First experience with sixstarcruises and I would certainly use them again. Elizabeth was excellent, talked through our options, nothing was too much bother and explained everything thoroughly. She mad... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I have booked a lot of cruises with lots of different companies but in the last few years have been so pleased with six star I will not go anywhere else and Elizabeth Wright is amazing she is the... See more
Company replied
This will be our 5th cruise with RSSC. It is the first time that we have booked with 6Star Cruises. It was an excellent decision. Ms Mallon was our contact and in every way she was exceptional. I have... See more
Company replied
Rebecca Rimmer found us our ideal cruise Sge packaged it with care and thoughtfulness. Would definitely recommend Six Star Cruises. Rebecca helped us with every detail. Can't wait to sail.... See more
Company replied
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Lisa was amazing
Lisa was amazing. Nothing was too much trouble for her. She went into great detail about the ship and gave us good recommendations on cabin choice. We have booked several cruises with Six Star and always had great service but Lisa went above and beyond.
27 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Valerie
Thank you for your 5 star review,
Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Elizabeth is a pleasure to deal with
Elizabeth is a pleasure to deal with. She is vey patient and helpful when trying to get the right package of flights, hotel and cruise. We look forward to working with her into the future.
7 October 2025
Unprompted review
Reply from Sixstarcruises
Dear David
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Elizabeth recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
A good experience
Yes. It was so lovely and refreshing to be helped to achieve my goals by someone who gave so much time and attention. Nothing was too much trouble. I really felt special Thank you
24 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your lovely 5-star review of Six tar Cruises.
We’re absolutely delighted to hear that you felt truly supported and valued throughout your experience. It’s wonderful to know that the time and attention given made such a positive impact and helped you achieve your goals with ease.
Your kind words mean a great deal to us, and we’re so pleased we could make you feel special. We look forward to assisting you again in the future!
Kind Regards
Customer Relations.
Wonderful customer service with attentious staff
We were helped by Erin who made our experience very easy! Novices at river cruises, she gave us very sound advice and ensured we were booked with a very good company. We’re going back for our next booking.
11 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your 5-star review!
We’re thrilled to hear that Erin made your first river cruise booking experience so smooth and enjoyable.
It’s fantastic to know you’re planning to book with us again and we look forward to helping you with your next adventure!
Thank you once again.
Kind Regards
Customer Relations.
It's a pleasure to deal with Lisa…
It's a pleasure to deal with Lisa Paterson at Six Star Cruises, she always deals with enquiries promptly, looks after all the finer details & manages to get us a good deal. We wouldn't go anywhere else to book our cruises.
22 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your 5* Review!
We're absolutely delighted to hear that Lisa Paterson has consistently provided you with such attentive and efficient service. It's great to know she’s been able to take care of all the finer details and secure great deals for your cruises.
We truly appreciate your loyalty and look forward to helping you plan many more memorable journeys.
Thank you once again.
Kind Regards
Customer Relations.
Excellent booking service
Excellent booking service. Rebecca was a very pleasant, efficient and knowledgeable consultant.
22 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest.
Thank you so much for your kind words and for taking the time to leave a 5-star review.
We’re delighted to hear that Rebecca provided you with excellent service. Her pleasant manner, efficiency, and knowledge are qualities we truly value, and it’s wonderful to know they made your booking experience so smooth.
Thank you once again.
Kind Regards
Customer Relations.
Overall an excellent service!
I travel 9 months a year, booked with other companies but still revert to Sixstarcruises & in particular to Erin Madine, my best travel agent/concierge. She understands my needs & concerns, willing to help always, thorough, friendly with a great sense of humour. She always returns my calls, provides me with helpful alternatives & very flexible. She deserves a medal & an excellent asset to Sixstarcruises!
22 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your 5 star review,
Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your lovely comments on the service delivered by Erin recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Great Service from Six Star Cruises
This is our third booking with Six Star Cruises (Silversea, Seabourn, Celebrity X) and Shirley, our cruise concierge has always been able to put together a cruise package that has met our requirements. Shirley has always been helpful and friendly and listened to what we’d like to do with regards to hotels pre and post cruise
17 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Martin
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
I booked a cruise with 6 star to South America
I booked a cruise with 6 star cruising in 2003 with Sandie Collier as our agent. When we were looking at a cruise for January 2026 we went straight to 6 star and Sandie. As before she dealt with our requirements swiftly and spent time to go through our requirements and options
29 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
Thank you so much for your kind words and for continuing to choose Six Star Cruises.
It is wonderful to hear that Sandie Collier was able to assist you again with your January 2026 cruise plans.
We are grateful for your loyalty and look forward to helping you create many more memorable journeys in the future
Once again thank you kindly for your review it is very much appreciated.
Kind regards
Customer relations
Great pricing & amazing service
The agent, Lisa Paterson, was really quick to get in touch with us and offered us the best price too. Really happy with her service and professionalism. I would really recommend the company and her services.
16 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you so much for your wonderful 5-star review of Six Star Cruises.
