SIXT Danmark Reviews 

very nice experience: Thank you
Easy to rent online
Professional staff at reception, explain every thing.
Easy to return car
Upgrade when possible

Thank you - keep the good work

The employees, they were wonderful from picking up the car to dropping the car off, I originally rented car downtown, went to return the car where I picked it up and the agent recommended that I return the car to the airport... saving me time and $.
and the car was almost brand new!!

Our Sixt car hire was excellent! From Bristol - where the lady was excellent, to the drop off at the Heathrow office, all was great. Great car, great service at pick up and drop off and great price. The only think I would add is the signage to the Heathrow office is non-existent from the main road - this definitely needs attention. Thanks

The staff was very helpful. We were concerned about the size and the woman at the counter ran to go get the car and drive it up to the building so we could take a look. The only thing i would recommend is a parking guide to be given with a parking app recommendation as we were caught with our wallets open by the aggressive parking system.

From reservation to pick up, everything was perfect. At the return point there was something wrong regarding the delivery time, but it was sorted out quickly after a brief explanation and correspondence.

Staff in Aalborg airport was excellent, car was clean and quiet good, I get back my deposit very quickly, so everything was great!

As soon as we were at the counter-the person had been extremely courteous and helpful , quickly checking the required documents and handing over the key with instruction to pick the car. Being quick was indeed a blessing for us having travelled several hours on long flight so that we get to next destination to rest.
We were also give an upgrade from what was booked and the SUV was in excellent condition for the entire trip of 10 days-picking up from airport to dropping it back to the airport. Totally trouble free.

I picked up a slow puncture and need to swap cars in Copenhagen Depot. The whole process too no more than the original check in.
All staff on duty could not have been more obliging and efficient.

The car and the people at Sixt was fantastic, but the pickup of the car was a mess. That is not Sixt’s fault, but the way it has been set up by the Airport. Anyway, all in all a great experience.

The staff members in the City Office were great. They were helpful and polite. The car, which was near-new was ready at the agreed time, and everything worked exactly as it should. We were provided with all the information we needed and pick-up and return was really easy.

We arrived just before closure at Copenhagen city rental office. The agent on duty was very helpful as we had to park the car overnight in Copenhagen for an early morning departure. The agent helped us load a parking app on our phone and showed us where to park.The agent explained the insurance options -no pressure . The vehicle, diesel VW van was clean and the cost was very reasonable

I‘m still somewhat undecided on how to rate … hence 3 out of 5. „OK“ rental, price and hand over of the car. Thank you for the upgrade. (note: would expect more explicit pointer to condition of car and agents who are really fluent in english); Return of car - here we get to the core issue. Station not manned, hence you drop the key. 4 (!) weeks later I get send a damage report dated 5 hours past return (apologies, I don‘t control what happend on the parking lot). Filing my complains leads to „corrected return time“ (which I can‘t track either). Now another week later - still not aware if I will have liability or not.

The people at the office were extremely helpful in sorting out the car we needed. They told us about a toll bridge we woukd be using so we paid ahead for that and advised me with the driving rules and regulations in Denmark. The car was nice and clean and the drop off at the airport was extremely convenient and easy.

In all respect the vehicle as promised and vehicle was good with absolutely no problems.
Vehicle condition, delivery time and politeness of customer team all very good

I was VERY surprised when I got my final invoice. It was much higher than anticipated. One thing you have to pay extra for is if you rent it by the air port do if you can, rent it from somewhere else. Another thing is that nobody brings the car to you. You have to walk very far to get your car. Pro was I was upgraded for free. Oh, another thing, if you take the car to another country there is another fee!

Aalborg airport hire desk - amazing staff, very helpful, courteous and friendly. I would absolutely recommend them for any visiting tourists to Aalborg.

Overall the car rental was fine. However afterwards there were some extra cost for road tax in Sweden. Sixt sent me the invoice in December and I paid within 1 week. Then they start sending me all kinds of extra invoices from different email addresses on the same road tax without any explanation. Trying to clear this up since January, sending continuously reminders without any reply. Now a customer service person finally replied without taking any time to actually verify what happened. Totally frustrating and worst experience ever. Total mess. Would not hire here if you want to avoid this kind of frustration.

They charged me for new damage that did not exist and provided 0 proof of said damage. They take advantage of the fact that you are a tourist and have to leave the country, so they report any damage they want and you have no way of contesting it.

Also, the worst dropoff system/instructions I have ever experienced. Took us 1 hour to figure out where drop off the car and keys, no staff present to help.

Avoid at any cost.

I rented a car in July 2022, left a deposit that I was supposed to receive back upon returning the car. I never received it back despite writing several emails with all documents requested. Bad service