SIXT Ireland Reviews 

844
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and efficient service, making interactions pleasant and smooth. The pick-up and drop-off processes are frequently highlighted as fast, professional, and hassle-free. Many people also appreciate receiving cars in good condition, contributing to a positive overall rental experience. However, some people were dissatisfied with the product, reporting vehicles that were not roadworthy due to bald tires or cars in poor condition. Additionally, a few customers mentioned issues with unexpected price changes upon pickup, high charges for tire punctures, or delays in deposit release.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting efficient and friendly staff who... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Product

People report ambiguous experiences with the product, with many reviewers praising the cars as fantastic, in... See more

Price

Customers had ambiguous experiences with price, with many reporting unexpected and high charges, such as a... See more

Location

Consumers find location to be ambiguous, with some reporting smooth experiences at Dublin Airport and city... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very friendly and helpful staff at their Dublin city centre office. The pickup and drop off process went quite smooth and communication was good at all times. I had a flat tyre during my trip in Irela... See more

Rated 5 out of 5 stars

Just a fantastic experience with the staff at the Sixt desk, nothing is too much trouble with Elaine Ritchie eion and Pete who makes sure you get the car you require and at an affordable price over th... See more

Rated 5 out of 5 stars

Would just like to review the Cork airport Sixt staff and service that is Sixt Cork airport. With Pete and Ritchie, Elaine and Eion, the service, assistance and responsive staff that make you feel so... See more

Rated 5 out of 5 stars

We had a wonderful experience with SIXT car hire at Dublin Airport in December. Jadelle gave us a complimentary upgrade when she seen the amount of luggage we had. She was so efficient, friendly and... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

For support, please visit our Help Centre: sixt.com/help-center or contact us via email: CS@sixt.ie. Welcome to SIXT car rental Ireland. We offer premium car rental at affordable rates, worldwide. Drive first class. Pay Economy. Premium vehicles without premium prices. We have over 222,000 rental vehicles globally in our fleet, which hosts models from some of the best car manufacturers in the world, including German favourites such as BMW, Mercedes, Audi and more.


Contact info

4.1

Great

TrustScore 4 out of 5

844 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(844)

339 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not rent from sixt

Do not rent from sixt. I was given a damaged car and then charged for “cleaning” despite returning the car in the same condition as it was delivered. The drop off process is a joke with no one even checking the car so they can then spring bs charges on you later. They were inflexible during entire appeal process. I will never rent from sixt again.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

I would not use SIXT if they were the last company on earth. I paid for a luxury van but what I got was a van falling apart with damage on every panel, trim falling off, and non working electronics. When I picked up the van the tank was half full. I filled it up and make several calls but no one would get back to me. It has taken me 3 months and an escalation to HQ in Germany to get a partial petrol/gas refund even though they admitted they knew about it. No refund for the van. Absolute shambles of a company

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Travelled from NZ

Travelled from NZ - 33 hour journey - arrived tired and disoriented and was fortunate to meet Alex at SIXT Car Hire who was polite and patient assisted me the rental and insurance process - his manner was so professional- made the process so easy and understandable thank you Alex

2 December 2025
Unprompted review
Rated 5 out of 5 stars

This is the best car rental place ever !!!

This is the best car rental experience ever. The super friendly staff, the professionalism and the willingness to help you and give you the best car rental. Especially Lina was so lovely. What a great team. I will be back. Ps. And the car was also very good. The whole picking up and dropping off. All very easy.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic service from start to finish

A fantastic service from start to finish.
The desk is located in a perfect spot, right outside the arrivals gate. The person who handled our booking at the desk was great. Lovely, friendly, happy, helpful and very efficient.