We’re thrilled to hear that Lisa Paterson provided you with prompt service and the best price for your cruise.
Your recommendation means a great deal to us, and we’re so pleased that Lisa’s professionalism made your experience a positive one.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind Regards
Customer Relations.
very efficient and responsive service
We had very efficient and responsive service from Sixstarcruises and I would recommend them. Elizabeth Wright was our consultant and whenever I had a query she was quick to respond and always helpful
24 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Marianne
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Elizabeth recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Our experience was made great by the…efforts of Erin
Our experience was made great by the efforts of Erin Madine
13 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Jackie
Thank you for your 4 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Erin recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Lisa made it so easy
Lisa, our agent, made our booking process so quick and so easy. From first contact she ensured that our wishes were first and foremost. Never has booking a cruise been such a simple process. Thank you Lisa
13 October 2025
Unprompted review
Reply from Sixstarcruises
Dear David
Thank you for your kind review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Lisa has made your booking process so quick and easy.
Rest assured your review will be passed onto Lisa and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Elizabeth Wright is our concierge…
Elizabeth Wright is our concierge Manager and has always been prompt and helpful. Nothing is too much even on her days off, she is happy to respond to our queries. She has such a warm and loving care to her clients. Well done Elizabeth. We appreciate your patience and support whenever we need it.
Sarita & George
13 October 2025
Unprompted review
Reply from Sixstarcruises
Dear guest
Thank you for your review.
We are happy to hear how much you value Elizabeth's support. Elizabeth is a truly dedicated Concierge, and your comments perfectly reflect the care and commitment she brings to her role. Her willingness to assist even outside of working hours and the warmth she shows to her clients are certainly qualities we value here at Six Star Cruises.
We will be sure to pass on your kind words to Elizabeth, who I know will be touched by your recognition.
Thank you again for taking the time to share your experience.
Kind Regards
Customer Relations
Friendly, professional service
I am really happy with the service provided by Lisa Paterson. I have not booked with SixStarcruises before but was reassured by her friendly and professional manner. Lisa gave me her advice on a couple of matters which helped me make informed decisions. Thank you!
12 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest.
Thank for your kind words and for sharing your experience!
We’re delighted to hear that Lisa Paterson made such a positive impression with her friendly and professional approach. It’s wonderful to know her advice helped you feel confident in your decisions — that’s exactly the kind of service we strive to provide.
We’ll be sure to pass your lovely feedback on to Lisa and her manager.
Thank you once again.
Kind Regards
Customer Relations.
We have booked another cruise with…
We have booked another cruise with Elizabeth. As always, she has responded quickly. She is helpful, efficient, professional as well as being friendly. She is very reliable and our holidays have always gone smoothly. Janet
11 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Mrs Bates.
Thank you so much for your continued trust and for sharing such lovely feedback!
We’re delighted to hear that Elizabeth has once again provided the friendly, professional, and efficient service you’ve come to rely on. It’s wonderful to know your holidays have gone smoothly with her support — she truly is a star!
We’ll be sure to pass your kind words on to Elizabeth — they’ll mean a lot to her.
Thank you once again.
Kind Regards
Customer Relations.
Lisa Paterson was very efficient and…
Lisa Paterson was very efficient and helpful throughout
11 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest.
Thank you for your kind review!
We’re so pleased to hear that Lisa Paterson was both efficient and helpful throughout your experience. She’s a valued member of our team, and it’s wonderful to know her support made a difference.
We’ll be sure to pass your feedback on to Lisa and her manager.
Thank you once again.
Kind Regards
Customer Relations.
Good deal on Silversea
I contacted Lisa Paterson at 6 star cruises. I had decided which cruise I wanted to book as we had already secured the flights. Lisa checked all of the available discounts to ensure I was given a good price. I was very pleased with both her efficiency and the deal I was given.
12 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest.
Thank you for your kind review!
We’re delighted to hear that Lisa Paterson was able to assist you so efficiently and help secure a great deal for your cruise. Her attention to detail and dedication to finding the best value truly make a difference, and we’re so pleased that came through in your experience.
We’ll be sure to pass your lovely feedback on to Lisa and her manager.
Thank you once again.
Kind Regards
Customer Relations.
5 star service
Once again the service provided by Lisa Paterson was exemplary, efficient, courteous and appreciative of our circumstances. It’s a pleasure to part with my money.
Thank you
11 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Stuart
Thank you for your kind review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Lisa has provided exemplary service recently.
Rest assured your review will be passed onto Lisa and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Regent Seven Seas Bali Cruise
Lisa Paterson was very helpful and answered all our questions promptly. Our trip was fully explained and extra advice given for our flights which was very helpful too. I would recommend her to anyone to bbok their trip
10 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear that Lisa was able to support you so thoroughly, from answering your questions promptly to offering helpful advice about your flights. It’s wonderful to know your trip was clearly explained and that Lisa made the experience smooth and reassuring. Your recommendation means a lot to us, and we’ll be sure to pass on your lovely feedback to Lisa.
Kind regards
Customer Relations
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