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Rated 5 out of 5 stars

I really like the quality of their products, we ordered complete skateboards which were fantastic in composition as well as overall look. I also really appreciated that they stayed in contact with me... See more

Rated 5 out of 5 stars

Easy to navigate webstore layout. Check back often to find awesome deals. Great communication and shipping information. The inclusion of proper customs documentation is top notch service. I don't... See more

Company replied

Rated 5 out of 5 stars

I didn't realize this was a Danish company when I ordered and thought it was Canadian! Despite being so far away, the price and shipping cost was fair and the skateboard arrived promptly to Canada.... See more

Company details

  1. Events & Entertainment

About SkatePro

Written by the company

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

302 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great wheel and bag

Great wheel and bag. Met my expectations. Definite upgrade on the stock wheel I was using before. The bag is big enough to hold my phone and keys and a snack.

6 September 2022
Rated 1 out of 5 stars

I bought the wrong size (my mistake)…

I bought the wrong size (my mistake) but when I tried to return they don’t give the option to return with their tag, so I need to pay the shipping that cots half of the price!!!! I sent an email but I didn’t have any answer. I bought another one and the tag to return that costs 19 dollars and I didn’t have how to return and now I don’t know what to do with. Worst service ever!

1 September 2022
SkatePro logo

Reply from SkatePro

Hello,
I can see you reached out for help the 17/08. We answered to you the same day to inform you that our colleague Erika sent you the return label the 9th of august.
After that we never heard back from you so we thought the problem was fixed.
We are really sorry that you did not had a good experience. Can we help you in anything else now?
Thanks,

Rated 1 out of 5 stars

Poor quality skim board.

I ordered a skim board for my nephew's birthday and the board split after the first 5 mins of use. I'm very disappointed.

30 August 2022
SkatePro logo

Reply from SkatePro

Hi Catherine,

Thank you for taking your time to leave a review.
I'm sorry to hear that you're having issues with the new skimboard.
We're always happy to help you in a case like this.
Unfortunately I haven't been able to find any communication about your order, so I've sent you an email to check up on this.
Have a nice day

Rated 5 out of 5 stars

Excellent Service

I recently ordered from this company for the first time and was quite pleased with the experience. The shipping was quick and the prices were reasonable. I look forwarding to making additional purchases in the future.

30 August 2022
Rated 2 out of 5 stars

Bad wheels

Took a long time, had a lot of trouble putting the pieces together and the bearing spacer for the wheel is lose and jiggles around

25 August 2022
SkatePro logo

Reply from SkatePro

Hi!
I can see your order was actually delivered on the estimated delivery day. The bearing spacer is supposed to be loose and will fixate once mounted. If you need any further assistance with mounting your hardware, you are always welcome to reach out to our customer service. - Jonathan

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