Unfortunately I bought a bag. The bag never arrived. I never got a refund for the money paid… The courrier said they sent it back to Siopie but Siopie said they never receive the bags back. Finally... See more
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See what reviewers are saying
I’ve ordered here multiple times and am always amazed at how smoothly everything goes. My package arrives within a week – faster than my neighbor can spread her gossip! Everything looks exactly like... See more
These shocks are incredibly warm & soft. Perfect for the cold weather!! good quality and low price also.You can also contact them quickly if you have any questions and is always a nice and correct ans... See more
Been emailing since september because i received a bag totally different from the picture, the worst quality, paper bag. O want to return it and receive the correct bag or just my MONEY BACK. I payed... See more
Company details
Written by the company
Siopie.com is an online store offering stylish, high-quality fashion and accessories, designed to combine elegance with everyday practicality. With a focus on customer satisfaction, Siopie provides fast shipping, secure payments, and a seamless shopping experience.
Contact info
United States
- siopie.com
3.1
Average
46 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered over 6 days ago
Got it eventually, not very good communication so was hard to track. Very cool though!
15 January 2025
Unprompted review
Super helpful staff
Super helpful staff! My first purse broke and they sent me a new one straight away.
12 December 2024
Unprompted review
Refund issues
I am trying to get a refund and sent an email earlier this week. No response. They don't have a number and I only have 14 days to initiate a refund. So if they don't contact me, how do I get a refund?
13 December 2024
Unprompted review
Bow bag great for nights
Just got the cutest bow bag for my anniversary dinner! The details are just amazing, and it's just the right size for evening events. It totally fits my phone, wallet, and makeup with some space left over. Even my husband noticed how nice it looked, and that says a lot!
3 November 2024
Unprompted review
My experience with siopie.com was…
My experience with siopie.com was excellent! Simple ordering process, fast delivery, and great quality products. Will definitely order again!
27 November 2024
Unprompted review
Great customer service and shopping
I don’t know what those bad reviews are about, but my experience with them was great? They definitely provide excellent customer service! They respond quickly, are very helpful, and ensure a smooth shopping experience. I highly recommend them!
25 November 2024
Unprompted review
I had a great experience with…
I had a great experience with siopie.com! The customer service was super helpful when I had a question about my order, and they responded quickly. Everything arrived on time and in perfect condition. Will definitely shop here again!
25 November 2024
Unprompted review
Great experience!
My order from Siopie was excellent. The website is easy to use, delivery was fast, and the clothing is of great quality. The sizes are accurate, and customer service was friendly and helpful. Highly recommended!
10 November 2024
Unprompted review
Siopie: My Fashion Hero!
I’ve ordered here multiple times and am always amazed at how smoothly everything goes. My package arrives within a week – faster than my neighbor can spread her gossip! Everything looks exactly like the photos, as if it came straight out of a fashion magazine. Siopie, you are my fashion hero, and I’ll definitely keep coming back for more!
6 November 2024
Unprompted review
Scam
Ordered a bag from them. Never got a tracking number or anything. Emails are fake including the support email they are telling reviewers to contact them with. Is there a real email to contact you at since the email in the response you gave my review is fake?
21 November 2024
Unprompted review
Reply from Siopie
Hi Alexia,
Thank you for reaching out. I’ve checked our system, and it seems your order was placed only two days ago. Since we ship internationally, it may take a few days for your tracking information to update and for your order to be processed fully.
We assure you that your order is being handled, and you will receive your tracking number as soon as it becomes available. If you have any further concerns, please don’t hesitate to reach out to us at support@siopie.com.
Thank you for your patience!
Best regards,
Donatella
Customer Support Team
Siopie is a scam that uses two tracking numbers and fake emails addresses
I've bought two large travel bags in pink both costed me £75 on top of the order Siopie included a pair of earrings for free.
Siopie proceeded to send me a tracking number indicating that the information was sent to the courier. Few weeks passed and the status didn't changed. Since my order was not dispatched I emailed customer services and requested to cancel the order.
Immediately I received an email saying the email address doesn't exist. I complained to PayPal indicating that the seller is a scam.
Then the seller sent another tracking number and it seems everything was moving until it reaches my local courier, Evri, Evri delivered it and sent a picture of a small envelope passing through my letter box and the seller's courier confirmed the order was delivered through a letter box.
Well, the small envelope were the earrings, a pair of rusty and ugly earrings that were free but not a sign of any other parcel containing two large travel bags.
