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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, most reviewers were somewhat happy with their experience overall. Many customers report significant issues with the service, including frequent website downtime, server vulnerabilities and reports of security issues, and data loss. People also frequently mention that the website's cPanel is unstable and that phpMyAdmin lacks SSL. Conversely, a small portion of people felt satisfied with the service, highlighting excellent and friendly support that quickly resolves issues. These customers appreciate the reliable performance and the expertise of the support team, finding it a great choice for quality hosting.

What people talk about most

Service

Users describe ambiguous interactions with service. While some customers praise the reliable performance,... See more

Website

Customers consistently note negative experiences with website performance and reliability. Many reviewers... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers express significant frustration,... See more

Response time

Reviewers mention negative feedback about response times, with many reporting that customer support is... See more

Staff

Consumers find staff experiences to be ambiguous. Many reviewers praise the support team, describing them as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Worst Hosting Experience Ever This hosting is a complete disaster. Their servers are full of vulnerabilities, and because of that, my site got hacked. Hackers planted backdoors straight through t... See more

Rated 1 out of 5 stars

I paid for their top-tier server, but out of nowhere, my server went completely down showing a "license expired" error. This is a ridiculous issue to face when you have paid for a premium plan. When I... See more

Company replied

Rated 1 out of 5 stars

I have been using SiteCountry hosting for the last 3 years. In the beginning, the service was fine, but in 2025 the quality has become the worst. My website goes down 5–6 times every single... See more


Company details

  1. Web hosting company

Written by the company

SiteCountry offers the best price to performance ratio out there with our 100% SSD servers, Professional technical support, Free CDN & SSL topped up with multiple server locations to choose from. Unmatched performance guaranteed!


Contact info

3.0

Average

TrustScore 3 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good

The support team's response was excellent. They did have some problems with the hosting server, but they were fixed immediately, and that is the good part.

4 February 2025
Unprompted review
Rated 1 out of 5 stars

False Promises and No Real Support – Very Frustrated!

SiteCountry's so-called 24/7 support is a complete scam. For the last 3 days, I’ve been stuck with an unresolved issue and the only replies I get are generic apologies — no solutions, no follow-ups, no urgency.

You can’t keep fooling customers with fake promises. This experience has been incredibly frustrating, and unless your team improves, I can’t recommend your service to anyone. Start fixing problems, not just saying sorry.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

I Am Using Sitecountry Since 2022 It is…

I Am Using Sitecountry Since 2022 It is very Good Hosting Company And Exilent Support For The Clients With There Websites issue And Optimization I Recommend To Sites Owners To Try Sitecountry For The Good Business Results,

Posted BY : Malik Aiesh Bahadur

25 January 2024
Unprompted review
Rated 4 out of 5 stars

Fastest Hosting

I think it is the fastest hosting which gives me 6gb of ram (premium cloud) which is fast enough even I have installed 10+ plugin of woocommerce related including dokan etc

11 December 2024
Unprompted review
Rated 1 out of 5 stars

I wish I could give zero star

I wish I could give zero star. It's no less than a scam. I paid for all the services, and still they keel suspending my website. They have no customer service, live chat is pathetic. They will take a day to reply and apologize and restart. And, out of blue, suspend it again. It's going on for more than a month. Don't waste your money here. I am stuck with them but next time won't go with this for sure.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Site Country is a Best Web Hosting…

Site Country is a Best Web Hosting Provider Company in the World. Their team is experienced, full supportive and very polite. Whenever I face a problem in my website, then Mr. Abhi K and Mr. Rahul J. has successfully solved my issue. I highly recommend to everyone, you should surely try Site Country Cloud hosting. Once Again Thanks to Site Country and their team for their Wonderful Service.

3 November 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much Team

Thank you so much Team
I am very thankful to you. I really appriciate your (Rahul J.) help sir.

Very nice service you are offering , it is the best service that I have ever seen in my 20 year career.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

SiteCountry is a great hosting company…

SiteCountry is a great hosting company it is better then hostinger because this plan is cheaper than hostinger and also its support system is very good, I am usinge Sitecountry and hostinger, In hostinger I have a problem my site was Broken due to installing some plugin when i talk to hostinger to solve the problem they Gave me an article and told a read this and solve your issue, And yesterday I have a problem in sitecoutry hosting a plugin not activating in my WordPress site which hosted on site country I raise A Support Ticket on in sitecountry and explain isuue and in 2 hours sitecountry support staff Arun solved my problem

Overall Sitecountry Is A Good hosting Company if you have less technical knowledge and searching a affordable and highspeed Hosting then you can go with Sitecountry without any hesitation

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Review after 3 Years of usage

Review after 2 Years of usage, i wrote review eaarlier as well when this company started.
This is my review about the renewal experience which has been great as well.

I am using Premium cloud pro hosting from 2 years and its really great, uptime has been above 99.95% which is decent and pricing is unbeatable and i get discount on renewal also.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Improved support and good pricing now 💯…

Improved support and good pricing now 💯

- Good Pricing now, they have reduced price by additional 10-15 % for my package I contacted for discount by ticket.
- I faced downtime in February and March but from April my site Is stable after server update.

- Chat support is not too deep but ticket support is technical and problem solver. They say that soon chat support will also handle deep issues.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Writing this review after 1 year of…

Writing this review after 1 year of usage. Site country has good pricing packages in premium and elite segments. Their large dedicated server are also great if you are looking for best priced solution under dedicated Hosting.
They have given me dedicated IP address in their elite plans which is what impressed me and made me write this review.

3 July 2024
Unprompted review

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