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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the clothing for its exceptional quality, often highlighting the luxurious softness and comfortable fit of the fabrics, especially bamboo and organic cotton. Many appreciate the elegant and well-made designs that are versatile for various occasions and body types, with some noting the clothes are suitable for all-year wear and travel well without wrinkling. The ordering process is frequently described as easy, with fast shipping and efficient service, making the overall purchasing experience very positive. However, some customers experienced issues with order tracking and account access, and a few encountered difficulties with the return process, including expired labels and uncredited refunds for acknowledged items. Additionally, a small number of people found some items to be generously sized, leading to exchanges for smaller sizes, and one reviewer mentioned a chemical smell upon arrival that washed out.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the perfect fit and comfort of the... See more

Quality

Consumers find quality to be positive, consistently praising the excellent material quality, with many... See more

Order

Clients share positive opinions on order, with many loving the clothes they ordered and finding the ordering... See more

Service

People report positive experiences with service, often complimenting the company and expressing high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sivana uses bamboo fabric that is produced using the least toxic method to the environment. I like wearing bamboo, and I like its sustainability qualities when manufactured with the earth in mind. It'... See more

Company replied

Rated 5 out of 5 stars

I have been wearing Sivana clothing for many years. Nothing feels better across the skin such as Bamboo and Organic Cotton. I love the stretch and ease of putting them on and the comfort and coolnes... See more

Company replied

Rated 5 out of 5 stars

Elegant, comfortable, well-made clothing. Lovely range of color choices. I found clothes that were flattering and appealing for my 67-year-old body. Clothes you can wear all year long. Customer servic... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase with Sivana. I now have three different colored wraps that I can now rotate with my wardrobe. It's easy to pack for traveling and does provide warmth on cooler days. The... See more


Company details

  1. Shopping & Fashion

Written by the company

Luxuriously soft bamboo clothing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

146 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Buyer beware This company is a scam they have robots…

This company is a scam they have robots working. They do not let you speak to a live person. I have been waiting for an order since June 30. They do not reply. Federal express says the order was returned to Sivanna They refused to give me a refund they are very passive aggressive. I am all opening a fraudulent case with my bank. Beware buyer, do not buy from this website, particularly if they’re advertising on Facebook

30 June 2024
Unprompted review
Rated 2 out of 5 stars

Very cheap material

I bought two shirts from Sivana. They looked cute, but the first time I wore them I had on a crossbody bag, and the material is so cheap that it pilled immediately and the shirts were ruined, None of my other shirts were affected by the bag’s strap. I’ll have to throw both Sivana shirts out after one wear.

17 May 2024
Unprompted review
Rated 4 out of 5 stars

Good customer service

After slow start (7 days before it shipped), I got my order. I was able to email customer service and they responded right away. The items I ordered were high quality and I would order from this company again.

13 February 2024
Unprompted review

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