sixty61.com Reviews 27

Never received the item I ordered and was given the run around as to why my item hasn’t been delivered yet. It’s got on a month now and still given the run around. Second time they will speak to a manager about it. I would not recommend shopping on this website at all. I still have not received a refund or my item.

Didn’t have the red shorty levers I initially wanted so I settled for the black ones they called me personally to tell me and then shipped it right out after the phone call and made it priority shipping for me for the inconvenience of not having the red levers in stock! Really nice that they did that to get my levers to me faster!

I RECENTLY PURCHASED AN AKRAPOVIC EXHAUST FOR $3588. THE COMPANY SENT ME AN EMAIL RECEIPT, VERIFYING THE ITEM AND THE PRICE.
Before they charge my credit card, they told me that I cannot cancel the order because they are ordering the item from italy I agreed
They charged my credit card for $3588
The sale was all set. Everything was done.

They then called me two days later after I had bought a tune for that particular pipe and told me that they couldn’t honor the price and they wanted to cancel the order because the price had went up and they forgot to change it on their website. that’s their problem. They need to honor this price, I’ve never had this happen with a major company. This is absolutely disgusting. What this company is doing. They then blocked my phone number so I can no longer talk to them. Apparently, this is a major company. It’s hard to believe that a major company could pull something like this, but I will make sure I post this on every possible website on every possible form so this doesn’t happen to any of you.

REPLY TO SIXTY61 RESPONSE

PURCHASE & PAYMENT
Not only did SIXTY61 Have an advertise price posted on their website. They sent me an invoice on May 20 at 6:30 PM. For 3588.12
Invoice #D183 as per SIXTY61.
I then paid the invoice and they processed the charge on my credit card for $3588.12 within 30 minutes.
I HAVE A CONFIRMATION EMAIL OF THE SALE from SIXTY61.
Order #326094 confirmed
When she called me TWO DAYS LATER ON 5/22/25 at 4:23PM I went on my credit card account and the Pending charge was right there. I have documentation to prove it. I snapped a screenshot showing that the pending charge was posted to my account and sent it to her
I DID NOT REFUSE TO VERIFY IT.

REGARDING SO-CALLED SOLUTION & COMMUNICATION.

When she called me at 4:23PM on 5/22/25 the call lasted for less than five minutes. I called her back at 4:28
And I was blocked.
She states "after two abusive phone calls lasting two hours"
I have documentation from AT&T on the incoming and outgoing calls to prove it.
Her response that there were two calls for two hours is a complete and utter fabrication.
ALSO: If you continue to post UNTRUE damaging statements about me I WILL SUE YOU FOR DEFAMATION OF CHARACTER!!
I AM ORDERING YOU TO CEASE AND DESIST THE UNTRUE STATEMENTS ABOUT MY CHARACTER.

I HAVE AND WILL PROVIDE THE DOCUMENTATION OF THE CALL TO ANYONE THAT REQUESTS IT.
She called me at 4:23 and hung up on me by 428pm.
I NEVER USED ANY PROFANITY.
At the end of the call, she immediately processed the credit to my credit card account. I saw the credit posted for the exact amount of the sale. $3588.15

She told me that the price was incorrect. The new price was $500 more or she could cancel the sale.
I immediately told her I did not go to cancel the sale and I wasn’t going to pay $500 more.
I did use words like horrible and disgusting. Those are not profanities, but they do describe this companies actions.
It was horrible to not honor a price that was posted an invoice sent and an invoice paid and pending charge on my credit card.
It is disgusting to cancel a sale that was already completed a pending charge on my credit card two days later because you made a mistake and didn’t update your website and update the prices.
I believe words like horrible and disgusting Describe this company’s
Actions not honoring a completed sale two days later because of their mistake.
I did tell her I was going to post many reviews if she did not complete the sale and sell me the product for what was posted invoiced and paid
I feel it is necessary for people to know what this company is doing and what they’ve done to me and probably will do to you.

REAL SOLUTION OFFERING
I am willing to remove all of these reviews and post, no future reviews if they honor the price and complete the sale, obviously this will be the last thing I ever purchased from this company
Complete the sale for what was advertised invoiced and charged on my credit card $3588

Immediately processing a credit to my credit card does not negate a deal, an invoice and advertise price and a sale

SHOW EVERYONE THAT YOU ARE NOT A DECEITFUL COMPANY, COMPLETE THE SALE FOR WHAT WAS ADVERTISED, INVOICED AND PROCESSED TO MY CREDIT CARD $3588.00 OR I WILL CONTINUE TO POST MY EXPERIENCE WITH YOUR COMPANY.
PEOPLE HAVE A RIGHT TO KNOW WHO YOU REALLY ARE.
P.S You say you treat your customers like family on your mission statement, I sure hope you don't treat family like you do your customers!!

This company payed me only 50% of my purchase price. Claiming that I had installed it and now it was a used pipe and could not be resold. I did not I stall The pipe because it would not fit or line up with the mounting position on my spyder and I saw no reason to remove my current pipe. When I questioned them they said I damaged the pipe in the return procedure. I returned it in the original package and packing materials. I strongly recommend you do not do business with this company or Voodoo industries. Very poor customer service and I believe I was lied to.

The transaction with sixty61 was extremely pleasant and professional. Quick shipping. Perfectly fit. Great quality.

Was so awesome. Bought a exhaust off them and needed it pretty quick. One of the workers talked to the manufacturers to get the exhaust done as fast as possible. Took a few days then another 2 days to get to me. Got it a day early. So happy. Looks and sounds amazing. Thank you so much 😁