Because the PayPal case was still open. I requested cancellation of the two travel bags because according to original tracking number the seller hasn't dispatched the bags yet.
The seller refuses to cancel the order because the order was already delivered.
I escalate the case, I gave the two tracking numbers to PayPal.
I'm not too optimistic about this to be honest.
Siopie seems to sell a variety of stuff and is a scam. I'm still waiting for PayPal to reach a decision.
Please, avoid buying anything from Siopie.
29 March 2024
Unprompted review
Reply from Siopie
Dear Ana,
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion or inconvenience caused by your recent order experience.
We would like to clarify a few points to ensure transparency:
Tracking Information: When your order was processed, tracking numbers were provided to keep you updated. Occasionally, delays or discrepancies can occur with courier services, which are unfortunately outside our control. We are investigating this issue further with the courier to prevent such situations in the future.
Free Gift: The earrings included in your order were a complimentary item. We’re sorry to hear they did not meet your expectations and would be happy to address this with you directly.
Order Delivery: According to the tracking and courier confirmation, your package was delivered. However, if you did not receive the travel bags, we encourage you to reach out to us so we can resolve this promptly.
Our team strives to deliver a positive shopping experience to every customer. If there has been a misunderstanding or error, we are here to help. Please contact us at support@siopie.com with your order details so we can review and provide a solution.
We value your feedback and are committed to improving our service. We hope to resolve this matter to your satisfaction.
Kind regards,
Donatella
Customer Support Team
Siopie.com
FAKE, not what is looks like on the website
I ordered 2 articles, on the website it said it would take 5 days for me to receive my order, it actually took more than 10 days because it is shipped from China
The articles are not the one from the website, I've been trying to reach out for the customer service for a return, 0 response on their side
Moreover the quality of the material I received look cheap, with no brand
I don't recommend buying on their website, the reviews they put are all fake
2 March 2024
Unprompted review
Reply from Siopie
Dear Bibi,
Thank you for your feedback. We’re sorry to hear that your experience with us didn’t meet your expectations. At Siopie.com, we strive to ensure every customer is satisfied with their purchase, and we’d like to address the concerns you’ve raised.
Shipping Time: We aim to provide accurate shipping estimates on our website, but occasionally, factors such as international shipping delays can affect delivery times. We appreciate your patience and will review this case to improve our delivery process.
Product Quality: It’s disheartening to hear that the items didn’t meet your expectations. All our products undergo quality checks, but if there’s been an issue with your order, we’d like to resolve this for you. Please contact us at support@siopie.com with your order details, and we’ll assist with a return or replacement.
Customer Service: We apologize if our response time has been delayed. Our team works hard to respond to all inquiries, and we’re currently addressing any backlog to ensure faster support. We’ll prioritize your case and get back to you as soon as possible.
Your feedback is invaluable to us as it helps us improve our services. Please don’t hesitate to contact us directly so we can make this right for you.
Thank you for giving us the opportunity to address your concerns.
Kind regards,
Donatella
Customer Support Team
Siopie.com
Late order
I ordered clothes from Siopie at the end of January. I tried to reach the seller 10 times without any response, where the seller claimed that the clothes would be sent shortly. The clothes were never shipped, and I have received fake tracking numbers for the order I placed. The order still hasn't arrived, and now it's mid-March. Most likely a scam! Do not order from Siopie!!
31 January 2024
Unprompted review
Reply from Siopie
Dear MS,
Thank you for bringing your concerns to our attention. We sincerely apologize for the delay and any frustration caused by this situation. At Siopie.com, we aim to provide reliable service, and it’s disappointing to hear we fell short in your case.
Shipping Delays: We deeply regret that your order has not yet arrived. While we do our best to meet shipping timelines, unforeseen delays can occasionally occur due to courier or customs processes. We will thoroughly investigate this issue with the courier to understand the cause of the delay.
Tracking Information: The tracking details provided are intended to keep you informed about your order’s journey. If there has been a mistake or error, we will address this immediately and provide updated information.
Communication: We’re sorry to hear that you were unable to reach us. We strive to respond promptly to all inquiries, and we’ll review your case to ensure our processes improve. Please contact us at support@siopie.com, and we’ll prioritize your concerns.
We value your feedback and take your concerns seriously. Please provide us with your order number, and we will work quickly to resolve this matter and restore your trust in us.
Thank you for giving us the opportunity to address your concerns.
Kind regards,
Donatella
Customer Support Team
Siopie.com
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