The car was close by and what I ordered. Returning was easy and seamless. I will certaily be using Sixt again when I am next in Shannon.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Just the best

The second time I have used Sixt and I'll be back again. From the online booking through to the welcome and service at the desk, this team are the best. The car was in immaculate condition and the return process was seamless. As I say, they will always be my first choice when travelling to Dublin

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Really bad don't use....shafted so badly

Absolutely shafted! I paid for an in terminal pick up. Currently waiting for a bus in freezing cold beside road works. Shafted on insurance 180 Thurs to Sat. Don't use. So upset and have a 3 hour drive ahead of me. They say in terminal as Dublin airport own the car park that's a bus ride away. FALSE Advertising. Worst ever experience.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Welcomed by Adelina at Sixt

from the moment I arrived Adelina at the desk explained everything to us and made us feel like we would definitely rent directly with Sixt next time we come home.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely the best car rental…

Absolutely the best car rental experience possible! My second time in Cork, Ireland and my 2nd time renting a car there from Sixt. And again the Sixt car rental company agent was so helpful, patient and informative. Made the entire care rental experience a joy and I hope to travel to Cork city again in 2026. So many castles, museums and parks to explore.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

I really appreciated a bright friendly…

I really appreciated a bright friendly face on that early morning arrival into Shannon airport. Very helpful, efficient, and informative! Car was perfect for our party of 5 adults. Got us all around Ireland without any issues! Thanks so much for making our trip memorable!

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Would just like to review the Cork airport Sixt staff and service that is Sixt Cork airport. With Pete and Ritchie, Elaine and Eion, the service, assistance and responsive staff that make you feel so very welcome, with no request being too much, staying late to meet me after a delayed flight, and all with a smile. You can say fairer that, outstanding people with the values a company should be proud off. Great all round performance

21 November 2025
Unprompted review
Rated 1 out of 5 stars

An extra 295 euro for a puncture

A 295 euro puncture is not what I expected.
Sixt has no spare tyre or other means to fix a puncture other then calling their partner service compagny which will only replace the tyre for a brand new one.
I could have a puncture fixed for € 25 by any garage.
In this case we had to pay €295 on the spot. Not refundable and Sixt owns the tyre

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Intentional fraudulent behavior

We rented a car from Sixt at Dublin Airport via booking.com for 10 days. We had booked an insurance package in advance so that the car was fully covered. That means glass damage, underbody damage, etc. were all included. The rental cost was just under 300 euros.

When we arrived at the Sixt counter in Dublin, the staff were friendly, but they repeatedly tried to push additional, unnecessary insurance on us. We emphasized several times that we did not need any extra insurance because everything was already covered. The young man then handed us a tablet to sign, which showed an amount of 297 euros. Again, we asked what this amount was for. We were told it reflected the rental costs. We signed, as we could not spot any discrepancy with the rental agreement, and we did not have the exact rental price memorized.

Once we got home, the exact same amount was charged to our credit card again, even though we had already paid for the car in advance. We filed a complaint, and Sixt informed us that we had taken out additional insurance for glass, underbody, etc. at the counter. They claimed it was legitimate because we had signed on the tablet. Sixt refused to refund the amount.

In plain terms, we rented a car for under 300 euros and then paid almost the same amount again for an unnecessary insurance policy. This is deliberate and fraudulent behavior and absolutely unacceptable.

On top of that, we were sent off with a car whose tax disc was expired. It showed the date April 2025, and we rented the car in October 2025. At any public parking area, this results in a 60-euro fine for an expired tax disc. After contacting Sixt, we were assured that we would not have to pay the fines. How generous! We speak English very well and were able to argue our case with Sixt. But what about customers who don’t understand why they are receiving a fine?

Sixt failed to put the correct tax disc on the windshield within half a year. We were told that it was difficult to attach the valid disc because the car was always in use. What a poor excuse for negligent behavior.

Overall, it was a very unpleasant experience with Sixt. We absolutely do not recommend this rental company. If you do book with Sixt, read all documents at least ten times so you don’t fall into the same deliberate and fraudulent trap.

1 October 2025
Unprompted review

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