SIXT Shlomo Reviews 53

Absolutely never rent from Shlomo Sixt. The worst ever experience. Took ages to try and get deposit back after speaking to absolutely rude people. Very unpleasant experience. Customer service also was no help and very rude. Never again.

DO YOURSELF A FAVOR AND JUST TAKE A DIFFERENT COMPANY THAT KNOW SERVICE!!!!!

THEY GAVE ME A CAR WITH A LIGHT THAT THERE IS A PROBLEM AND I NEED INSPECTION. I TOLD THE GUY AND HE SAID "DONT WORRY"!!

OF COURSE WE GOT STUCK!!!
WITH 3 KIDS IN THE CAR AT 9PM!!!!!!
THE COMPANY SAID IT CAN TAKE A FEW HOURS AND WE SHOULD WAIT. THE NEXT DAY WAS RUINED ALSO AS WE WERE STUCK WAITING!!!!!'

TERRIBLE
UNPROFESSIONAL
NEVER AGAIN

GOING TO POST ON ALL SOCIAL MEDIA POSSIBLE!

Worst company ever, dont learn the hard way. pay the extra few dollars. you will pay in the end. Their insurance is worthless. I've only had bad experiences with them and their service. Stay away!!!

If I could give them zero stars I would, terrible customer service, ordered a car for 10.30am no car said it would be an hour still nothing, waited more than 4 hours, still nothing. My day was ruined as I had plans. Called the main office to complain they were rude not even a sorry. Just a lame attempt to justify their terrible customer service. Don't waste your time with them.

Avoiid at any case Shlomo in Jerusalem.
there are lyiers, they will steal you
you will pay 3 times the initial prices and they will charge you for the caution.

they have many cases and this company must defintivly close
a collective case is engaged by the court
this illegal business must be ended !

I feel I have to write this after being scared by so many terrible reviews before we rented here!
We booked a car through Shlomo Sixt a few days before travelling to Israel because they were the cheapest option. I then checked out the reviews and was petrified that it would go terribly wrong!
But when we arrived the service was great, very friendly, and picking up the car was a quick and painless process. We made sure to take lots of pictures of the car and made it obvious that we were doing so. We also told them that we'd be driving on route 6, and they said that there's an automated toll and there would be a small charge added to our credit card at the end of the month.
All went well over the next few days, and we dropped the car at the airport with absolutely no hassle and with plenty of time to spare before catching our fight. The credit card payment went through on time with no surprises.
Great service, great car, no complaints!

Sadly, the feedback regarding Shlomo Sixt is almost uniformly negative and the volume of complaints against Shlomo Sixt indicates the poor quality and costumer satisfaction.

The willingness of employees to solve problems does not exist. Suggestions of the customer are not considered. Suggestions of employees are not made, as they do not seem to have the authority to make decisions on their own and/or are not sufficiently qualified to do so. This leads to endless discussions between customer and employees that lead to nothing, as the employee is suddenly "tired" of talking to the customer and/or becomes extremely rude.

I have had this experience in the Jerusalem office unfortunately and it took me about 5 hours (on two consecutive days)...

So avoid booking a rental car at Shlomo Sixt.