Skate Attack Reviews 50

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I bought skates via Willies, big size 9, only available and in a hurry. It was per-sharpened, after 50 years of not skating I went to panic shock. Tried to sharpen them via the shop to ruin them compl... See more

Company replied

Rated 2 out of 5 stars

Would have given one star but I gave them an extra star for friendly customer service. HOWEVER, no order updates or contact unless I chase them. Paid for next day delivery for wheels which were marked... See more

Rated 5 out of 5 stars

We went into Skate Attack today to buy my daughter her first pair of ice skates. The staff were knowledgeable, helped fit the skates, answered our questions and gave lots of advice. They didn't try... See more

Company replied

Rated 5 out of 5 stars

I ordered Monday my skates arrived by lunch time Wednesday, and exceeeded every expectation, they look so good almost didn’t want to use them!!!! But did and they are amazing. I went for Bauers, air... See more

Company details

  1. Skate shop

Written by the company

Skate Attack, the UK’s favourite destination for custom roller skates and skating products. We do a huge range of skates, skateboards and scooters, from ice to roller skates and we do customer roller skates as well. Skate attack not only does all kings of skates we also do ice and roller hockey equipment. This includes everything that you may need on or off the ice. Pads, gloves, hockey sticks, clothing, bags, training aids We also do repairs on all kinds of skates, skateboard and scooters.


Contact info

3.9

Great

TrustScore 4 out of 5

50 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

THE WORST COMPANY EVER!!!!

THE WORST COMPANY EVER!!!!
I ordered a pair of boots and they were delivered to my home but left outside, no signed for and no taken back to sorting office as i was out. Some Scallywag decided they wanted them....
I have been emailing (30+) lots and they have decided to ignore me, i have been very patient and polite. I managed toget through on the phone on 3 occasions and each person said they are sorry and will get someone to call me NOTHING!! i have no boots and out of pocket for £160 how is this fair? im this close to walking on the shop and making a scene!!! Grrrr

4 October 2021
Unprompted review
Rated 2 out of 5 stars

When you order from these people you'll…

When you order from these people you'll get no updates or information about where your order is or when to expect it. They use a drop shipper and pass your order on, when they can be bothered. Long delivery times and no info. On the plus side I did manage to get through by phone and they are very polite. I messed up and should have read the reviews first for this company because they have an awful reputation. Go to Ollies Skate Shop, they are wonderful lovely people who care, have real stock and ship quickly.

14 September 2021
Unprompted review
Rated 1 out of 5 stars

If you are after crumbling boxes of…

If you are after crumbling boxes of dinosaur kids shoes, Xtreme pencil cases and dusty 10 year old little girls leotards then this is the place for you. A 'Skate Shop' with a misleading outside turns out to only sell the equivalent of action man children's skateboards.

13 September 2021
Unprompted review
Rated 2 out of 5 stars

Delivery poor. Customer service OK.

Though the customer service was decent my order which was supposed to be delivered in 2-4 days took a month to come and only after me calling once a week to check on it and being told each time they are on their way or being resent. At least one of these times this was a lie because I was told they had previously been on the way and then was told that actually the manufacturer sent the wrong colour and they would soon be sent. Disappointed overall. Would recommend not ordering online but going in store instead if possible.

17 August 2021
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time or money on this company

Ordered plates from this website on the 29th May, still haven’t received them. Emailed on the 10th June to check everything was okay with my order and got no response. Emailed a couple of days later to request a refund as I’d bought the plates elsewhere and still to this day not received a refund. Currently going through my bank to get my money back!

25 June 2021
Unprompted review
Rated 5 out of 5 stars

I live in Ireland and I have just…

I live in Ireland and I have just received my skates I ordered 2 weeks ago. The price was excellent and customer service second to none. I was almost put off ordering on account of some negative reviews but am so glad I took the chance.
I will definitely be back. Treasa Walsh

8 June 2021
Unprompted review
Rated 5 out of 5 stars

Unusual high level of service

I think past bad review is fake and left by a competitor.
I received excellent polite service.I got good advice on which skates to buy.The skates were not in stock but were ordered and I was phoned the next day to say they were in stock.
The skates were fitted with special brakes as I requested.
I was treated as a valued customer by knowledgeable staff unlike other dealers I had visited.
I would absolutely recommend.

3 June 2021
Unprompted review

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