item in perfect brand new condition. In summary, a very good experience. Great price too!

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Very impressive service and product

We order a Bosch gas hob on Monday which was delivered at 2pm on Tuesday. Including the cost of delivery this was £2 cheaper than Curry's not a huge saving but better in our pocket than Curry's profits.

The product arrived well packaged and looks really good now that it has been fitted. Highly recommend this company and in future if I need any kitchen related appliances I will definitely check out their site.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Item delivered as expected. Kept me informed. Checked the hob upon delivery and all was fine. Now installed and no issues.

4 March 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look