SIXT Danmark Reviews 

1,227
•
TrustScore 3.5 out of 5

3.3

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Rated 3 out of 5 stars

Minute stone chip found on wheel rim after drop off. Customer signs for complete liability of everything. Charged 1800 DK to repair, left to prove it wasnt there when we hired. This was later refunded... See more

Company replied

Rated 5 out of 5 stars

We arrived just before closure at Copenhagen city rental office. The agent on duty was very helpful as we had to park the car overnight in Copenhagen for an early morning departure. The agent helped u... See more

Company replied

Rated 3 out of 5 stars

The car rental itself was fine, but unfortunately the experience afterwards has been very disappointing. I have repeatedly tried to unsubscribe from SIXT’s marketing emails and have also contac... See more

Company replied

Rated 5 out of 5 stars

Having been a regular world wide SIXT customer over the past 15-20 years, will likely indicate myself being very happy with their services. A few "hiccups" over the years, but same have always been... See more

Company replied

Company details

  1. Car rental company
  2. also in
  3. Car rental service
  4. Leasing service

Written by the company

SIXT Danmark tilbyder skræddersyede mobilitetsløsninger til både privat og erhverv. Sixt står ved sit motto om altid at tilbyde førsteklasses biludlejning til overkommelige priser på alle vores udlejningssteder. Vi har alt fra stationcars og cabriolet til varevogne og limousineservice. Vi glæder os til at byde dig velkommen på en af vores mange danske stationer.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(1,227)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service!

Very friendly staff at Billund and excellent quality brand new vehicle. Car was a bit hard to find because car park is quite big and you have to look for it yourself, but otherwise very smooth experience and very courteous and helpful staff.

19 September 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Julian

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Amazing service

Amazing service,
I rented a car in Billund, they gave me a bigger car at the same price when they knew I was carrying big luggages. Always kind and smiling employees, very appreciable

5 September 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Gianfranco

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Great Customer service

2 September 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Cliente

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Very efficient and professional…

Very efficient and professional handover of the car to me. None of the hard sell insurance like you get in Spain and Portugal. Felt very personal.

1 September 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Lene

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Hurra for Sixt Billund!

We have an amazing experience with Sixt Billund. They resolve us a mistake i made with the booking, the personnel was really helpful and friendly, they gave us an amazing new car and the process for returning it was incredible fast!

31 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Marina

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Extraordinary experience

The attention received was extraordinary. The professional who attended us was friendly, clear and answered all our questions. We got a larger car than booked, perhaps because of the intention to travel around Denmark and Sweden for 10 days. Thank you very much, the car was magnificent, highly ecological and powerful (hybrid), with a brilliant traffic navigator.

31 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Karl

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Perfect car and professional service

We rented a car downtown in Copenhagen in August. Very fast pick-up, a brand-new car and a super-easy drop-off.

I was pleased by the very professional staff, who also proposed buying the bridge pass with the rent, simplifying our trip.

Thanks!

31 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Luigi

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Copenhagen - 2 weeks vacation

Rented a car at Copenhagen Airport for 2 weeks vacation. SIXT were good value, easy t deal with and returning car was fast & efficient. I have used SIXT several times and are my preferred choice these days.

30 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear David

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 4 out of 5 stars

All perfect but no return report yet

All perfect, the car withdrawal, the car itself, the car return (self made, none was there, but instructions were clear). The only issue is that after three weeks I've not received any return status confirmation email/document. Was the car ok? Confirmation that the tank was full? ....what should I expect?

30 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Mike

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Good experience

The new car was delivered promptly and I received all the necessary information, including the bridge crossing to Copenhagen. I recommend that you get a pass from the office. The equipment of the vehicle is above average, including navigation, for which I did not pay extra.

30 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Roman

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Love thw process to check in at the…

Love thw process to check in at the counter. You take a ticket then wait for your number to be called. I wish all car rental counters do the same rather than standing in line for a long time when it's ruch hour.

30 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Rodrigo

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 4 out of 5 stars

Good car rental experience with BEV

It was a good experience and I am satisfied with it. Check in was quick (in busy hour) and clerks very friendly and helpful. Car was better than expected. Also, Sixt is the only one apparently to have and push BEV in they range. Check out worked well aswell. Only minor thing is that the car rental park is pitch dark in the evening and you have to trust the report sheet until the day after. But I had no issues.

30 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Andreas

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Everyone provided professional and…

Everyone provided professional and quick service and the vehicles were very clean.

30 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Mark

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

hassle free, great value

fuss free pick up and return, clean and top quality car, no complaints!

30 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Ben

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 1 out of 5 stars

I made the mistake to book a mini…

I made the mistake to book a mini leasing car with this company and thereby they kept my credit card information. Suddenly they just withdrew an enormous amount from my card after I had terminated my mini lease agreement. Just don't bother to do anything with this company they are crooks. How I properly have to struggle to get my money back, and will have to show up in the office and shout at them.

5 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Christian

Thank you for your review.

I have just checked the reservation number mentioned and I cant see any charges since may 2022 and there isnt any unusual charges, so can you please specify what charges you disagree with.
Please feel free to contact me directly at jdl@sixt.dk.

Kind Regards
Janni
Sixt Denmark

Rated 1 out of 5 stars

When a manager just don't care..

We had a really bad experience with the manager of Sixt in Copenhagen Airport.

We booked a car through economybookings.com who is a partner website with Sixt.
The manager didn't really want to help us at all because as she claimed "we are sorry but we can't help you because its a "third party" booking.."

We called the main office of Sixt and they were very helpful and service minded so this review is only for the service level at Copenhagen Airport.

Sorry Sixt Copenhagen Airport Office..you could have done much better!

Since then economybookings.com have refunded our money which is great service from them and the main office of Sixt.

5 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Peter

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We apologize for your experience at Copenhagen Airport, it does not sound like an experience matching our usual standards.

I will make sure to pass on your feedback to make sure we will prevent the same situation in the future.

Kind Regards
Janni
Sixt Denmark

Rated 1 out of 5 stars

Disrespectful

I had a car from Sixt for a month. Then I return and we all signed the car is in perfect condition and I got approval for it. Then after a month, they send me a bill to pay. I called them many times and email them 6 times already to know what is this about. No one responded to my email but keep sending me a. When I call someone say we will call you back but no one does.
Poor customer satisfaction.

3 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Mohammad

Thank you for your review.

I have checked your case and I can see that we havent send you an invoice for a damage, because correctly, you havent damaged the car.

The invoice we have send you is for the roadside assistance received, when your car was discharged.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Great car rental company

Great car rental company – I even received a free upgrade – a great hybrid car instead of a regular suv. I was travelling between Copenhagen and nearby places – it was a nice experience.

Just a little bit confusing is car return system (there is a double underground parking and key dropbox is somewhere not in a very obvious place (Kopenhagen centre)

2 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Andrzej

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Good experience

Car was new, delivery and return was ok.

1 August 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Lars

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

My experience hiring a car from Sixt in…

My experience hiring a car from Sixt in Esbjerg was good. Everything went smoothly, and the gentlemen in the office spoke great English. The car I got was excellent, and the price from Sixt was very competitive. I would definitely hire again from Sixt Denmark

30 July 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Porteous

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

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